Overview
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fantastic customer service
I don't wish to say anything else
Happy to receive my order and it fit as described, and look as pictured. Very pleased.
I have asked to return it twice already, but have had no responses to my emails.
When you have a pool it's great to find the perfect source to find bathing suits
Love the selection and how quickly the suit came.
Also these are cute and mom approved.
The size is just right, and the material is of great quality. It suits me well.
Sizes are clearly marked and the suit so nice
Easy to order, easy to read size guide, quick turn around once ordered and nice bathers
I would order products from this site again, Thanks!
It was good, all problems were resolved and one bathing suit was stunning and decently affordable
The swimsuit ordered is true to pictured item. Suit is good quality.
Order process is easy.
It was just what I expected, it fits well and the fabric seems good and firm.
The suit fits well, the color is vibrant, and the fit is flattering.
Took a long time to ship/receive quality was just ok.
Good quality and good customer service. Appreciated the easy communication.
Easy to order. I got my sizing right and my order arrived at my door within a week.
I picked my style, reviewed my order and submitted with ease.
Easy to shop on the site. Lots of choice of colours.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members