• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user donaldb482
New Mexico
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

I had absolutely no issues with anything, easy navigation, etc. Also liked how it shows results from three different credit checkers.

Thumbnail of user kaylab270
Pennsylvania
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

I had to pay for when advertisements say other sites are free... You should think of your competitors.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user donaldl204
Ohio
1 review
0 helpful votes
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January 13th, 2020
Verified purchase

My brief experience with ScoreSense was very satisfactory. It is a professional organization in every way.

Thumbnail of user tinaw252
North Carolina
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Kept up to date. Very informative and helpful! Notified me if something might be wrong or different!

Thumbnail of user russelld92
Colorado
1 review
0 helpful votes
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February 28th, 2020
Verified purchase

Satisfied. Was helped in proper and polite way. I may not continue with the monthly payment when my trail runs out Thank you

Service
Value
Quality
Thumbnail of user malcolmc49
Florida
1 review
0 helpful votes
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April 6th, 2020

This talk today was the best i have ever had to straighten out my credit. Thank you byron and especially amanda.

Thumbnail of user williamm4650
Oregon
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

We no longer respond to surveys. There is one for every single activity and all are a total waste of time.

Thumbnail of user garyj657
Pennsylvania
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

I got all 3 scores without a bunch of red tape. They have nice tools to help you improve your credit.

Thumbnail of user georgew479
Pennsylvania
2 reviews
0 helpful votes
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April 20th, 2020
Verified purchase

Scoresense is the best site I've seen for viewing credit scores. I will be recommending them to my friends. Thanks

Thumbnail of user dwaynem95
California
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Wonderful experience. Got what i needed right away and the website was very easy to navigate through.

Thumbnail of user mariot84
California
1 review
0 helpful votes
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November 2nd, 2020
Verified purchase

Extremely easy to access my reports from all three credit bureaus. And excellent follow up service as well.

Thumbnail of user amyd1546
California
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Fast and efficient, great PDF Print Out. I would recommend this for first time credit score searches. Thanks Again!

Thumbnail of user louf44
Florida
1 review
0 helpful votes
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March 17th, 2021

SEEMS LIKE A SCAM COMPANY BY THE WAY THE REPRESENTITIVES HANDLE THE CALLS. I tried 3 reps and they all could not cancel my account. Finally the last one did after 25 minutes on the phone. More training of your people. What a hassle. Seems like you guys train them to "NOT" CANCEL ACCOUNTS. Bad business. This is how you make customers feel... On that last call, if they had not canceled my account, the next calls were going to be my Bank then the Better Business Bureau. Then the Media. They need more training! All three of your reps made this company sound like a TOTAL scam. It felt so scammed that I called my bank to cancel my credit card and to reissue me another card. I would ask a lot of questions if I were you going in to this. When they start asking you things that you know that they should already know... pump the breaks and don't answer another thing. They even said they didnt see my account. Even with my address given to them, even with my name given, even with my zip. Really? Word to the wise: I f they seem like they are giving you the run around and doesn't want to cancel, call your bank and cancel their payment.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user thomash806
Michigan
1 review
0 helpful votes
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February 13th, 2020
Verified purchase

When I paid for my credit score it was supposed to be $1 but instead it cost me $50 I feel like I was tricked and am not happy that this happened

Thumbnail of user reginaw150
Pennsylvania
1 review
0 helpful votes
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January 16th, 2021
Verified purchase

The site prodvuded my scores fast and gave insight on how to fix my credit as well. This was my first time pulling the reports.

Thumbnail of user gladysk11
Indiana
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

It was a partial report. I was what I needed to know.

I would like to drop the account as of Dec., 19 2019. I thank you for your help.
Gladys Kreke.

Thumbnail of user carrief294
Texas
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

It was fine. I got what I needed with minimal aggravation. Your survey is the aggravation. Thanks

Thumbnail of user kathrynw774
Tennessee
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

The site was easy to use and very helpful I will use this again in the future

Thumbnail of user danieller767
Georgia
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

This site was very helpful i would recommend to others very friendly and answeered all my questions very well.

Thumbnail of user richardh2247
Texas
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I finally got the courage to do it on my own, without my daughter's encouragement! And it worked! No fuss no muss.
Thanks.
Shirley

Thumbnail of user gregp874
Minnesota
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

My Experian Score came in 40 points below what Experian sends me via their own e-mails and site.

Thumbnail of user alyc30
Georgia
1 review
0 helpful votes
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February 5th, 2023

They took funds out of my account for the "free" trial and gave my email address to spammers. And you have to contact customer service to cancel.

Service
Value
Quality
Thumbnail of user yasinm24
Texas
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

I was told that I would only have to pay 1 dollar but was charged 20. Can I have an immediate refund and cancelation of any account.

Thumbnail of user gilbertg153
Missouri
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I wasn't surprised at the scores given. It doesn't include all the payments made with Utilities --Housing-Yard upkeep -Transportation.-Insurance; because ALL THE PAYMENTS are Mandatory for Life.

Thumbnail of user carloss342
Puerto Rico
1 review
0 helpful votes
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November 17th, 2020
Verified purchase

I had a great experience because I submitted my request and inmediately received the answer at a lower cost.

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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