• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user emilyu44
New York
1 review
1 helpful vote
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September 15th, 2020
Verified purchase

This is a good credit score reviewer if you need to check your scores if your buying a car. Very insightful information. Very easy website.

Thumbnail of user trelavonj
Georgia
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

It was a great experience i will be doing again. It was very helpful and easy to do. I highly recommend for people to try

Thumbnail of user michaels7220
Massachusetts
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

Very Interesting, I found out my Credit problem, and I am trying to correct them. I hope you can help me in correcting my credit,

Thumbnail of user francesj87
California
4 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase

I appreciate the service of being able to take a look with no obligation to keep the service given I had been refused credit earlier.

Service
Value
Quality
Thumbnail of user kienog
Texas
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

It was good. I was able to check all 3 scores. I was informed of missing information for some of the items listed. This was helpful as well.

Thumbnail of user chiquitaj3
California
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

It was more information then i was looking for, just need to learn how to read my credit score and what exactly what it means.

Thumbnail of user lisaw2589
Delaware
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

It was good so far. I didn't have any problems. It was easy to read and I liked that it gave me all three scores.

Thumbnail of user jimmyw252
Minnesota
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

I got to see my scores I guess I don't really know what more if a review I can give. It was pretty much where I expected it to be

Thumbnail of user cheryler9
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I had hoped for a better score but it turned out just like I thought - just Fair. But that was fine.

Thumbnail of user thomasg1032
Arizona
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I inadvertently subscribed to the $29.95 package and was able to change to the $5.95 per month service without any trouble.

Thumbnail of user felixj65
Illinois
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

All good not looking to buy nothing right now.as long as i am good it's ok. Thank u

Thumbnail of user pamelak762
Maryland
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I got my credit reports and was very pleased with the scores. This was the first time I have checked them.

Thumbnail of user tyeeseg
Oklahoma
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I was able to obtain my account with ease and see what I am needing to do in order to improve my credit score.

Thumbnail of user rayletap
California
1 review
0 helpful votes
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September 28th, 2020
Verified purchase

My report was detailed. I don't have anything else to say I said it was detailed & that should be enough.

Thumbnail of user ernestm161
Iowa
1 review
0 helpful votes
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May 20th, 2021
Verified purchase

What I needed to know was clear and concise on report and customer service in how to resolve issue was great.

Thumbnail of user lenaf24
Georgia
1 review
0 helpful votes
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January 23rd, 2020
Verified purchase

I like having this access to my credit profile including my scores. It lets me know were I stand credit wise.

Thumbnail of user alysem6
California
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

Well prepared and valuable up to date information had my current and past accounts and everything was accounted for and detailed

Thumbnail of user brookej99
Illinois
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Using ScoreSense was extremely easy. I liked that it was very detailed and gave me the information I was looking for.

Thumbnail of user brandic71
Maryland
1 review
0 helpful votes
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April 3rd, 2020
Verified purchase

I needed my score reports right away for filing an application, and I received all of my credit reports in seconds!

Thumbnail of user sabriahp
Pennsylvania
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

This is really beneficial for me, as I really need to improve my credit, this helps me be more aware, thanks

Thumbnail of user maryb3099
Minnesota
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Want to cancel but no # to call I refuse to pay for any member ship when I had 7 days to cancel and it's been 2

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juniors38
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I haven't received the help I paid for but I'm still early in. I received my credit report and waiting to get access to the online portal.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user vickya76
Kansas
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

I rcd credit scores but no real information. Thought I would get printed materials that listed items that made up my credit reports, but I did not.

Thumbnail of user jamshidz1
California
2 reviews
0 helpful votes
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April 12th, 2022
Verified purchase

Fast results, No hassle, Very easy and simple to apply to go through and have your credit results, thank you very mach for helping

Thumbnail of user jimt348
Kentucky
1 review
0 helpful votes
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June 18th, 2020

Summary: Scoresense DOES NOT present your three agency scores, it presents scoresenses own interpretation and calculation based off of the reporting agencies info. If scoresense shows me a number listed as Transamerica, it should NOT be a re-digested/recalculated number created by scoresense based ON the info Transamerica has, it should BE the number Transamerica has. (it should be 'Hey, here's the info trans has and heres the score they have for you' but it's NOT)
--After using only ScoreSense to review my credit information for over two years, assuming the information presented to me was the info that would be shown if I went to any of the given agencies and checked it, I spent an hour on a text support chat to learn that just because they display 'Transamerica', 'Experian' and 'Equifax' scores, those are NOT your scores for each of those! Scoresense RECALCULATES their OWN number and DISPLAYS IT AS THOSE AGENCY numbers! Ie, If you see '775' under 'Transamerica' that is NOT your Transamerica number! What's the point of using one service to 'see' your scores for three agencies if my number for each of them is not the real number? They tried to explain how there are multiple formulas to calculate a score. I truly do understand that. That ONLY explains why with the same information, Trans may not give me the same number as Equifax. But when Scoresense displays that my 'Transamerica' number is 775, if I go check it at Transamerica, outside of data refresh, it should be same or nearly identical. Turns out, not even close.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Sitejabber for Business

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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