SeaFancy has a rating of 4.2 stars from 3,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I absolutely love this swimsuit! The material is so soft and feels really durable, not flimsy like some cheaper ones I've tried. It fits like a glove and accentuates all the right places. The only small downside is the straps could be a tiny bit more adjustable, but overall, I'm super happy with this purchase. Definitely recommend!
Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.
The only negative thing I would say is that they sent me a request to review their product a couple weeks before I received it, and at that point the tracking was ambiguous, which led me to fear that it had been lost, stolen, or I was being scammed. However I was very happy when the tracking finally updated and a few days later I received my order. So maybe they should have their automated review software hold off until the order has been noted as "delivered".
Date of experience: May 20, 2023
Loved it. Arrived on time, good material, I ordered a medium and I'm 5' about 140 lbs so not thin. I probably could have even gotten away with a small. I was leary because I randomly found out on Facebook but I'm so glad I bought it!
Date of experience: April 23, 2023
Products are nice and seem to have good quality, but I won't be able to wear them. I ordered a Large two piece set and the bottom part fits perfectly, but the top part is way too big. My request for having a size M just for the top part was denied.
Date of experience: April 26, 2023
Their customer service is nonexistent. I submitted a request to refund some items from my order. They sent me a vague message back that didn't actually include any information on how to return the items. They have not responded to the three follow-up emails I have sent.
I followed the instructions to request a return. I was sent a vague email that included no shipping address or return authorization information, along with an offer to keep everything for a 30% discount. When I replied back that I wasn’t interested in the discount and wanted to return the items I have heard and nothing for more than 10 days.
I liked the modest styles that don't look like old lady swim suits. Too bad this company is a total scam. It feels like their plan is just to write out the 30 day return window and not respond to any of my requests. Unfortunately, I found all the bad reviews for this company after I had placed my order. I’m definitely not the only person that cannot get a response from them.
Date of experience: May 28, 2023
So far it's gone smoothly. I won't know the full extent until I get the items and see how they fit.
I like the modest styles that don't look like old lady swim suits.
Date of experience: April 30, 2023
I was unhappy with the swimsuit from SeaFancy, and asked to return it. I was given options for return, including only a partial refund! They did not want to provide me with a return shipping label, so I had to send it back through USPS with tracking. I hope I receive my refund!
See above/ return procedures
I liked the photos of the swimsuits on the site.
Date of experience: March 28, 2024
I loved one of the swimsuits I ordered, but the second one came not completely sewn. As I'm trying to return it, the process is not easy, but via sending an email. This person has taken over a week to reply, and they don't want me to return it. They want me to find someone else to sew it up! When I said no, I want to return it, they won't respond to my email. I was going to order another swimsuit, but that is no longer the case. I will not be buying from this company again.
Date of experience: June 3, 2023
It has been a month since my purchase and I still have not received anything. After reaching out to customer service 2 weeks ago they said one of my items was out of stock so I cancelled that item but still have not received the other. I have reached out since with no reply.
I like that their swim suits actually cover the body.
Date of experience: April 26, 2023
First of all, the items didn't ship for about a month after I placed the order. I had to email and ask when they were going to ship, and then all of a sudden they were able to ship them.
Two of the four suits I bought fit great. But what's weird is I ordered all mediums, but one of the suits is extremely too small. I don't understand how there could be so much variation in a single brand's items. Also, even the two items I liked there was variation even though they are the exact same style of suit! Both work, but it's just so odd how they're different.
But my biggest frustration is that I emailed to request to return and still haven't heard back, and I'm wondering if they will not get back to me within the return window and then deny my return.
My items didn't ship for about a month after I placed the order. I had to email and ask when they were going to ship, and then all of a sudden they were able to ship them.
Then after I got the items, I emailed to request to return and still haven't heard back, and I'm wondering if they will not get back to me within the return window and then deny my return.
I absolutely love the suits!
Date of experience: May 13, 2023
I was nervous about all the negative reviews being a scam or taking too long to ship, but it took about three weeks to ship as they mentioned it would and everything arrived looking nice. At one point my tracking details said the order was canceled and I emailed. They replied, and sent me a new tracking number, and everything went fine from there. I got the suit in a few different colors and I think it runs just a touch large which I sized down in anticipation of. They all fit consistently. I'm normally a US size 8 jeans and small on top. Normally I would order a medium for the bottoms but I went with a small and I think it fits like a medium. Snug without being too tight. Overall happy
My tracking number said canceled. I emailed, received a prompt response with a new tracking number and everything went fine
Unique pieces that are flattering but also fuller coverage. I’m active at the water with my dog so I think it’s versatile.
Date of experience: July 20, 2023
Took 2 weeks to receive my order and when I got it it was a little too small. Wanted a refund but customer service(which can only be contacted by email) wouldn't give me a full refund. I will not order from them again
Not co-operative with returns or exchanges.
Date of experience: July 18, 2023
I ordered this swim dress, it never arrived. After ordering it took a month before I got an email saying it was shipped. The swimsuit never arrived. I contacted the company right away. Instead of getting any help they kept telling me to ask neighbors and check cameras. No matter how many times I told them I had done this they just kept sending the same email over and over telling me to check cameras and ask neighbors. I've never had a company be so unhelpful before. I will never order from them again.
I ordered this swim dress, it never arrived. After ordering it took a month before I got an email saying it was shipped. The swimsuit never arrived. I contacted the company right away. Instead of getting any help they kept telling me to ask neighbors and check cameras. No matter how many times I told them I had done this they just kept sending the same email over and over telling me to check cameras and ask neighbors. I've never had a company be so unhelpful before. I will never order from them again.
Date of experience: August 16, 2023
The website worked well and the items came quickly. I ordered two items in XL. Item one (shorts) fit perfectly, as described in the size chart. The shorts and top of the other item (also ordered in XL) were a size too big. Not sure why the lack of consistency, but I have been trying to return the too-big bathing suit but received a very confusing description of my options and still no return address. Still waiting on an email back.
I am still waiting for return instructions and the clock is ticking. I expressed interest in exchanging for a smaller size because the item I got was significantly larger than the size chart said. SeaFancy described confusing return options (They could send me an address and I would have to pay the shipping, or I could keep the item and they would send me a new item but charge me some mysterious amount of money to keep the item which I did not want in the first place... some confusing stuff) But I asked for the return address 10 days ago and have received no response, sent a follow up a couple of days ago and still nothing.
I love the styles, especially that shorts are an option as bottoms, which is rare in bathing suits.
Date of experience: May 14, 2023
Purchased what i thought was a nice looking swimsuit.when i tried it on,the stitching around the neck and underarms was all bunched up and crooked. I needed it right away so had to keep it.made me very uncomfortable and pissed me off! Wasn't cheap but sure looks like it
Looked like a nice suit and figured it would be because of the price
Date of experience: December 12, 2023
I absolutely LOVE the selection and price, I've never been on a swimsuit site before now where I liked almost every single style of bathing suit!
Shipping took a very long time but I should have read more information on their website first so that I had different expectations, so that's on me. One of the swimsuits fits me poorly and I'm not excited to pay s&h to send it back
Helped to answer my questions both times
Loved all the suits from the ads!
Date of experience: July 10, 2023
Really cute great choices, I'm excited for my order to arrive!
Date of experience: June 15, 2023
It has been almost a month and I have not received my items. I was contacted twice to review the items but don't even have them. I emailed customer service and they said last week that they are tracking my package but I haven't heard any more about it.
I received an email saying they were tracking my package but I still haven’t heard any more about it.
I liked the look of the items.
Date of experience: April 30, 2023
Shipping is way, too expensive and slow, and thus not competitive. When the swim suit arrived and was too short -- both top and skirted bottom -- Customer Service was very helpful. The Customer must pay for the return, so I took the option of a partial refund with no return.
Described above.
Suits depicted on line are stunning.
Date of experience: August 16, 2023
Shipping is way, too expensive and thus not competitive. Ordered a swimsuit but probably won't shop here again.
Date of experience: July 22, 2023
It was good, I love the discount, I wish it arrived a bit faster, however everything about it is amazing, the fit, the soft material, and the wide straps! I want to thank you for providing quality products at reasonable prices!
Curiosity, I needed a new one piece for the pool, I go with friends every Thursday, so I hope your product is lasting!
Date of experience: February 12, 2023
It was good, I love the discount, the website's progress was slow to show my typing and somewhat jumpy! I wish your shipping cost was less, however, overall I am satisfied!
Curiosity, I needed a new one piece for the pool, I go with friends every Thursday, so I hope your product is lasting!
Date of experience: January 18, 2023
I ordered a swimsuit from SeaFancy, and then received an email that my size was out of stock. I told them to cancel the order and I went back and ordered it in another size. It's been months now, and they still have not sent either order. They then said they do not issue refunds! And they're not answering my emails now.
Tip for consumers:
SeaFancy customer service is horrible.
Products used:
Swimsuit
Date of experience: June 16, 2023
I need to return two of the suits I ordered. I'm keeping the third suit and probably going to order another like it.
The suits did take a few weeks to get here, so plan accordingly if ordering for a trip!
Date of experience: August 30, 2023
The bathing suits were really good quality! I wasn't sure what to expect because they were so cheap but I really love them! The only thing is the shipping takes like 3-4 weeks so give yourself some time if you need them by a certain date.
The bathing suites were cute and cheap.
Date of experience: April 26, 2023
Seems good, still have to swim in it 🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻🏊🏻
Date of experience: July 8, 2024
I can only assume the positive reviews for Seafancy are fake. Look at what reviewers on Trustpilot think of Seafancy and then see if it's worth the risk of buying from them.
I made the mistake of doing so. They don't answer emails, then if they do they say you must send items back to US (even though they were shipped from within UK). Then they say the packages must be tracked. Then they delay giving you the address in the US. Then they offer a refund of 25% of the value of the items. They are actually a Chinese business and appear to be set up to scam naive buyers like me! Luckily I understand international trading law and I don't like being crossed so it isn't the end of the matter!
Tip for consumers:
Avoid, avoid, avoid
Date of experience: May 17, 2023
I did not have a good experience with this company. The customer service was prompt in answering my question on where my products were, but it took weeks before arrival.
Aside from having to wait six weeks, I was very happy with one of the suits that fit. I had ordered a total of three suits: one was no longer in stock when I ordered, one fit, and with other one the sizing was a little too small.
The customer service was always very prompt and answering my emails
Advertising, suits looked nice
Date of experience: January 4, 2023
Date of experience: December 10, 2022
I liked about half the things I ordered and needed to return half of them for a full refund. SeaFancy does not make it easy to return things for a full refund and you have to pay 100% of the return shipping cost yourself. They will also argue with you and try to offer you a 30% refund to keep the items you don't like instead of sending them back and getting a full refund.
It would be much better if they sold the tops and bottoms of bikini sets separately so you could order them in different sizes. For one of the bikini sets I ordered, I liked the set but needed a smaller top and they would not send me one so I had to send the entire set back for a refund. Also, I thought it was deceptive that the photos of some of the swim shorts on the website make it look like they have pockets when they do NOT have pockets. It's deceptive.
They tried to offer me a 30% refund to keep the clothes I didn't like and wanted to return for a full refund, and also made me pay 100% of the return shipping to return the items I didn't like. Also, they would not send me a smaller size of a bikini top for a set I wanted to keep. I liked the set and just needed a smaller top. I ended up having to return the entire set. Please sell bikini tops and bottoms separately in different sizes. They also wanted pictures of the bikini bottoms with the hygiene seal still on them (of course I didn't remove the hygiene seal for items I was returning), and wanted me to send my return shipping tracking number. That seemed really shady, like they wouldn't have refunded my money at all if I didn't have proof they received the return.
I liked some of their swimsuit designs.
Date of experience: March 26, 2024
Shopping on this site is easy, but 2 of the suits came in didn't work right. I feel like the suits also run a bit small and I wish they had the option to mix match tops and bottoms. Some 2 pieces I liked the shorts bottoms and a different top.
I sent an email requesting a return label and the reason why however, I have not been contacted by anyone from the site and they only give 30 days from delivery. So hopefully they don't wait to reach out past the 30 days.
The variety
Date of experience: July 17, 2023
Shopping on this site is easy, let's see how the swimsuits are when they arrive
Date of experience: June 22, 2023
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.