• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user denao6
Georgia
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

App is user friendly and reading the reports takes no time. And if you need help someone is there. This is a great tool for keeping up with your credit reports.

Thumbnail of user lees852
Maryland
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Full process could not have been simpler and to those complaints sometimes about revolving charges I have a decision to make us to whether and I want to continue to monitor and if I don't I do I continue using the service and if I don't I simply cancel it. Unlike some other Sites they seem to make That decision an easy one to perform.

Thumbnail of user ramonac135
South Carolina
1 review
1 helpful vote
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August 5th, 2023
Verified purchase

Very detailed with the information. I was surprised at two scores and pleased with the amount of details. I don't like being forced to do a review to move on with the next step in credit repair.

Tip for consumers:
No

Products used:
Credit Report

Service
Value
Quality
Thumbnail of user caraw88
Connecticut
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I work hard to make a good credit for me I am very careful when I purchase things. I only buy what I need. I never gave out personal information if I don't know who you are..

Thumbnail of user christinaf644
North Dakota
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Very easy to follow and get my scores. They also give options on how to repair your credit score to improve your fico score. This is helping me. No quick way just little step by step options.

Thumbnail of user lindam5636
New York
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Would like to fix reports. Addresses inaccurately reported. 2 credit cards are over 15 years old. Address Lot 3 E Sprucewood sandusky 4 yrs then to 120 norwood. Own both.

Products used:
Charged my daughter's engagement ring for my future son in law. Acct closed when ring was paid off. Other jcp acct was clothes for work while i worked there. 26 years.

Service
Value
Quality
Thumbnail of user raymondg147
Virginia
1 review
0 helpful votes
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January 12th, 2020
Verified purchase

Every time I go into the site it takes me through the enrollment process. I receive a notice and the system does not know that I am enrolled

Problem Resolved.

Thumbnail of user jonathant394
North Carolina
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Feels like a scam to me, I signed up for a free trial through a app, but when I went to cancel I couldn't get through to customer service and when I finally did they refuse to refund my money back to my acct, and even tried to get me to sign up for a cheaper subscription, this site is a scam and they make it so you can't reach them in time to cancel so they can hold to your money even after trying to contact them for several days

Thumbnail of user gregoryd445
Michigan
2 reviews
2 helpful votes
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September 6th, 2022

Dont reveal cost up front loss 30.00 called placed on lonfg hold. Clerk spent 7 minute try to convince after I told to cancell they cancelled but kept monet for non services

Thumbnail of user amandas2967
Texas
1 review
1 helpful vote
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October 5th, 2023
Verified purchase

One of the best experiences to a credit report that I've ever seen... Let you know and show you exactly what's on your report and what you need to work on... I highly recommend it...

Thumbnail of user darrells147
California
1 review
0 helpful votes
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November 11th, 2020
Verified purchase

Really nice job quick good information, good information and numbers on credit cards dispute center with Trans Union and Equifax Experian all numbers follow up contractor files discover in accurate information and review report research and preparation finding a car negotiating your deal financing your car Understanding how to to buy a car how the dealers make money by financing determine which word purchases understanding the fees on the contract car buying tips all excellent information

Thumbnail of user deniseb540
California
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

I received all 3 of my credit scores which was nice and it all happened within a few minutes. Suggestions on how to improve my credit and credit cards that might be available for me was nice as well.

Thumbnail of user danielh1327
Kansas
1 review
2 helpful votes
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December 7th, 2020

I signed up by click bait and this was on a loan website. I never used the service and after being charged 30 bucks was denied a refund. Its a scam and a crappy way to do someone.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user everistuso
New Jersey
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

My experience is good. Even though is good I really do not know how somebody will continue this without any dividend. I say this because I am not working; so it will be of no use to me.

Thumbnail of user denisef456
Maryland
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Everything is fine for now. Free for 7 days. Would like to retrieve my husbands too however, guess I will have to pay for another monthly fee. We will see how everything is. Thank you

Thumbnail of user johnk3872
New York
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

Hate having to go back and make a phone call just to cancel. I was just trying to see a copy of my credit report, not a sign up for service and monthly charge.
Such a hustle is not appreciated...

Thumbnail of user ronp724
Alabama
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

This was very helpful and clear. This should help me be able to know what is going on with my credit and improve the way that I use my credit. My credit cards especially.

Thumbnail of user joannc381
Georgia
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I needed my reports to finish a credit closeout and the 3 reports revealed exactly what I thought they should. Worked very hard to clean up my records.

Thumbnail of user daleh283
Idaho
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

My experience was very positive. Most of my contactless business has been a pain. The process with ScoreSense was quick and pain free. Thank you for your service!

Thumbnail of user danab301
Florida
1 review
2 helpful votes
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August 3rd, 2020
Verified purchase

I was able to access all three of my credit reports on a user-friendly website. I also like the option to print copies for me to keep for my personal records.

Thumbnail of user petero354
Texas
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

This site was a quick, simple, and convenient way for me to get my credit report from all three credit bureaus. I had my credit report printed and ready in minutes.

Thumbnail of user geraldb581
New York
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Elated to be in your program! Thus far I am completely satisfied with this program and highly recommend it to all anxious to maintain a highly rated score record and success,

Thumbnail of user karenp2916
Illinois
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

The site was easily navigated; I received the information I needed to move forward
But it wasn't comprehensive enough. I need advice on how to close credit cards I no longer am using

Thumbnail of user katherinea424
Colorado
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

All seemed to go fairly smoothly. No big problems. Mostly challenged w/ how to get to where I wanted to go. Info matched my thinking about what I thought my scores would be. No great surprised.

Thumbnail of user wendyj241
New York
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

I can understand the hoops, but for an existing member who gave my password? I realize that you are protecting my credit and my name but couldn't it be a little easier?

Sitejabber for Business

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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