• ScreenCountry

ScreenCountry

Write a Review

Overview

ScreenCountry has a rating of 3.8 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScreenCountry most frequently mention great price, fast delivery, and perfect condition. ScreenCountry ranks 3rd among Laptop Screen Repair sites.

  • Service
    12
  • Value
    15
  • Shipping
    15
  • Returns
    1
  • Quality
    14
How would you rate ScreenCountry?
Top Positive Review

“Replacement Screen for Acer Aspire 7551”

Mark B.
10/2/18

New Screen was packaged very well for shipping. Easy reverse install and perfect fit. Works great and been using it everyday. Not 100 percent sure, but it seems back light is much brighter, as I do not have to have laptop brightness up all the way anymore, 60 percent is plenty. Will recommend to everyone. Just make sure you always properly research correct part numbers and you should be a happy customer.

Top Critical Review

“Banned from future orders”

Ron M.
7/15/15

I ordered a screen for an iphone and the ribbon cable was folded causing it to crack when pulled to straighten it. Eric at screen country reluctantly refunded the 30 some dollars I paid, then wrote me that I am banned from ordering any more product from them. "OK, we will go ahead and refund this purchase. However, we will not be accepting any more orders from you." With many suppliers online, I will be happy to move on.

Reviews (248)

Rating

Timeframe

Other

Reviews that mention popular keywords

screen country (33) replacement screen (29) laptop screen (29)
Thumbnail of user kh120
K H.
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 6th, 2018

Received the screen in a timely manner buuuuut.... when i opened the package, the inverter and mounting brackets were bent almost 90 degrees. Because this was an emergency and for a laptop I need everyday, proceeded to install. Picture is fine until you touch where the inverter is located. The screen scrambles or distorts. The also happens when I just turn on the laptop. The final disappointment was the dead pixel in the middle of the screen. If I didn't need this replacement immediately, I would return for a refund.

Thumbnail of user matthewm3
California
1 review
4 helpful votes
  • Send Message
March 16th, 2011

A totally bad experience. Been buying screens from Screen Country for our repair shop in California since 2008. Almost all have either been the completely wrong model, or they come malfunctioning.

Customer service is terrible. They are slow to respond and offer no reparations for any mistakes. The last time I purchased a screen from them they first sent the wrong LCD entirely, and second they shipped one with pink vertical lines. Our client waited over two weeks and screen country didn't offer anything beyond fulfilling the original order.

Avoid technician Giedrius T*********, he's rude and will ignore you.

*[personal information redacted by admin]

Thumbnail of user carolynm9
Canada
2 reviews
2 helpful votes
  • Send Message
February 5th, 2013

I ordered a screen for my old Dell Inspiron 1420 and received it the next day, as requested. Great service, website easy to navigate. Utube instructions had me back in business within about 30 minutes. Extremely satisfied, I will definitely use the site again if I have the need!

Thumbnail of user oneitap
Michigan
1 review
1 helpful vote
  • Send Message
June 26th, 2013

Ordered the screen that the site said I needed for my laptop. It arrived fast and packaged securely. After watching the video provided by Screen Country I was able to replace the screen myself with ease. Very happy with the entire experience.

Thumbnail of user renev12
Canada
1 review
1 helpful vote
  • Send Message
August 11th, 2016

Found the right screen just using their online data base with just the make and model of the laptop. I received the screen in the mail well packaged and in perfect condition on the day it said it would be here. I have ordered dozen's of screens from this company and have yet to have an issue.

Thumbnail of user kenm54
Virginia
1 review
0 helpful votes
  • Send Message
March 10th, 2015

I managed to damage 2 laptop screns within a week... Fortunately Screen Country had replacements in stock and at a great price point. I received the screens in a couple days, followed their online instructions and now have 2 functional laptops with zero dead pixels. Couldn't be happier, I would highly recommend them.

Thumbnail of user lorneh1
Canada
1 review
1 helpful vote
  • Send Message
January 11th, 2014

Quick delivery and exactly the part that I needed. Installation was very simple on my Acer 1810t and the replacement screen is as good, if not better than the original. No dead pixels at all.

Well shipped in secure packaging, Delivery to my door in just a couple days. Great company, would highly reccomend them if you need to replace a laptop screen.

Thumbnail of user donm21
Canada
1 review
2 helpful votes
  • Send Message
August 17th, 2012

Couldn't ask for better. Just need ed the model number of the computer. Exchange of screens went smooth. New screen works great. Now if I can just keep from sitting on the computer again, I'll be set.

Thumbnail of user kevinm15
California
1 review
1 helpful vote
  • Send Message
May 18th, 2011

Everything was delivered on time, worked great, and the site was easy to use. I don't know why there is questions about the good reviews, but personally I liked the website and was very pleased with the product I received, which is the right model and works perfectly.

Thumbnail of user tomv42
Florida
1 review
0 helpful votes
  • Send Message
January 24th, 2018

The screen for an MSI laptop was shipped quickly and arrived in great condition and worked when installed.

Also like that they have the option to order tools for the screen removal. Will order from Screen Country again.

Thumbnail of user michaelw11
Pennsylvania
1 review
1 helpful vote
  • Send Message
April 7th, 2011

Hey, I don't know what all the whining is about, I got an email asking me, that since I bought a laptop screen to replace a broken one, would I mind doing a reveiw of screencountry.com. Well the site is great! I easily found the screen I wanted, one actually better than what I originally had. I have opened and installed drives, memory and graphic cards on my desktop but never done anything like like changing a screen before. After checking "how to" instructions I was still a little hesitant but after shopping around I ordered from "screencountry.com" because their site looked very professional, organized, and I just had to click through a list till I found my laptop then select the screen I wanted. I upgraded to an antiglare screen, now my laptop look like a completely different one. Plus they have very clear video of how to install it. It was one of the coolest things I have ever done and I don't think I could have without "screencountry.com" Thanks guys again Mike Williams NY

Thumbnail of user anitar12
Florida
1 review
0 helpful votes
  • Send Message
March 21st, 2014

I was looking for a laptop screen for a Gateway Laptop and I do a lot of research and price matching to get the most reasonable cost. Screen country has gone above and beyond with price and warranty not to mention an exact match and new. I will be shopping again and again. Don't change a thing you have my vote wholeheartedly. Thank you screen country you have a loyal customer.

Thumbnail of user celiak
Canada
1 review
2 helpful votes
  • Send Message
May 24th, 2011

I ordered the LCD insert for a Macbook. The product was received within the week at my door, well packaged and in good condition. The price was reasonable and they respected my request NOT to send it via United Parcel Service -- UPS gouges customers with $50+ "brokerage fees" at the time of delivery. Very satisfied. CK

Thumbnail of user hugoz
Canada
1 review
1 helpful vote
  • Send Message
October 26th, 2011

Ordered a screen for my daughter laptop. Receive tha new screen in record time, I followed the instructions that are in their installation video and in less than 20 min the laptop was working with the new screen.
Screen is exactly than the original and so far is working perfectly.
Hugo
Calgary

Thumbnail of user donnap2
Kentucky
1 review
1 helpful vote
  • Send Message
April 12th, 2011

It took me awhile to decide if I should try to replace my cracked screen or simply invest in a new laptop. I finally decided to try to replace the screen and I am so glad I did. $80+ and the laptop is good as new! I did use their video to learn how to find the correct part #, ordered, received the order promptly and then used their video to learn how to install the new screen. No issues here! I did notice some of the negative comments on this site and want everyone to know that I did receive an email from Screen Country with this link asking me to comment on my experience.

Thumbnail of user bethc17
Canada
1 review
2 helpful votes
  • Send Message
January 27th, 2014

I ordered a laptop screen from another site and when i got my screen it was the wrong one. The Pin connector was too small, they did not give us the Pin connector information in the description.
I did another search and found screencountry.com. They didn't have my exact screen, but found me a compatible one. Delivery was great. Received it. Popped it in and am super satisfied with my new screen. I should have gone to screencountry.com in the first place when I saw the site in my search results before buying from the other site. Oh, and screencountry.com was cheaper too!
Thank you so much for my new screen! My laptop in back in working order and my husband can have the T. V back. (we hooked up a VGA cable to the T. V and used it as a secondary screen. My laptop then became a desktop lol.)

Thumbnail of user tonyt4
Canada
1 review
1 helpful vote
  • Send Message
November 16th, 2011

My screen arrived with a manufacture defect on the flex cable (cracked). After two Email's and a phone call, Screen country shipped a replacement screen and paid for the shipping. No arguing required!

Thumbnail of user bridgetm53
Arizona
1 review
0 helpful votes
  • Send Message
August 18th, 2018

The experience was probably the easiest online shopping experience I have had. I searched my type of laptop, they had the exact match, I ordered the screen. The screen arrived in perfect condition. I installed the screen-everything matched perfectly. The delivery came with 2 options of packages for return (if needed). Very pleased with the fast delivery and accuracy in ordering.

Thumbnail of user bj15
Canada
1 review
1 helpful vote
  • Send Message
April 11th, 2011

I am reading the last review and I can explain. I was a customer of Screencountry who sold be a very reasonably priced screen for my laptop. About $100 with postage. They also had a great video to show me how to do the work my self.

They were recommended to me by the London Drugs techie who could only sell me a screen for about $700 and then another $100 for labour. (took about 15 minutes to do and I bought some small screw drivers)

It would have cost less to buy a better laptop (which I did not need). THis company is highly recommended by me and they sent me an email to help them get the work out in this system. I am happy to do so.

B. Jager

Thumbnail of user thomasc6
New Jersey
1 review
1 helpful vote
  • Send Message
April 12th, 2011

I don't care what the bad reviews say. I checked out what they had. They had what I wanted, & at a decent price, so I ordered it & it arrived quickly. I was able to replace my Toshiba Laptop screen with the exact same Samsung LCD model that it used to have, at about 25% of the price Toshiba wanted for it, and it works great. Thus, I am a happy client, and I have nothing bad to say about ScreenCountry.com. They must be turning over a new leaf, if you believe any of the previous negative reviews..

Thumbnail of user rods8
Texas
1 review
1 helpful vote
  • Send Message
October 19th, 2012

The service was surprisingly fast as I live in Houston and the screen came from BC where my kids live. I was a hero to my son as I fixed his problem in a hurry.
The only downside was the operation of the website... it timed out during the order duplicated it and now I am the proud owner of a spare screen

Thumbnail of user arth54
Florida
1 review
1 helpful vote
  • Send Message
April 18th, 2012

My wife dropped her Toshiba and ruined the screen. She did the research and decided I could replace the screen. I watched all the videos and decided I'd give it a go. I took the old one out so I could get the original part number and called the 800 number to confirm which number to order online. I received the new screen in just a few days. I put the new one in as directed by the videos (it is quite easy) and it works like a charm and my wife is thrilled with how much we saved. The videos are invaluable and the service was top notch. I highly recommend Screencountry.com.

Thumbnail of user donm61
Canada
1 review
1 helpful vote
  • Send Message
July 7th, 2014

Ordered the screen and it arrived in a few days. Lots of info so it took me a while before I found the right screen on the website. The laptop was an older Dell and there were several possible models. I recommend you either check the old screen or tripple check the model before you pull the trigger. Worth the $95 for sure.

Thumbnail of user deborahc12
Pennsylvania
1 review
3 helpful votes
  • Send Message
February 14th, 2014

The website made it easy to find the screen I needed to replace. The video on how to replace a screen gave me the confidence to do it myself and not pay expensive retailers for this service. The price was lower than I had anticipated. I was successful on the install and things are working great! Thanks!

Thumbnail of user donb81
Canada
1 review
2 helpful votes
  • Send Message
May 30th, 2016

Ordered a LED screen for a Toshiba laptop. Service was excellent. Screen arrived in a couple of days and was the correct one. Put it in myself - was fairly easy. Thanks for the service. PS the price was one-third the price Toshiba quoted. Thanks ScreenCountry. Don.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Replacement LCD Screens for Laptop Notebook Computers. Ships Worldwide. LAPTOP & TABLET LCD SCREEN FROM $34.99. Screen Replacement

Company Representative

Thumbnail of user ellisb2
Ellis B.

How do I know I can trust these reviews about ScreenCountry?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ScreenCountry?