• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user wendih10
Arizona
1 review
0 helpful votes
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January 14th, 2020
Verified purchase

Haven't used much, so far it's been fine. I really don't have much to say. I really don't like to do these reviews. I do not want alerts on my phone.

Thumbnail of user blaneh2
Florida
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

Really don't have no problem I just can't really afford it at right now at the moment so I have to tell to cancel my membership

Thumbnail of user olumidea7
Maryland
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

I am satisfied with the report I received and I will continue to check my credit score from time to time. Keep up the good work.

Thumbnail of user wilnettew
Pennsylvania
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

My access to my score was fast and efficient. I was happy with the process and the results. The credit reports were in a good format.

Thumbnail of user katherinep787
North Carolina
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

It was a good experience. It took me longer than I thought it would, but, I think In the future it will take me less time.

Thumbnail of user audreas3
South Carolina
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

My experience this far was great! I hope that this company can help me to get my credit score to where I want it to be.

Thumbnail of user dianas402
California
1 review
0 helpful votes
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January 25th, 2020
Verified purchase

This app is been helping me, to keep track of how to build my credit. I been able to make all my credit payments on time.

Service
Value
Quality
Thumbnail of user chinhn15
California
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

The item was delivered on time, the package was wrapped neatly, and nothing was broken. Thank you for your service.

Thumbnail of user rebeccam1204
North Carolina
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

I was impressed with the service. I needed to find ways to help rebuild my credit and I was shown several different options.

Thumbnail of user lakeishas6
Michigan
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

I was looking for a complete report. I had to download the reports individually. Also the creditor info had to be expanded in order to get their info

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lakeishat6
Maryland
2 reviews
0 helpful votes
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June 16th, 2020
Verified purchase

It gave me all the information i needed i was very pleased with the results grom all three credit bureaus about my Credit

Thumbnail of user sherryd253
New York
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

I just got one. I would like to cancel it. I don't need it if it doesn't give the two big companies scores.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user susanl1070
Vermont
1 review
1 helpful vote
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April 13th, 2020
Verified purchase

I thought that I was receiving free credit reports and was charged $29.95 - will be contacting credit card company and your customer service.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user staceye136
Kentucky
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

The reports were informative and helpful. They were easy to read and clear from non-useful information.

Thumbnail of user michelec428
South Carolina
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Awesome service, information provided was very beneficial and useful. Would recommend service to friend and family.

Thumbnail of user mariainesa
California
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Where are my scores? I only see the announcement that I got them by clicking on the link. I clicked on the link and this page appears, but no scores.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user robertk3595
Florida
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

They did exactly as advertised.
I was under the impression it was Free but after seeing what all I got it was worth the money.

Thumbnail of user marym4941
Texas
1 review
1 helpful vote
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February 6th, 2022
Verified purchase

I did not know that I was enrolled in anything. I thought the scores were a freebie. I never saw the reports.

Thumbnail of user debbied675
Missouri
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

I was very impressed with how easy it was to just follow the directions and retrieve the information I was looking for.

Thumbnail of user marilynk427
Illinois
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Please cancel my subscription. I found a free service that gives me exactly what you do. Again please cancel my subscription immediately!

Thumbnail of user davidc2424
Nebraska
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

I got my scores they were good They were higher than i thought. But i'm afraid i will have to cancel now.

Thumbnail of user markias3
Maryland
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

My review with score sense overall was good. I didn't have any problems with the process, I got my report and score.

Thumbnail of user shawndad4
Texas
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

This was very quick getting my credit score
O was very pleased but I have gotten my credit score the fast way before not threw this app

Thumbnail of user paulam675
Florida
1 review
0 helpful votes
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February 29th, 2020
Verified purchase

I thank the crew and tech for helping me with helping me put it on a pdf and print the information out

Thumbnail of user sharonw1017
California
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

Ok, I am planning on contacting the 3 credit report organizations regarding some of the items on my report.

Sitejabber for Business

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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