SeaFancy

Some trouble with the website and check out the first time around. I gave up, but then got an email prompt from the company, asking me to finish my order and I was able to complete the order the second time around.

Have not received the product I am being asked to review. First it took six weeks to create a shipping label. Then it took a week for that to update - and now it has been in the same place for a week.

Nothing happened.

Easy to order. Received it timely. Too big so I needed to return. I sent an email. They sent a response with choice of 50% refund and keep item or return for refund. I wanted a refund. Had to send another email asking for return address. I got the address and sent items back. Waiting for refund.

So far so good. Waiting on my refund.

I ordered four swimsuits, and was told the shipping time was 7 to 10 days. It took a month to receive my items. I only received three of the four that I ordered, and I had to inquire about the fourth one which I was charged for. I was told that it was out of stock and I would receive a refund. When I contacted customer service, the website said that they will reply within one business day, and it took almost a week and following up to get any response. When I asked about the tracking, the information I was provided was unclear and inaccurate. When I requested a refund and to return the items, I was instead offered a discount. The swimsuits are low quality, and the return process a hassle. I'm still waiting for my refund.

Wait time for a response was way too long and I had to follow up to get any type of reply. It was very clear that the customer service representative didn’t want me to return my order and was not very helpful in explaining the tracking and refund process.

I spent a long time deciding on which swim suit to buy and was excited to receive it. It took a long time to Receive and did t end up fitting me. The return process is unclear, and not convenient. I have yet to send it back because the details that have been communicated to me leave out pertinent information like an address to mail it to! All I'm told is where not to send it. I'm wondering if this is all delaying the return so I miss the window. Very disappointing.

I’ve been having trouble getting my questions answered about a return. It took days to get a first response, and some details were missing, like where to send the return and how to share the requested picture of the sanitization sticker. I have yet to get a response to those questions and it seems like it’s to purposely delay my return past the 30 days!

Terrible experience - it should be disclosed that return process is overseas not internal. Do not recommend. Bathing suits are hard to buy online so poor return experience is making it not want to shop online at all.

Though the delivery took a lot longer than expected, the suits are lovely and true to the photos. I do need to exchange one for a smaller size though, and the return process seems lengthy and confusing

No one responded when I inquired about delivery dates

I loved that the website has discount codes the shopper can use without being hidden. The quality and variety of the bathing suits were surprising and I would have bought more if I could. I also loved that after receiving my purchase I recieved a follow up email asking if I received my purchase. I will definitely buy from here again

I have requested a return for the three items that I purchased and have not received a response. I am out $100 and have three bathing suits that are too short in the torso and cannot be worn. I would not recommend ordering from this company.

I have not received a response in 6 days.

Little difficult to navigate, says I would get a discount to enter a code, and never had the option to enter the code.

Shipping dates and order communication was unclear. I received the suits way later then quoted on the site.

When I received the suits, they are great quality and fit perfect. They are super comfortable. I would buy again in the future.

Nice and gave me minimal information about the shipping. But was also several days before I got a response, which had me worried.

It has been a month since my order and I still haven't received my items. I messaged customer service and they said oh that one isn't in stock anymore but will send the other part of your order. It has been 15 days since then and still no delivary or not acknowledgment of shipment. I messaged them again and no response.

Take forever to reply if they do. Second time I messaged them I got no reply.

Received the swimsuit set. Good quality, reasonable shipping time. Ordered a Small and wish we could have purchased the pieces separately so that different sizes could have been purchased. Purchased a small and needed an XS in the top.

This is as shows. The size was perfect. I'm 5'5" and average at 140. I have gotten a medium in all 3 and they fit perfectly. They aren't cheap feeling at all. They look the same as advertised. Great purchase.

The swimsuit is pretty good quality, but the color is more of a green color and not teal, which was a small bummer. The shipping took longer than it was supposed to, but other than that, it's great. Again, good quality and the swimsuit is really cute!

I've received my item and they look to be in good condition but I was very nervous for over a month and a half until I received my item. I'd contacted customer support as it took over a week to even get a follow up email regarding order status. They then told me it was out of stock and I could request a refund. I looked at the reviews and many said poor quality, used, poor customer service, so I asked for the full refund. After 3 days, I was then notified the order was now in stock and on its way. I didn't want it anymore if it was going to be poor quality but they refused to cancel it because they'd shipped it. So I had to wait another several weeks for the order to finally arrive. It appears to be good quality and support was willing to offer the 15% first order discount which was the only reason I'd ordered anyways but discount wasn't applied, I assumed user error on my part but they're honoring that for the sake of poor communication. Overall, won't order from here again.

Initially very delayed response. Had to reach out twice before hearing back, then still more than the 24 hour response time noted on the website.

I bought the square neck sporty bikini top and high waisted boy shorts. The fit is as described on the website. The pictures are accurate to what I received. The shipping was faster than what was stated, so I was able to wear my order a week early during my summer vacation!

Ok easy- hope I will receive the product soon and it will be as the picture. Check with me after I receive it!
LIked the style in the picture- in reality, the fabric was thinner than it seemed in the picture, and the swimsuit was too big. I cannot be bothered to send it back. Last time I'm buying a swimsuit on line!

The description says that the model is wearing a small, but according to her hip measurements and by the chart she should we wearing an XL. So based on the size the model is wearing and my measurements I got a large, but might order again and try a medium because even a large is a bit big and the top is very loose in the band.

Buying products was OK but when I would check tracking, they never knew where it was or when it would be delivered. And then suddenly it was here. So it would be a better experience with more communication about where the package is and when it will be delivered.

The site has a lot of cute options, but a little internet sleuthing got me to the shops that originally sold these designs. It says they take others forms of payment but they don't or I couldn't get it to work idk. Pretty fast delivery though, but no free returns, and when I went to the return policy it said the suits needed to still have their sanitary sticker on them, which mine didn't even come with so I was out of luck there. I reached out to customer service anyways for a return and they came to a resolution I was satisfied with.

Very responsive, got me results I was satisfied with after asking for a return.

The swimsuits are nice but the return policy make it really difficult for the customer to buy and return items easily. You have to send and email to customer service and wait for a response. And they take a long time to respond. It is very annoying. They need to implement a easier way to return items like other stores do.

The return policy makes it really difficult for the customer to buy and return items easily. You have to send an email to customer service and wait for a response. And they take a long time to respond. It is very annoying. They need to implement an easier way to return items like other stores do, like I'm literally still waiting for a response for weeks. So annoying, I want my money back in a timely manner. Sadly, I probably wont buy again from here.

It was not clear when I ordered this product that it would take over a month to be delivered.

The swimsuit is cute and I need a different size. Seafacy website says I need to email them for instructions on how to request an exchange. I have emailed them 3 times in 7 days and have not received any response whatsoever. Not happy.

Completely unhappy. They have not replied to email sent 7 days ago.