• ScoreSense

ScoreSense

Write a Review

Overview

ScoreSense has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience, and customer service. ScoreSense ranks 1st among Credit Reports sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.6%
Positive
182
Neutral
22
Negative
19
12
See all photos
How would you rate ScoreSense?
Top Positive Review

“Real Easy”

Jaylen W.
8/24/24

I found the process of obtaining my reports to be very efficient and straightforward. Navigating the website was a breeze due to its user-friendly interface.

Top Critical Review

“Free Credit Report should be totally free not backend with a subscription fee?”

Anjette P.
9/2/24

I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.

Reviews (1,735)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit score (285) score sense (43) credit bureaus (14)
Thumbnail of user sandrak1661
Washington
1 review
2 helpful votes
  • Send Message
January 2nd, 2024
Verified purchase

Easy to navigate, very informative, and clear instructions

Thumbnail of user bettym1507
Washington
1 review
0 helpful votes
  • Send Message
July 27th, 2023
Verified purchase

I signed up, paid $1.00 for a 7 day trial and received my scores immediately.
Very simple and fast.

Thumbnail of user dougw246
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 8th, 2021

I signed up for the 7 day membership and I tried canceling the very next day. I tried for over a month to cancel my membership, but you can only do this by speaking to a live person. For the month that I tried calling they were either having a problem with their phone system or all circuits were busy. I was finally able to get through to someone after my monthly membership ha been charged the $39.99. When I requested a refund since I never used the service I was told an email would be sent to that department. I received an email today stating that my refund request for the $39.99 was not approved because it was after the monthly fee had been paid. However, they did APPPROVE a refund for $1.00, which was the amount for the 7 day trial. Since, this amount was refunded the entire amount should have been since they are basically saying my membership was canceled after the trial period. I AM DISPUTING THIS WITH MY CARD COMPANY. STAY AWAY FROM THIS COMPANY. THEY ARE ONLY TRYING TO SCAM PEOPLE!

Thumbnail of user barbarac1801
Ohio
1 review
0 helpful votes
  • Send Message
May 20th, 2021
Verified purchase

Very Happy That This was So Easily Done!
Now I can Keep My Credit Score Where It
Needs To Be... I Never Realized How Quickly
It Changes!

Thumbnail of user dwightp32
Texas
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase

It's good to know what my credit score rating is, and to have someone help me improve it quickly.

Thumbnail of user lisaf1879
California
1 review
0 helpful votes
  • Send Message
March 30th, 2022
Verified purchase

Gives a lot of details I like that showed pretty much everything I was looking for and then some

Thumbnail of user anthonym2265
Connecticut
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

It was scary and I have a little work to do to clean up what's on my records, fraudulent.

Thumbnail of user jamesm2568
Florida
1 review
0 helpful votes
  • Send Message
February 9th, 2020
Verified purchase

Don't understand how I have a score of 0 on 2 credit companies and a 656 the other one

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user janlynt
Washington
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

It was easy and I think the scores were accurate. A lot better than another one I went on

Thumbnail of user russellh535
District of Columbia
1 review
0 helpful votes
  • Send Message
May 3rd, 2023
Verified purchase

I dont know what to say but is all Good just keep up the good job God bless you

Thumbnail of user robertp3795
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Was able to obtain my credit reports with no problem. Info laid out in a easy to read format.

Thumbnail of user danielq369
Arizona
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Want To Cancel my subscription but can not find a way to do it. Any help would be useful.

Thumbnail of user macheleh5
Texas
1 review
0 helpful votes
  • Send Message
January 2nd, 2024
Verified purchase

Easy to use and got my scores immediately. Like the content

Thumbnail of user jamesm8127
Alabama
1 review
0 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

I wanted my credit score and report for free

I got on the wrong website

This is why I am canceling my membership and requesting my $ 1 refund

Thumbnail of user dandred2
Texas
1 review
0 helpful votes
  • Send Message
January 29th, 2021
Verified purchase

My experience was easy and it was great. I would recommend this to anyone that need their scores.

Thumbnail of user keithf244
New York
1 review
1 helpful vote
  • Send Message
July 1st, 2021
Verified purchase

Very easy to use all around great I had no problems reading the scores just hands down great

Thumbnail of user jeffreyh1135
Ohio
1 review
1 helpful vote
  • Send Message
July 4th, 2022
Verified purchase

About my credit score cos some app is not letting me in with knowing my current correct scores

Thumbnail of user margek28
Minnesota
1 review
0 helpful votes
  • Send Message
August 21st, 2022
Verified purchase

I had a very difficult time getting into my scores. I'm not very good with on line business.

Thumbnail of user jamesk1815
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 22nd, 2021
Verified purchase

I needed to get a solid check on my credit for home purchase. It's a one stop shop...

Thumbnail of user valeriab70
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 30th, 2023
Verified purchase

Some and most of the DATA that is shared is fine, however my credit score was way off and inaccurate

* ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lolitaw8
Arizona
1 review
0 helpful votes
  • Send Message
January 27th, 2021
Verified purchase

It took a bit of time, but it seems I got the answers I needed and filed taxes So I could receive my $600.

Thumbnail of user shwanam
Michigan
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Very easy and satisfying, I enjoyed being able to use the services without it being complicated…

Thumbnail of user maggiee83
Colorado
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

I was pleased at how easy it was to access my credit scores from all three bureaus.

Thumbnail of user aladins1
Massachusetts
1 review
0 helpful votes
  • Send Message
June 13th, 2020
Verified purchase

The approach was straight forward and thorough. It made me want to do business with the site.

Thumbnail of user jearlynnw
Colorado
1 review
0 helpful votes
  • Send Message
January 31st, 2023
Verified purchase

It was easy to see the information and I could follow along with everything that was listed.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT

Company Representative

Thumbnail of user astraz
Astra Z.
Typically does not respond to reviews

How do I know I can trust these reviews about ScoreSense?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ScoreSense?