ScoreBig

Score Big used to set itself apart from the competition with the name your own price feature. Now are you no longer able to name your own price for tickets you have to pay at least $15.00 to have tickets delivered. Even if they are delivered electronically. It costs nothing to have the tickets sent that way.

I understand that the old Score Big went out of business but I don't understand what was wrong with the old business model.

This order had BIG problems. Problem 1 when the tickets finally arrived into my wizards app there was no useable barcode. Problem 2 Score big didn't realize this. Problem3 took almost an hour to fix this and wasn't fix till the very last minute 16 hours before the event.

I guess I didn't read the fine print... I was not aware the tickets would be FedEx to me to my home address. I'm sure they were frustrated when they had to make 3 trips to deliver the tickets. Thank goodness FedEx is persistent!

I was able to purchase two tickets to see the Foo Fighters. Not only were the seats great, but I received my tickets instantly from ScoreBig. Their service was great and I would use them again in the future

We used Scorebig to attend the Timbers vs. Real Salt Lake soccer game. Seats were pretty awesome as we were only 2 rows up from the field. It was so easy to use Scorebig and the price was great! We loved the game

I was glad that I could download and print anytime (not just immediately after placing my order). I had forgotten my tickets at home (5 hours away from the games...), so was able to re-print them at the hotel. No problem at all using them at the stadium!

I found my tickets but had to use another site to see the view from the section.
I ordered the tickets and was shocked at the fee per ticket and the process charge for the order.
I ordered but the order did not go through. Then I ordered again with another address and it went through but I was charged twice. After a few days the second charge dropped from my credit card.

This company over prices all of the tickets and makes you pay a pretty large fee on top of it. My event was canceled due to the COVID shut down and they refused to give me a refund stating that there would still be an event, just pushed to a later date. After my event was completely canceled they sent out an email that gave you three options to choose from. A voucher, a refund, or less delivery fees to your order. BUT if you didn't respond within 12 hours then it was automatically chosen for you as a voucher... only 12 hours is too short of a time frame for most people to respond. The voucher is only good for a year and by the way things are going with this virus I will probably not be able to use it by this time next year. Whenever I have contacted customer service they are extremely unhelpful. I will NEVER buy tickets through this company again and will tell everyone looking to buy tickets to avoid it.

The seats I choose for the Mariner game were very good. I was surprised that there was a service fee AND a delivery charge... the ticket was emailed to me and I had to print it so I don't get the delivery portion. All said and done it was nearly within a buck or 2 of the price from the ballpark ticket gate.

Got tickets, found out that the venue and original ticket originator sent out parking passes with original tickets. I didn't get a parking pass with my order with ScoreBig. Had to waste my time to go to the venue before the event to pay even more for a "lost parking pass". Venue didn't do day of pay for parking. Last time I use scorebig.

Only complaint I have is I wish I could download the tickets on my phone rather than having to print them out. Normally I do not have a problem but this particular week the printers I use were not working

I had an excellent experience see Mary J Blige. She is a Great Performer! I really liked the venue, the Borgata has a Good sound system. I would definitely go back. My experience with Scorebig was Exceptional from getting help ordering my tickets to getting all my questions answered.

I was emailed the day of my event. The email stated that the original tickets I purchased had been reissued by the stadium. I was offered another set of tickets in a different section. I responded to the email and called and said that was acceptable. I was told the new tickets would be emailed shortly. No tickets were emailed over the next three hours and I had to call back. Finally the tickets were emailed, but they were different than the alternative tickets originally described. The tickets were now the original section I purchased but three rows back.

I waited many days to receive my tickets. I spent 1 hour between 2 phone calls on Friday 10th and the event was 11th. I was really concerned in not receiving them and on Friday they told me in each phone call that I will be receiving the tickets shortly. I didn't. I have to call next day to know what was everything about, and Quentin who helped me out with this in question of minutes he confirmed me that tickets were already be sent to my inbox.
But also I believe that the fee for service is really high... per ticket

Don't do business with them they will send you tickets with somebody else's name on them. Will not reach out to you will not refund you. They sent you canceled tickets. Warning the company do not do business with them.

The site was easy. Fees a bit steep but discount applied to make a reasonable price. Tickets were delivered on date stated. However, since we werent home they went to local Fedex and that took some time to connect and pick up. If Id waited til day prior to game, wouldnt have had tix. But worked out. Overall, would purchase from the site again.

Score big is a very easy site to use. The service fee was a little high I thought. The delivery method wasn't made very clear to me. I had to email customer service to ask how to get my tickets. But it worked out in the end

The ticket broker was horrible to deal with didnt receive all the tickets at once. When I reached out to them they told me it was sent... five tickets delivered with three different emails and the tickets were comp.

This is the second time I have bought dodger tickets and printed out the tickets and had the barcodes not work at the gate. That involves having to get Out of line and find the email and open the email and figure out how to scan the barcode on the phone and then how to get that to other members of my party who were not traveling with me. Was very time-consuming and made for a very unhappy start To the game. Not likely to buy tickets on ScoreBig again since there are so many other options in the printing sucks.

Ordered tickets with a special last minute delivery available. Had to call Scorebig multiple times and still couldn't get an update on where my tickets were and how I could pick them up. Did not get an update until a few hours before the event and had to call/text the person I would be meeting with the tickets multiple times. It was a very frustrating experience and I would not do it again. I was told multiple times I would be contacted by the person with the tickets and never was.

I was shopping for tickets to a game and found the perfect seats. I ordered them and headed to the game a couple days later. Those perfect seats? They weren't.

Apparently when I clicked on the area for the tickets I thought I was ordering, the site switched the sections. They were a similar price so I didn't realize until I got there. Not using this site again.

Very impressed! Our 3rd time using Scorebig and we love it. Thank you Thank you We have used this site for our coaches gifts for Dodgers and for ourselves for Angels game. I would never use anyone else again. Always awesome seats fir very cheap. Love love love Scorebig

I've used scorebig the last few years for my MLB tickets. Up to this year I've always been happy. I used the site for the first time this season, to learn the surcharges have been substantially increased. I also purchased tickets to receive a call the day of the game changing my seats. The new seats were further out but the price was the same. No offer to lower the prices. Due to the late notuce I had no choice but to take the new tickets. I will be looking for a new broker... if I'm going to be treated like a stubhub customer I my as well be one. I will no longer refer this site to friends