SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.
Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.
Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!
They are far cheaper than my local shops and have a larger selection. I normally buy whatever they have the cheapest for silver. I will say I bought my majority of silver from SD with few exceptions. Wish there were other faster ways to send money that would not cost extra like sending a check by mail or need to go to the bank. All in all they work great for me. Very happy.
The process worked well for ordering, but the confirmation took longer than I thought. It took about 2 weeks to receive our order. Some of the holdup was on my side due, in part, by my forgetting to attach my drivers license. Also they asked for an alternative email, which I don't use much, but that is the one they were continuing to use. Once I figured that out it went smoother.
Hello David,
Thank you for taking the time to leave us a review.
We are working on speeding up the shipping, however, our ship times have increased.
Thank you for supporting SD Bullion!
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
That was my first time buying through SD Bullion. It was a solid web experience, great price, and relatively easy transaction process with updates along the way. It would be nice to have an EFT option but I'll still be back.
Some of the fairest prices amongst most online bullion dealers. Quality is great, would just be better for free shipping on at least expensive or bulk purchases like many other online bullion dealers. If this was implemented, SD Bullion would probably have more of a leg-up on the competition.
I followed instructions so I would not cause any delays or problems. The payment process went fine. The order was delayed some but SD Bullion sent me email indicating some delay which was to be expected due to the huge influx of new orders for precious metals because of US economic indicators. I will use SD Bullion again.
Hello Glenn,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback and would like to thank you for taking the time to leave a review with such kind words! We greatly appreciate you for being a valued SD Bullion customer.
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
This was my first time purchasing precious metals. Since I'm not wealthy, I shopped around and found no one could beat SD's prices. After the purchase, I found they also have great customer service. They kept me informed on the status of my purchase. I will buy more metals from them and have recommended them to friends.
I am fortunate that the box fit into my locked mailbox as it was left without requiring a signature. All past orders required a signature, so i was not expecting this one to be different. Unlike some of the other reviews, my coins came promptly and all were in the box!
Truly the best pricing, and value is everything but please review packaging procedures as I get the feeling my six year old could have packaged my order with more care and competence. Love you guys but precious metals are exactly that. Please ship with care.
SD usually has the best price, and they are reputable, and deliver what they show on their website. Sometimes turnaround time is long, probably because of the mail. I like the fact that they put a bogus business name on their packages to throw off the thieves and goons at USPS.
SD Bullion required me to submit several additional documents after they had received both my online order and my money via wire. Process was confusing and difficult to follow. Product was as promised
Process was easy to follow. Received my order within a couple of weeks, which was the expectation. Seems outdated having to mail a check. Hoping they can improve that process through EFT in the near future.
I am Happy with purchase even though the price dropped. Beautiful Silver Eagles and in a capsule.(20 coins) very discrete packaging. I have already made another order at a lower market price! LOL Highly recommended. Lowest price of the places that I am aware of with reasonable shipping.
Always a great price. The silver looked great. However, the coin storage containers were not in good shape; marked up, one was crushed to the point the bars were difficult to get in it, and there was this old tape wrapped all around it for no reason. I'll just be buying PMs in the future, which I'm always satisfied with at sdbullion.
SD Bullion has the best prices but they need to work on response time on Customer Support. Made my order on a Thursday and on the same day made the wire transfer. It took them two days to confirm that they got the funds even though I've made a same day transfer, which left me feeling uneasy so I reached out to them via chat message which took them two days to reply me back. By that time I had already called them to ask about the status of my order. Got my order the following Thursday, over a week after I've made my order, so not bad.
The only reason I give 4 out of 5 is that I ordered 3 different years, and 3 different grades of silver eagles, but apparently one year was not in stock and they didnt notify me. It was only after I called over a week later did they tell me. But the person on the phone was extremely apologetic and offered to remove the shipping charge. They also sent me a coupon for a discount on my next order, but unfortunately the discount amount was $0.00.
I got exactly what I ordered. 2018 roll of American silver eagles. Well packed and in nice condition. Took a long time to receive order but I did pay with a check. I would definently order from again. Thanks.
I ordered from SD Bullion because I hear them mentioned when I listen to SGT Report. They had a spot price special that I took advantage of but failed to enter the discount code. Unfortunately they couldn't apply the discount after the order went through but they did offer me free shipping on my next order. They also allowed me to change from a wire transfer to check payment after the transaction. All and all a good experience.
SD Bullion has the lowest prices! I prefer SD Bullion over the other precious metals dealers. The mailing takes a little while. If you could offer the electronic checks, in addition to mail in personal checks, that be great!
I purchased a monster box of 50 Royal Canadian Mint 10 oz bars. Payment through SD bullion was very quick and my shipment went out after 2 days. My only complaint is when I received my package the box had been torn and taped back together. After opening the package the black hard plastic lid on the monster box had a 6 inch crack. Most of the bars were fine and in good condition but there were 2-3 bars that had large indentions on the edges and looked like someone had dropped the package hard enough to break the lid and damage a few bars. The package was shipped through UPS and I think SD Bullion is a great company but UPS is to blame for the damage. Only reason I didn't bother with insurance or sending it back is I really wanted my 50 bars to have the serial numbers in order. In the future I'll make smaller purchases to hopefully prevent damage from the shipping company.
I was getting a little worried about the order because the tracking showed that my order was in Detroit longer than it should have been. I paid for a faster delivery service but did not get it. I was satisfied that I received the order finally.
Hello Ralph,
Thank you for taking the time to leave us a review. We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
All parts of this transaction were assisted by a great customer service phone staff. Any issues I had were always handled completely to my satisfaction by this vender.
It is easy for me to recommend them as great place to order from.
FiveStarBill
Items were, as promised from SDBullion. Shipping was a hastle...being home at the precise moment when UPS got to my door. Called them (UPS) twice and got two different stories. Eventually got my delivery. When I told SD Bullion about the UPS hassle, they stepped in and helped me out. Thank you, SDBullion.
So satisfied with SDBullion...I ordered more items.
There should be a way of submitting payments which would guarantee the receipt thereof and still be as convenient, fast, and easy as using a credit card! Why can't customers using a debit card get the same low price as those writing a check? Sending money through Zelle is amazingly easy! That would be a great option!
I ordered 20 Silver Eagles to make sure I received them in a 20 coin tube from the mint as I did the last time I ordered. I was disappointed to find them loose in the box with the tube for them in the box empty.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Hello Alan,
We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.
We appreciate your business with us, and know this is a long time to wait for your order. Our website does have a discloser during the checkout screen, and our CEO also sent out a message to all of our customer base explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.
Please feel free to contact us with any additional feedback or questions that you have.
Sincerely,
SD Bullion Customer Service