• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user anthonyr2165
Germany
2 reviews
0 helpful votes
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June 30th, 2024
Verified purchase

I like the application very much. Makes keeping up-to-date on my finances mo

Thumbnail of user kellia111
Texas
1 review
1 helpful vote
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June 30th, 2024
Verified purchase

Efficient, inclusive, all you need to get started addressing credit concerns

Thumbnail of user coreyn93
Oklahoma
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

This was supposedly a free credit score check but ended up being a monthly 30 dollar sub that is not worth the price paid. Also, you have to cancel by either calling or chatting online which is more of a hassle than it should be.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mildreds210
Texas
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Was curious and got results fast so I now know what it is

Thumbnail of user jamiu4
Michigan
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

A good service for credit score and information to get updated data

Thumbnail of user claudettem73
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great this time. Like I said I had score sense before and a misunderstanding force me to close the account. Requesting the 1st of each month please do not mess this up again.

Thumbnail of user barbaram4046
California
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I got my scores easily but only by giving my credit card details, supposedly for a $1 refundable payment, but then only by also committing to a free week that defaults to a monthly charge. So -- NOT free as advertised.

Thumbnail of user elizabethh3152
New Mexico
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I sleep better & worry less when I'm back with Score sense.

Thumbnail of user jenniferm6134
New Jersey
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Very pleased with how easy the site is to navigate! Super user friendly

Thumbnail of user shamikaw13
Washington
1 review
0 helpful votes
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May 8th, 2024

These people basically stole money from me and did not provide any service. I was on the website for about 30 mins before I was kicked out and then when I tried to log right back in they had suspended my account and was trying to charge my card for $29.95 which is the amount you pay after the trial period however I had only used the service for 30 mins. I called to speak to a representative and was denied a refund as well as he tried to get me to stay with them. This website is a total scam and they are thieves! DO NOT USE THIS SERVICE! I REPEAT DO NOT USE THIS SERVICE UNLESS YOU WANT YOUR MONEY STOLEN!

Tip for consumers:
Horrible Company! Horrible Service!!! Absolutely Horrible Rude Scammer Customer Service Representatives

Products used:
Nothing I saw my credit score for 10 mins

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user monal205
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I needed my score and got it.
Loved it. Had my score in seconds.

Thumbnail of user stevef1680
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

So far so good. Really just started this program. Really want to fix my credit.

Thumbnail of user janek660
Connecticut
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Nothing to say. I have nothing to say. Nothing to say.

Thumbnail of user sydatricec
North Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Quick and easy! I was allowed yo see all 3 scores.

Thumbnail of user arthurf370
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I didn't not like that you have to sign up for months trial

Thumbnail of user cindym1997
Minnesota
2 reviews
0 helpful votes
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April 21st, 2024
Verified purchase

Just fine. Please don't waste my time requiring me to type 50 words to describe my experience.
It is time consuming and I believe you are inconsiderate to require it.

Thumbnail of user kendallb145
Tennessee
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was easier than I thought it was going to be. I actually understood what it was saying, most credit score websites I couldn't understand

Thumbnail of user marthag1218
Washington
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Everything processed in a timely matter, and there were several discrepancies in my report to be corrected.

Thumbnail of user sofiab131
California
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

It was easy to provide the information needed and yet I felt it was a secure site. I was able to see my report on line and then print.

Thumbnail of user eugenes513
Washington
1 review
3 helpful votes
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May 9th, 2024
Verified purchase

I feel that scammers are using these apps to gain access to my accounts

Thumbnail of user moneshiad
Maryland
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My experience was good and I am loving my credit score at this time.

Thumbnail of user jacqueliner976
Georgia
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

There were no problems. It was quick & easy so far. Looking forward to using.

Thumbnail of user josephs4177
Wisconsin
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Until some time passes, I'm not in the mood to give my feedback...

Thumbnail of user maryp3909
Maine
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Disapppointing. I chckd to see if you had removed it. After 2 days it was still there.

Thumbnail of user pennyf219
District of Columbia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great! I had no problems getting my scores. Fast and easy!

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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