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    SD Bullion

SD Bullion

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Overview

SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.

  • Service
    93
  • Value
    89
  • Shipping
    90
  • Quality
    76
Positive reviews (last 12 months): 44.4%
Positive
4
Neutral
0
Negative
5
View ratings trends
27
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How would you rate SD Bullion?
Top Positive Review

“Outstanding rounds!”

Da B.
4/27/24

Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.

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Top Critical Review

“In stock silver bars never shipped and will only exchange it for lower valued bars!”

Phantom C.
4/27/24

Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!

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Reviews (641)

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customer service (62)
Thumbnail of user charlesm3098
Oklahoma
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Everything went fairly smooth though shipping time was pretty long. One thing that was frustrating was USPS TRACKING I checked it everyday so I would be home when was shipped. The status never changed from the very first notice. I blame USPS for that. Next time I will use FedX. Items received were as described and package good.

Thumbnail of user chrisl490
Florida
1 review
0 helpful votes
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August 29th, 2018

I ordered 110 oz of silver(x100 1oz rounds and a 10 oz bar). The silver bar was placed on backorder, so my shipment date got pushed almost a month out. I contacted customer service and they offered a comparable bar as a replacement and shipped my order the next day.

Thumbnail of user dennisk133
Indiana
1 review
0 helpful votes
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September 5th, 2018

Shipped via USPS and received within 2 days! Ordered the $10 junk silver bag. Just wish I would have gotten a mix with dimes. I just got quarters. But no big deal, that's fine.

Thumbnail of user michaeln2369
Hawaii
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

It took a bit long to receive the order but I realize SD bullion is very busy. I ordered from another company on the same day and their product arrived 3 days faster.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Michael,

Thank you for taking the time to leave us a review.

We are working on speeding up the shipping, however, our ship times have increased. Thank you for understanding!

Thank you for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user mattiass2
Norway
1 review
0 helpful votes
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October 6th, 2018

I tried this company because its the preferred one of Sean at SGT. Thank you. It was all perfect, except an older Eagle I got was quite stained and ugly.

Thumbnail of user thomasb529
New York
1 review
0 helpful votes
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July 14th, 2018

I ordered 20 silver eagles year 2016. I received them in a tube but the green top was broken in pieces. Also there was no padding at the top so the coins moved. You need to package better.

Thumbnail of user susank2745
Illinois
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Great but I was disappointed in seeing that Liberty Bell coin. I do not care to see a picture of that reptillian, evil, satanic, witch Queen Lizzy anywhere.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Susan,

Thank you for taking the time to leave us a review.

If you would like to provide more details about your SD Bullion experience, we'd be happy to help. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user joea230
New York
1 review
0 helpful votes
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May 29th, 2018

Thanks for the consistent handling of my orders! The pricing at SD Bullion is also hard to beat. I see myself using SD again in the future for my precious metals needs.

Thumbnail of user shawng84
Maine
1 review
0 helpful votes
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July 17th, 2018

SD bullion prices are very low. The speed of delivery was a little slow, it was a little tricky trying to track the package, but other than that everything was great!

Thumbnail of user mariom118
California
1 review
0 helpful votes
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August 29th, 2018

User friendly website, fast delivery. Only issue was that the capsules were scratched like they had been inproperly handled. I would recommend S. D Bullion.

Thumbnail of user trevors81
Maryland
1 review
0 helpful votes
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June 20th, 2018

I have been conducting business with SD Bullion for over 2 years now and I do about 90% of all my purchases through them. Great site!

Service
Value
Shipping
Quality
Thumbnail of user pauls931
Florida
1 review
0 helpful votes
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September 20th, 2018

I purchased with personal check and received within 8-days. Product was professionally packaged. I would definitely buy from SD Bullion again.

Thumbnail of user johnv328
New Jersey
1 review
0 helpful votes
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September 25th, 2018

From the start everything was great fist time i use your company i love it will be back again thank you

Thumbnail of user jonathanb237
California
1 review
0 helpful votes
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August 18th, 2018

You guys are great!
Just let your patron's know what's going on with their order(s) a little better.
Thank you.

Thumbnail of user neillh1
Maryland
1 review
0 helpful votes
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August 13th, 2018

Went smoothly, package arrived on time and no indication of where it was from for security. Will buy from again.

Thumbnail of user mol26
New Hampshire
1 review
2 helpful votes
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March 6th, 2022

Having long been a coin collector, I began buying bullion and bullion coins a few years ago and am always looking for reputable dealers. Recently bought 1 kilo bar of silver from SD Bullion. I'm very pleased with their prices. They beat my go-to dealer in this area. My first purchase was made using ACH debit, which is my preferred method of buying bullion. Here is where SD Bullion doesn't do as good a job as my preferred dealer. That process took a least a day or two longer. This isn't something to fret over and should be somewhat expected with this type of payment. I've made another with a credit card for bullion coins and three days later I'm still waiting for them to get back to me with a notification that payment has cleared. This isn't necessarily a show-stopper for me either as my prices are locked in. It is a bit annoying. This company advertised low prices and I can vouch for that claim. I do believe they sacrifice service to keep their prices low. There are a variety of shipping options and I chose the standard shipping option as I have my bullion shipped to a Post Office Box. Strongly suggest they offer signature service! I was surprised to find my 1 kilo bar of silver (valued at well over $800) in my P. O. Box. In defense of this company, I didn't specify signature service and if it was offered at the sale, I didn't see it. They did provide tracking information with their standard shipping. I just would prefer when it comes to that dollar amount for a signature to be required. It always as from my preferred dealer. To summarize, this is a good, reputable company. I'll buy from them in the future, despite a longer hold time than I'd want. I'd also like to see a signature service option at delivery, but I'd still recommend them.

Products used:
Bullion

Value
Shipping
Quality
Thumbnail of user jv220
California
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I love the way it's packaged. Great quality products. I was sad this time because I paid for quick delivery and it took a couple of weeks.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello,

Thank you for taking the time to leave us a review.

We appreciate your business with us, and know this is a long time to wait for your order. Our website does have a discloser during the checkout screen, and our CEO also sent out a message to all of our customer base explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.

We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user peggyr352
Missouri
2 reviews
0 helpful votes
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April 18th, 2023
Verified purchase

First time buyer. Purchase was a gift. Shipment was delayed, despite paying for quicker shipping. Otherwise, totally satisfied.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Peggy,

We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.

We appreciate your business with us, and know this is a long time to wait for your order. Our website does have a discloser during the checkout screen, and our CEO also sent out a message to all of our customer base explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.

We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.

Please feel free to contact us with any additional feedback or questions that you have.

Sincerely,

SD Bullion Customer Service

Thumbnail of user cherylc245
Connecticut
1 review
0 helpful votes
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August 22nd, 2018

GREAT PRICES GREAT SELECTION, BUT I HATE THAT PARCEL SELECT MAIL SERVICE, A WEEK TO GET HERE FROM MICHIGAN TO CT IS JUST TO LONG, BUT STILL GOOD COMPANY WITH GREAT PRICES

Thumbnail of user jerryn59
New Mexico
1 review
1 helpful vote
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September 26th, 2018

Order arrived via US mail... Good packaging, and correct for my order. All is well... I will buy more silver when I think the price is right...

Thumbnail of user zacharyr294
Florida
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Everything goes smooth when ordering. It's the shipping that gets me. Especially when I direct wire the money to you guys.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Zachary,

Thank you for taking the time to leave us a review.

We are working on speeding up the shipping, however, our ship times have increased.

Thank you for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user kcc96
Washington
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

The price was unbeatable, and all though it took longer then I expected, It was worth every penny. Keep sending me deals I can't refuse!

Thumbnail of user willg283
Idaho
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Easy to order. Ask for a variety of coins but got all of their coins. Disappointed in that. Hoping to get buffalo and liberty.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Will,

Thank you for taking the time to leave us a review. We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible!

Regarding variety: you can find all products in stock here: https://sdbullion.com/products

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user rossw55
Ohio
1 review
0 helpful votes
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August 28th, 2018

I wish there was more flexibility of delivery. I had to race home to meet the USPS. The silver bars are beautiful. I highly recommend.

Thumbnail of user thomasz578
California
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

The money was debited from my checking account 1 day after I placed my order. I received the goods 16 days after placing the order.

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From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Business History

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Company Representative

Thumbnail of user tylerw67
Tyler W.

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