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ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.
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I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.
I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.
I was very happy with their service. They always answered their phones in a timely manner. I wish that I could have kept the service but due to the pandemic, I was in a tight financial bind. I cancelled within the 7 day period and received all of my 3 credit scores a long with a full credit report for free. Much much better than free credit report. Com Their reports are easy to read. They even sent me a cancellation notice within a few minutes. I will refer them to my friends and family.
This is a great co. I highly recommend them!
It was quick love it,great customer service online was very extensive report
I tried score sense with the 7-day trial membership. Very simple to navigate and informative. But I decided to cancel because I have some work to do on my credit. I spoke with Reese, who was very professional. Although he offered two other options to continue the membership there was no pressure. And I received my cancellation email right away. Customer Service is EVERYTHING! Thanks, I will refer my friends.
I have been a victim to identity theft since 2010. Thanks to this site I was able to determine which charges were mine and which were not. I truly appreciate the help and accuracy. Now that I can redeem my name and good payment history I will be back on my feet in no time. Even in a Pandemic I can feel safe knowing my score is accessible whenever I need it.
The service personnel I spoke with was kind, but also fairly pushy in getting me to stay with the company. He was able to give me a reduced payment amount, which I did accept as I do appreciate everything Scoresense offers for identity theft coverage, etc.
I wish I would have cared more about my credit when I was younger. It's really effecting me now as an adult and now that I know what needs to be done I'm going to do my best every day to get it taken care of.
This company is a complete scam and they will rob you in the same way they are supposed to be "monitoring" you. Customer service is ridiculous and upper management is dismissive and condescending. It's obvious they do not care about their consumers. Be warned. Go with Credit Karma much easier and better level of service.
Tip for consumers:
Go with another reputable company
Products used:
Credit monitoring
I had Score Sense for about 5 months. During that time I received alerts from my credit cards about fraudulent activity on my social security number and on my accounts. Score Sense was NOT aware of ANY of them. If you are going to pay for a service make sure they actually do what they are getting paid for. Score Sense did absolutely nothing to monitor my credit. I get better service from Credit Karma and they do not charge anything. The worst part is I talked to several people about what happened and they said they do not monitor everything, so what is the point?!? Score Sense is a waste of money.
Tip for consumers:
Do not waste your money and time with Score Sense.
Products used:
None
Fair and quick way to review your credit b and scores.
Good service. Please send me an email when to cancel to avoid a charge and you will have earned a fifth star. I cant really afford another monthly bill. I wish you had options to increase score quickly because I want to secure a house.
Thanks, "
Christopher Barnett
I called to cancel my account and they talked me into "giving it a try" for less monthly payment. I accepted under the impression I was trying it for one month. Instead they have been charging me 4 months since and I didn't notice OR use their services. Now i am out of work due to covid and reviewing my expenses and noticed it, requested at least a partial refund for the misunderstanding and was not approved for ANY! Regret "giving it a try".
* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I signed up for a $1 trial of ScoreSense. The same day, I realized it was not a great fit for me so I cancelled the trial. I was then charged $29.95 for the next 3 months until I filed a dispute with my bank. ScoreSense refused to give me a refund, but thankfully I had proof that I submitted to my bank and they refunded me. DO NOT give this company your credit card information under ANY circumstances, even for a $1 trial. They will charge you for months to come after you cancel!
Tip for consumers:
DO NOT give your credit card info to these people!
Products used:
ScoreSense credit monitoring - complete scam
A very direct website. It was extremely easy to use and navigate. I put in my information and followed the prompts and from the beginning of sign-up to the end when seeing my credit reports took about 5 minutes maximum. Good experience!
It was quick and easy to sign up and to obtain my scores
I called to cancel my subscription, but after speaking with Tammy in Iowa, decided to stay on as a member. She was personable, knowledgeable, professional, and very pleasant to deal with. She made my Score Sense experience an easy and agreeable one.
Want to c want to cancel subscription I don't like it and it won't let me cancel it
OK, enter at least 50 characters. OK. OK, enter at least 50 characters. OK.
Great, but not worth $30 a month. I will be terminating my subscription
Credit moving forward so amazing, I didn't expect.
Great service sign up today narrowed everything down made things clear and understandable.
I was glad to get all three of my credit scores It helped a great deal.
Gain trust and grow your business with customer reviews.
At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT
