• Save Dollar Stores

Save Dollar Stores

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Overview

Save Dollar Stores has a rating of 3.9 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping, and customer service. Save Dollar Stores ranks 23rd among Discount Shopping sites.

  • Service
    19
  • Value
    2
  • Shipping
    96
  • Returns
    1
  • Quality
    3

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 90.9%
Positive
10
Neutral
0
Negative
1

Instant Feedback

780 reviews

2
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How would you rate Save Dollar Stores?
Top Positive Review

“Good return”

Carol N.
6/30/24

Second order they sent wrong color and were quick to reply with a return label, and refunded when they got the product back. My first order was correct and good in every way.

Top Critical Review

“No Customer Service”

Marilyn R.
5/25/23

The prices were great and my items arrived in perfect condition on time. I was not sure this would happen because I never received an invoice or tracking information for delivery. I called and emailed customer service several times and got no response. I was beginning to feel like this was not a legitimate company when my package arrived. My suggestion to them is to respond to customers and send initial invoices.

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) great prices (8) first time (9) order (58)
Thumbnail of user caroln1510
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Second order they sent wrong color and were quick to reply with a return label, and refunded when they got the product back. My first order was correct and good in every way.

Quick reply by phone and email ... thanks.

Service
Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user gregorya622
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase
• Updated review

Took a while to make sure shipping was free.
Was satisfied with my experience and will consider ordering again.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Took a while to make sure shipping was free
June 19th, 2024
Verified site experience
• Previous review

Took a while to make sure shipping was free. First time user; if satisfied, will shop again.

Thumbnail of user evelynr612
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Good prices plus no shipping, but that has to be off set by a very long shipping time. Items were not shipped for 2 weeks and then took at least 10 days to get here. I did get a shipping notice, but when they were set to be delivered, they didn't come show up for and additional 3 days. But items were what I wanted and the prices were very good. Would use them again for items I don't need in a hurry.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We appreciate your feedback regarding shipping.
We would like to clarify that the shipment was handed over to the USPS carrier on time and delivered on time.
Thanks
Savedollarstores

Good prices plus no shipping
April 30th, 2024
Verified site experience
• Previous review
Thumbnail of user charlenev67
2 reviews
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Was working really hard trying to find my product at a cheaper price…and I found it on your website! Thank you so much!

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user kristyo24
1 review
0 helpful votes
  • Send Message
February 13th, 2021
Verified purchase

Exact product that I had a problem finding anywhere unless I wanted to pay a high shipping cost. No shipping at this site. Only wish it would have shipped sooner, but it did get her within 10 business days.

I wanted to know when my item would ship because I never received a notice to that effect. I thought I would receive notification. Returned answer right away saying I should be receiving it within a day.

Service
Shipping
Thumbnail of user judym761
1 review
0 helpful votes
  • Send Message
May 27th, 2020
Verified purchase
• Updated review

The site is not bad but the first 20 pages have the price of each item at $250.00 which is a little high for one spool of thread. Someone needs to review the site.
Update: The items I got are good and as described. Will probably do business with them again.

Shipping
The site is not bad but the first 20 pages have the...
June 12th, 2020
Verified site experience
• Previous review

The site is not bad but the first 20 pages have the price of each item at $250.00 which is a little high for one spool of thread. Someone needs to review the site.

Reason I chose this business:

Did a Bing search for a specific product

Reason I chose this product:

You are the only one that has this product at this point

Thumbnail of user lisaw472
1 review
3 helpful votes
  • Send Message
July 21st, 2018
Verified purchase

First time using the site; found their prices to be reasonable, and the coupon made it even better, plus free shipping, so I gave it a try. All items were delivered quickly, and were exactly as I ordered. Very pleased; I would definitely buy from this site again.

Thumbnail of user marilynf312
2 reviews
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

The prices were great and my items arrived in perfect condition on time. I was not sure this would happen because I never received an invoice or tracking information for delivery. I called and emailed customer service several times and got no response. I was beginning to feel like this was not a legitimate company when my package arrived. My suggestion to them is to respond to customers and send initial invoices.

No response to repeated calls and emails.

Service
Shipping
Thumbnail of user johnk1901
1 review
11 helpful votes
  • Send Message
April 20th, 2020
Verified purchase

Got a great price on Paton's wool yarn - incredible. Went to buy some cheap Red Heart yarn, and the price was about $36/skein - that's the price of an entire package of 6 or so! Anyway, I was unable to get anyone at Save Dollar Store to correct the price, and almost needless to say, I bought it elsewhere. Overall a good shopping experience, well organized web site.

Thumbnail of user crystalk202
1 review
0 helpful votes
  • Send Message
February 3rd, 2021
Verified purchase

My order was missing 2 of the 5 yarn rolls that I ordered. Upon contacting Save Dollar they promptly checked if they could send out the missing items, and then issued a refund when they saw that they were out of stock. They were very quick in making sure that the issue was resolved. I contacted them friday 1/29 and received the refund on Monday 2/1. Thank you for having great customer service!

Service
Shipping
Thumbnail of user barbarabc
1 review
0 helpful votes
  • Send Message
June 13th, 2021

I am very pleased with the stamp I purchased. The web site was very easy to use, and my order came very fast. I have attached a picture of the card I made for club. 10 for club plus 5 more for friends who have birthdays this month.
Barb from Anaheim, CA

Products used:
Crafting stamp for making handmade cards,

Service
Value
Shipping
Quality
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Wow, we were blown away by your positive words.
We really appreciate the time you took to write such a detailed review!
And thank you for sharing the beautiful card you made.
Thank you for shopping with us.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user aep
2 reviews
3 helpful votes
  • Send Message
July 24th, 2018
Verified purchase

I needed a clip light to replace a defective one on a St. Nicholas Square Christmas Village piece. They had exactly what I needed at a great price and shipping was free! Definitely would recommend and will be doing business with them again.

Thumbnail of user denisem2209
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

I never knew this was an option to shop here this way. I was looking for a color of yarn that has been discontinued and it appeared in as an option to. The item came faster than the advertised 'expected delivery time'

Reason I chose this business:

Found it on a google search of something I wished to purchase.

Reason I chose this product:

Need additional yarn for a project I am making.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Thumbnail of user bryans172
1 review
4 helpful votes
  • Send Message
August 22nd, 2018
Verified purchase

I order the cork lamps and they are beautiful in my bottles. The price was the best i could find on the Net compared to low bargain retailers like Walmart and that including the shipping! Everything was packaged nicely and i would do business with this store again. Thank you.

Thumbnail of user virginiam112
1 review
2 helpful votes
  • Send Message
September 1st, 2018
Verified purchase

I needed to return an item because it was the wrong size. I followed directions on their website as well as on my invoice and even spoke with a live person who directed me to a website in order to obtain a return item code. No success for over a week, I finally sent the item back without a code. And, I still do not have a credit or any type of acknowledgement.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
We sincerely apologize for the inconvenience caused.
However, on Sat 8/4/2018 3:42 AM
An exclusive return authorization number was allotted to you.
Thanks
Customer Service

Thumbnail of user sulol
1 review
1 helpful vote
  • Send Message
July 20th, 2018
Verified purchase

Like the bottles so much, but on each delivery so many broken. Very poor packing. Each time I call back and send photos for replacement which they did replace shipped again, what happened again smashed and broken. Six (6) bottle broken! I never bather for replace! Thank you,

Thumbnail of user samk171
1 review
13 helpful votes
  • Send Message
July 5th, 2018

I am very pleased with my order. I received my order at least a week earlier than the estimated time which I really appreciated. The texture plate does a wonderful job and fits my machine perfect. I will be glad to order from this company again! They did a great job!

Thumbnail of user priyankag15
1 review
2 helpful votes
  • Send Message
October 28th, 2019

I placed an order a few days back and wanted to change the shipping address. Though it was a last minute change, they still manged to deliver my order on time. Very pleased with the product and their customer service as well!

Thumbnail of user robins333
1 review
3 helpful votes
  • Send Message
July 20th, 2018
Verified purchase

I was thrilled beyond belief when I saw the value you could give me on this item, ordered it, it was easily done, then shipping was fast, which was perfect. I liked it so much ordered extra plates for it for in the future. I could not be happier with my purchase. I saved the website and even took a screenshot of it in case as I forgot the proper name of the website. I am one very happy customer, I will be keeping my eyes open on this shop for future use. Keep up the great work, the world needs more of this.

Thumbnail of user nancyc1503
1 review
0 helpful votes
  • Send Message
June 12th, 2021
Verified purchase

I've never purchased anything through this type of sale/format before and I am pleasantly surprised. I admit, I was a bit apprehensive, but I got a good deal that shipped fairly quickly. I am a happy new customer.

Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user constancek58
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase

I had never heard of Save Dollar and wondered if it was related to other discount stores. I also wondered if my item was in stock since it's vintage. I placed my order and prayed for the best. To my surprise the item arrived quickly and was just as advertised.

Shipping
Thumbnail of user dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

Thumbnail of user marilyns123
1 review
2 helpful votes
  • Send Message
July 27th, 2018
Verified purchase

Found the item I wanted for the best price here. Quick delivery. The only thing I would improve, would be the ease of finding the $5 savings for first time customers. It took a lot of time to figure out how to have it apply to my purchase.

Thumbnail of user jeannew39
3 reviews
2 helpful votes
  • Send Message
August 1st, 2018
Verified purchase

I have been looking for this specific candle, for a resonable price, for quite some time. Finding it on the Savedollarstores site at a great price was a "homerun"! The shopping experience was fun, the ordering was easy and the shipping was fast. It arrived in a very well wrapped package and there were no issues with its appearance or working condition. Thank you, Savedollarstore!

Thumbnail of user janisk43
1 review
0 helpful votes
  • Send Message
January 11th, 2021
Verified purchase

I ordered two JW Insight Clean Seed Silo Bird Feeders and I'm very satisfied. I have one that needs replacing and couldn't find them in my local pet store, found these online and so happy. Now I will always have one clean one on hand and ready for use. Thank you so much.

Shipping
Thumbnail of user drnuke14
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Horrible company to work with. I ordered two 25-count packages of Grafix Craft Plastic Sheets 12"x12" on 6/1 for $9.65 each. Item was not shipped. When I called on 6/7, I was told that the item would ship out and I would receive confirmation email on shipping. About 30 minutes later, I received an email that there was a "pricing issue." When I called to ask what that meant, I was told the item is now $25 per package. They priced it at the lower price and then when they got around to finding the product to ship to me, they found they could not find the product for the price they advertised. They are refunding my money, but I have wasted a week waiting for this product that I need for my project. Will not do business with them ever again.

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From the business

SaveDollarStores is an industry growing retailer offering more than 15,000 arts, crafts, hobbies, home decor, holiday, seasonal products and office supplies at very reasonable prices and shipping is always free.

Vision Statement:
To deliver best in class reliability, quality & value in the eCommerce world.

Mission Statement:
Be the Leader in Value, Quality & Reliability to the people whose lives we touch.

Promoters:
We are a family-owned business with the Principals having a treasure trove of vast valuable business experience in diverse business activities of, manufacturing, marketing, sales, logistics, exports, imports & e-commerce.

Company Representative

Thumbnail of user dans438
SaveDollar S.
Typically responds within 19 days

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