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    SeaFancy

SeaFancy

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Overview

SeaFancy has a rating of 4.2 stars from 3,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    208
  • Shipping
    217
  • Returns
    205
  • Quality
    1415

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
984
Neutral
118
Negative
128
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4,207 reviews

223
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How would you rate SeaFancy?
Top Positive Review

“Amazing Qualitu & Fit”

Lori C.
12/14/24

I absolutely love this swimsuit! The material is so soft and feels really durable, not flimsy like some cheaper ones I've tried. It fits like a glove and accentuates all the right places. The only small downside is the straps could be a tiny bit more adjustable, but overall, I'm super happy with this purchase. Definitely recommend!

Date of experience: 11/27/24
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Top Critical Review

“They don't do returns”

A H.
12/28/24

Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.

Date of experience: 12/18/24
See critical reviews

Reviews (3,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (56) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user amandak1431
Rhode Island
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Considering where the merchandise was shipping from, I consider this par for the course. I thankfully didn't have any troubles with shipping. I also didn't need to contact customer service for any reason.

Date of experience: August 28, 2023

Thumbnail of user pattif148
Canada
1 review
0 helpful votes
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December 7th, 2023
Verified purchase
• Updated review

When I tried to return the bathing suit that didn't fit, it was a complete hassle. I was first asked to take a discount when I said no, I was offered a further discount. When I said I still want to return, I was told I had to pay for shipping which is absolutely fine. However, the product was shipped to me from within Canada but, I was told I would have to return it by registered mail to the United States. The whole process was incredibly suspect and disappointing. I will never order from the seller again.

Already noted above. The customer service reps were polity and very nice however, the process is sketchy.

Reason I chose this business:

Looking for a tankini top that I like.

Service
Quality

Date of experience: November 30, 2023

I would appreciate filters so I can narrow down options
November 5th, 2023
Verified site experience
• Previous review

I would appreciate filters so I can narrow down options. I would also like the opportunity the purchase separates vs. sets.

Reason I chose this business:

Looking for a tankini top that I like.

Date of experience: November 5, 2023

Thumbnail of user jillianw104
Virginia
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

I ordered 3 suites after taking all my measurements and going with a small. The tops in all of them should have fit according to the size charts but the cup size was WAY too large for a small and made them fit awfully. I wanted to return 2 of them as the tops are unwearable but the process is difficult and you have to pay shipping so I am going to attempt to take them in. Unless they separate the tops and bottom I will not purchase here again as the small tops would easily fit a D cup and I am no where near that.

I tried to return 2 suits. This is accomplished by emailing back and forth. Customer service was helpful but they do not offer free returns. I probably wouldn’t have ordered 3 suits had I know that.

Reason I chose this business:

I love the style of bottoms. It’s hard to find bottoms that I am comfortable walking around or lounging in.

Service

Date of experience: July 21, 2023

Thumbnail of user tammym1701
Massachusetts
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Took a long time for the company to respond regarding an item I wanted returned. In the end I would have paid more for shipping than what I paid for the item so I kept the item but will have to donate it

Took a very long time to get a response regarding return options. Was not easy to return something that didn’t fit well.

Service

Date of experience: June 1, 2023

Thumbnail of user charlottee299
Canada
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

The bikini came as described. It fit true to size, however the outer section on the legs was not as loose as the images. But it still looked good on, and was good for swimming. It arrived very promptly.

Reason I chose this business:

Facebook ad, they looked very cute, and seemed to have a good selection.

Date of experience: August 9, 2023

Thumbnail of user kathrynb977
Georgia
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

I was nervous as I am not usually impressed with swimshort sets, but I am OBSESSED with this one. The shorts have built in compression shorts underneath that keep you from chafing and the entire set is incredibly comfortable. It is the perfect material and isn't heavy when you get out of the water and dries as fast as a bikini or one piece swimsuit. Absolutely recommend! It arrived after about 10 days and I couldn't be happier!

Date of experience: August 22, 2023

Thumbnail of user amandab2993
California
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I ordered this swimsuit, hoping to get in time for a vacation which was a reasonable amount of time for this package to arrive. I checked the status and the shipment was unfulfilled for around 2 weeks. I had reach out to customer service a few times regarding the shipment and an approximate delivery date. No answer. The package ended up delivering after my trip, which I'm not saying is an error on Seafancy, but I needed to return the item since it was the wrong size. I've now reach out 3 times in the last week for them to help with the return process with nothing for a response. I am pretty frustrated with the whole process.

I ordered this swimsuit, hoping to get in time for a vacation which was a reasonable amount of time for this package to arrive. I checked the status and the shipment was unfulfilled for around 2 weeks. I had reach out to customer service a few times regarding the shipment and an approximate delivery date. No answer. The package ended up delivering after my trip, which I’m not saying is an error on Seafancy, but I needed to return the item since it was the wrong size for me. I’ve now reached out 3 times in the last week for them to help with the return process with nothing for a response. I am pretty frustrated with the whole process.

Service

Date of experience: July 9, 2023

Thumbnail of user karlah257
Massachusetts
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Love the bathing suit! It's so comfortable! Can't wait to take it on vacation

Quality

Date of experience: July 28, 2024

Thumbnail of user amyh2418
Thailand
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

I ordered according to the size chart and it seems to fit well. I'm usually nervous to buy swimwear without trying it on but I like what I ordered. I wish I knew the shorts I ordered were not swimsuit bottoms but I will still wear them. I was nervous I did not see reviews on individual swimsuits on the website but it worked out.

Reason I chose this business:

Affordable, saw an ad online

Date of experience: August 22, 2023

Thumbnail of user cassandrak123
Indiana
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I purchased items at the end of March and they still haven't arrived at the end of April. Customer service states they were out of stock but then they were sent. I did receive a tracking # but they haven't moved.

Still haven’t received items

Service

Date of experience: April 21, 2023

Thumbnail of user teresas1874
Kentucky
1 review
0 helpful votes
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September 12th, 2023
Verified purchase
• Updated review

I contacted customer service to arrange for a return and this is where I was really frustrated. They offered me 30% refund to keep the swimsuits, then when I said no, they offered me a 50% refund to keep the swimsuits. Also, I had to pay my own postage. I also had to send a photos of the crotch section of both suits to show I had not removed the hygiene pad. I sent off the suits and gave them the tracking number.I have yet to hear from them regarding my refund. I will never order from this company again.

see above

Reason I chose this business:

I liked th look of the suits on Tik Tok.

Service

Date of experience: August 13, 2023

I really need a different sized top from bottom; however...
July 16th, 2023
Verified site experience
• Previous review

I really need a different sized top from bottom; however you don't offer this option so I had to order two different bathing suits in different sizes. However, the discount made the two bathing suits affordable

Date of experience: July 16, 2023

Thumbnail of user nicolen1112
Kentucky
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I have not received my order and have asked for a refund. I have only received a partial refund at this point. I have not received great communication as it takes about 2 weeks for a response to an email to returned.

It takes forever to get an response

Service

Date of experience: April 17, 2023

Thumbnail of user katies1118
Arkansas
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

I received an email saying this was delivered weeks ago, but it was not. When I tried to reach out via email to seafancy, my email was not delivered because the email address that seafancy supplied for customer service cannot receive emails. Don't buy from them, they will take your money and not give you the product.

I received an email saying this was delivered weeks ago, but it was not. When I tried to reach out via email to seafancy, my email was not delivered because the email address that seafancy supplied for customer service cannot receive emails. Don't buy from them, they will take your money and not give you the product.

Reason I chose this business:

I thought the clothes were cute, but you guys suck.

Service

Date of experience: April 25, 2023

Thumbnail of user karih133
Arkansas
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I was very pleased with the quality, and the shipping time. I was skeptical ordering from a FB ad, but went to their website, and felt confident I would get what I ordered. I was very pleased with the delivery, and the fit is just right!

Date of experience: May 26, 2023

Thumbnail of user pcoulter1957
GB
1 review
0 helpful votes
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August 2nd, 2023

I put an order in on 22/6/23 and have heard nothing from them about my order or when I can expect a delivery. I have attempted to email them, but still no answer to my questions. I will have to cancel my order if I don't hear anything soon. If you have the same problem I don't think you will hear from them.

Date of experience: July 3, 2023

Thumbnail of user louisas55
New Jersey
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Everything went great. Customer service was slightly slow but did respond and I did get my items!

Slow but they did respond

Reason I chose this business:

Cute conservative swimwear

Service
Quality

Date of experience: July 18, 2024

Thumbnail of user melissac2574
Missouri
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

My item was out of stock and the company was very hard to get ahold of I had to attempt to message them on social media after they ignored my email for a week. They finally told me after 4 weeks that my item was out of stock. After reading more reviews online I decided to play it safe and take a refund on my items.

They were very hard to get ahold of and I actually ended up getting them to answer on social media when my email went unanswered. I did get a refund for my item in a timely manner so that was nice.

Reason I chose this business:

I thought the social media ads were cute

Service

Date of experience: June 2, 2023

Thumbnail of user jessief111
Colorado
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

I ordered two swimsuits and was immediately given a tracking number, but the link did not update after more than a week. I emailed, but did not receive a response at first, so I emailed again and was told there was something wrong with the tracking info. When I received my suits one was the wrong size and the other was the right size but didn't fit.

Delayed response, but when the did respond they were helpful.

Service

Date of experience: July 27, 2023

Thumbnail of user sarahs3983
Maine
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

For buying a swim suit online for the first time, I was pleased with the fit and quality. I was a little overwhelmed with the quantity of the outfits. So many options to choose from! But I am very pleased with the two I chose.

Reason I chose this business:

This was the only site I found that had the short bottom in various styles. Other websites or companies only had black shorts. SeaFancy had so many cute patterns or styles.

Date of experience: July 22, 2023

Thumbnail of user rosiem189
Canada
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

The item I received was in good condition, and made of a nice fabric. Although, I placed the order for the item pictured above, I received the swimsuit in a slightly different shade, with a different motif. I decided to keep the item, and purchased (hopefully, the correct one) the item I really wanted.

The customer service agents were helpful, and gave me a 30% discount towards my new purchase.

Reason I chose this business:

I liked the items featured in their advertisements (unique patterns and styles)

Service

Date of experience: August 7, 2023

Thumbnail of user kelseys466
Colorado
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

The shopping was easy, the suits look great, however the measurement chart was not accurate when it came to real life measurements. The suit I got according to the chart was way way to big. Hard to trust the chart and try to buy another suit.

Got back to me right away. Gave me clear instructions for the return.

Reason I chose this business:

I liked the style of suit.

Service

Date of experience: November 6, 2023

Thumbnail of user beckyb580
Washington
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

There was minimal communication. I was disappointed in the lack of tummy control the tummy control suit had, and the hat color and wrinkled state was disappointing. I probably will never wear the hat.

Reason I chose this business:

Pictures and testimonials

Date of experience: July 31, 2023

Thumbnail of user martam161
Maryland
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Loved the products but as I ordered a few different sizes and styles to try on and have been having a hard organizing the returns with costumer service, not to mention you have to pay for all shipping for return and exchanged items.

I really like the products but I've been having a hard time hearing back from costumer service regarding some returns I'm trying to make.

Reason I chose this business:

Loved the fashion

Service

Date of experience: May 15, 2023

Thumbnail of user danielled1152
Canada
2 reviews
0 helpful votes
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August 4th, 2024
Verified purchase

The panty line left adhesive in the bottoms that did not wash out after three tries.

Reason I chose this business:

Like the stules

Quality

Date of experience: July 25, 2024

Thumbnail of user frustratingreturnp
California
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

I bought this in 2 sizes, and wanted to return one. There were multiple emails back and forth where I had to request information on how and where to return, send photos of the item, re-request information on where to return, and insist that I wanted a full refund. When I got this, I returned it and requested confirmation of receipt. I got confirmation of delivery from USPS, but nothing from SeaFancy. So I followed up showing proof that USPS delivered it. SeaFancy responded saying they check, and in fact, the package was there all along. They said they had to check the item and send a request for refund to their financing department (which may take 30 days). I'm still waiting on this. The whole process - so far - has taken over one month

I bought this in 2 sizes, and wanted to return one. There were multiple emails back and forth where I had to request information on how and where to return, send photos of the item, re-request information on where to return, and insist that I wanted a full refund. When I got this, I returned it and requested confirmation of receipt. I got confirmation of delivery from USPS, but nothing from SeaFancy. So I followed up showing proof that USPS delivered it. SeaFancy responded saying they check, and in fact, the package was there all along. They said they had to check the item and send a request for refund to their financing department (which may take 30 days). I'm still waiting on this. The whole process - so far - has taken over one month

Reason I chose this business:

Cute swimsuits. I DO like the one I purchased.

Service

Date of experience: August 11, 2023

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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