• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user tammyl693
Illinois
1 review
0 helpful votes
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March 23rd, 2023

Be aware that u may become a member snd charged without knowing. I was charged $29.and didn't use service and didn't even know who they were and they would not refund me.

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Thumbnail of user keng346
South Carolina
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

$30 a month is ridiculous and canceling is a huge hassle that was slow and asked continued retention questions after I made it clear I wanted to cancel. Will not use again.

Thumbnail of user bonnieh389
New York
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

I wanted to see all my scores together and the range they were in. I went from very poor to fair. So, I happy with that. Will try to get my oldest accounts off and continue to increase my scores.

Thumbnail of user ilanahi
Massachusetts
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

Yes I got everything thanks. The experience was great and I was happy to see my most updated credit profile for all three of the the major credit bureaus. That was awesome!

Thumbnail of user glenng110
Georgia
2 reviews
0 helpful votes
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January 18th, 2020
Verified purchase

Do not give these people your credit card. They say they are providing your credit score. Truth is, you are signing up for a $30 per month auto charge on your card.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user judyr365
Washington
1 review
2 helpful votes
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December 15th, 2020
Verified purchase

Great! I called them and they answered my questions. I was excited about what I saw and it was accurate. Thank you for this service it is very helpful.

Thumbnail of user tenaj5
Florida
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

I am trying to get my credit score straightened out so I can move forward in life I have a seven year old little girl that has William syndrome so I'm trying to get it all straightened out so I can move forward the only thing I know I have his medical bills

Thumbnail of user gaynorw16
California
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Very nice to see your hard work do good for you and it's not easy to keep it up, but I will continue to work hard to make sure that I am able to do so

Thumbnail of user tracip289
Tennessee
1 review
2 helpful votes
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August 14th, 2020

I was seeking to just get a copy of my credit report and I clicked on Scoresense. I will own the fact that I must have missed that it would be an ongoing charge, but as soon as I did-I called to cancel. They will not refund my money for the service THAT I NEVER USED and that I cancelled in PLENTY OF TIME! And to make matters worse, they cancelled my account, won't refund my money AND I can't access any of the so called "benefits"! So they took my money and I have NOTHING to show for it! SCAM SCAM SCAM! RUN RUN RUN!

Thumbnail of user geraldw214
Alaska
2 reviews
0 helpful votes
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March 19th, 2021
Verified purchase

Seemed like this rushed you into paying for this. Thought I was going to explore the price and see what I would get out of the service for the price first.

Thumbnail of user rayvony
California
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

ScoreSense makes getting your credit score simple and fast. I appreciate how easy using ScoreSense is and recommend it to anyone who needs to check their credit score

Thumbnail of user patriciad1096
California
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

The site was easy to navigate and I believe it showed comprehensive information. I am grateful that they were available and will remember that they were a great site to use in the future.

Thumbnail of user trystanit
Nevada
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

I do enjoy the fact that I can see all three of my credit scores at the same time instead of using experience to see one and credit karma to see the other two

Thumbnail of user jamesf2293
Tennessee
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

I got approved for the rental. I was worried because I was afraid I was going to get turned down but always had faith in God. Thanks for allowing me to see my real score.

Thumbnail of user srwheels118
Michigan
1 review
0 helpful votes
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July 27th, 2023

Checked my credit score online and next thing I know Score sense is taking $19.95 from my account.
I then tried to cancel online and they asked for $29.95 to cancel

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user gilbertd61
Texas
1 review
1 helpful vote
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September 2nd, 2020

Your call can not be completed at this time. They have several numbers that go straight to "can not complete your call at this time, please try again later.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sidneys53
California
1 review
1 helpful vote
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February 13th, 2020
Verified purchase

I don't understand why I keep getting E-mails--I cancelled my membership over a week ago. I wanted to make sure I was not billed--yet I have received no cancellation notice!

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tishlab
Texas
1 review
1 helpful vote
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May 1st, 2020
Verified purchase

It was fast and easy and I needed it to assist with getting my credit together. I am interested in purchasing a home and needed my credit scores from al

Thumbnail of user jerryk284
Ohio
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Tried to sign in and could not. Kept saying that my password didn't match what you have on file. Tried several times and the exact same thing... didn't match what you have on file.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tracyr167
Maryland
1 review
0 helpful votes
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December 22nd, 2019
Verified purchase

I have work to do. I saw something that did not pertain to me. However, when I went back to address it I could not find it. Therefore, I have some work to do.

Thumbnail of user lloydb68
Colorado
1 review
1 helpful vote
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November 20th, 2019

After the 7 day trial, I tried to get into the system, your site told me that account was not available, so I tried again in April and it said the same thing

Thumbnail of user astraz
Astra Z. – ScoreSense Rep

Hi Lloyd, we are sorry that you had technical issues when trying to sign up as a member with ScoreSense. There could be many reasons you were not able to sign up successfully, such as not being able to authenticate you, or you may be new to credit and have no file/thin file at the bureaus. We have sent you a private message to request further information. Thank you.

Thumbnail of user juliej995
Tennessee
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I never got my credit Scores…. Cancel my trial. I was expecting to see my scores to see what I need to do to build my credit up but I can even get my scores. Waste of money.

Thumbnail of user rickyc200
Mississippi
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Outdated info I was expecting a report with updated information. It appears to me that this is a typical bait and switch, I do not to maintain a membership
Please do not charge my Credit Card

Thumbnail of user ursulat28
California
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

I was able to look up my scores without any prolems. I had to cancel my subscription for various reasons, but the customer service representative was very helpful with that

Thumbnail of user tanishiam1
Georgia
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

One of the best sites I've used to get my FICO score from all 3 bureaus AND all 3 credit reports! The website is not confusing and it was so easy to navigate. Thanks!

Sitejabber for Business

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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