• ScoreSense

ScoreSense

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Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

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Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
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How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

Rating

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Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user stephenb1079
Florida
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

I believe my dream will come through while working with y'all I always wanted to be a homeowner and I believe my dream will come through

Thumbnail of user choyas2
Michigan
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

This was a good source for getting my score. It was different from experian. But it was my real score

Thumbnail of user mariap1563
California
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

Great info got all the info I was looking for was very and happy n satisfy with what I was looking for m.

Thumbnail of user celestew89
Virginia
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I'm not the smartest person when it comes to navigating through technology but this was easy for never felt stressed at all thank you.

Thumbnail of user paull2456
California
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I think that this website or company had done excellent job for credit report tracking.
Thank you very much!

Thumbnail of user roxiep7
California
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

Easy to use. The app is also easy to use. I Would recommend it to others to family, friends, and coworkers.

Thumbnail of user annettem165
New Mexico
1 review
0 helpful votes
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January 30th, 2020
Verified purchase

Do not need your services did not want your services. I want a refund I did not allow for you to charge me

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lloydb149
Washington
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

So so what information are you trying to get from me and what are you going to use all of this survey for and why do you need to do this?

Thumbnail of user gregoryp328
New Jersey
1 review
0 helpful votes
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April 20th, 2021
Verified purchase

Very easy to navigate and very knowledgeable really very helpful And looking for to improving my credit

Thumbnail of user charlesw2223
Florida
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

It as quick and easy to get my report
It as quick and easy to get my report
It as quick and easy to get my report

Thumbnail of user nardag3
New Jersey
1 review
0 helpful votes
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April 24th, 2021
Verified purchase

We should not be forced to do reviews. Honestly the representative didnt seem confident in what she needed to do. She also came off really cold.

Thumbnail of user larryk583
Tennessee
1 review
1 helpful vote
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June 18th, 2021
Verified purchase

Was not able to access Score Sense. Called and talked with a very polite gentleman who fixed the problem.

Thumbnail of user rafaelg134
Massachusetts
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Looks good pretty fast and accurate information. A little worried about the monthly cost to be honest.

Thumbnail of user frane14
North Carolina
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

It's good... your product to get all of this done is interesting... still can't download the 1st letter.

Thumbnail of user gloriat148
South Carolina
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

My experience is satisfying. I was able to get all three scores without encountering a single problem.

Thumbnail of user normaz47
Louisiana
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

I don't have any comments. Satisfied overall. What more do you want to hear from me with 50 characters

Thumbnail of user aaronm477
Georgia
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

Excellent outstanding results and Merry Christmas daily love it outstandingly was the day you got to work

Thumbnail of user williamm4650
Oregon
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

We no longer respond to surveys. There is one for every single activity and all are a total waste of time.

Thumbnail of user kaylab270
Pennsylvania
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

I had to pay for when advertisements say other sites are free... You should think of your competitors.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lillianm195
Tennessee
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Great. It was easy and efficient. Would recommend if you have questions r just want to get your information.

Thumbnail of user natasham437
Nebraska
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Just a way for companies to make money. Nothing different that i can't see or get from credit karma.

Thumbnail of user brandies40
Mississippi
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

Easy to use. Self explanatory. Small glitches with info updating between devices but overall a good site and app.

Thumbnail of user davidl3638
California
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Good had two problems will be checking my credit scores periodically to make sure they're still accurate

Thumbnail of user stevem1198
Texas
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

Your format gives very little info there are much better sights to get information from please cancel my account.

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jenilled
South Carolina
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

No long questions. Gave me what I needed quickly. All 3 bureaus were given. Pretty accurate. Didn't need a lot to verify.

Sitejabber for Business

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

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