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    SeaFancy

SeaFancy

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Overview

SeaFancy has a rating of 4.2 stars from 3,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    208
  • Shipping
    217
  • Returns
    205
  • Quality
    1415

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
984
Neutral
118
Negative
128
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4,207 reviews

223
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How would you rate SeaFancy?
Top Positive Review

“Amazing Qualitu & Fit”

Lori C.
12/14/24

I absolutely love this swimsuit! The material is so soft and feels really durable, not flimsy like some cheaper ones I've tried. It fits like a glove and accentuates all the right places. The only small downside is the straps could be a tiny bit more adjustable, but overall, I'm super happy with this purchase. Definitely recommend!

Date of experience: 11/27/24
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Top Critical Review

“They don't do returns”

A H.
12/28/24

Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.

Date of experience: 12/18/24
See critical reviews

Reviews (3,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (56) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user chandar7
Mississippi
3 reviews
0 helpful votes
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May 24th, 2023
Verified purchase

I was happy with the products received, but it took about a month for me to receive my order, and I had to contact the company. However, customer service was helpful. I would give SeaFancy another chance and order again.

Reason I chose this business:

The swimsuits are the styles I had been looking for and haven’t been able to find with other companies.

Service

Date of experience: May 24, 2023

Thumbnail of user belindal163
Arizona
1 review
2 helpful votes
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December 6th, 2023
Verified purchase

Many plus-size clothing items are simply regular swimsuits in larger sizes,but Seafancy specifically designs swimwear for girls like me.They also provide a dedicated size chart, and I am pleased eo have well-fitting clothes.This design is the same as standard-sized clothing,and it fits well when worn.

Service
Value
Shipping
Returns
Quality

Date of experience: December 6, 2023

Thumbnail of user renees953
California
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

I had to cancel my order because they were not shipping out to me within a few weeks. The timeline for purchasing and receiving swimwear for a trip I had been planning for in advance became unrealistic.

The company was apologetic and has worked with me to begin the reimbursement process.

Service

Date of experience: August 24, 2023

Thumbnail of user kristab273
Canada
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I LOVE this swimsuit! The quality is fabulous, true to size, and super cute!

Quality

Date of experience: July 27, 2024

Thumbnail of user ellenr494
Alabama
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

This was my second time ordering and once again I'm very satisfied!

Quality

Date of experience: July 27, 2024

Thumbnail of user noybn1
Virginia
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Customer service takes DAYS to respond and the shipping took forever. I now need to return it and the only way to do so is ONCE AGAIN contact customer service to request a return ticket. My emails keep getting sent back. I've emailed again. Still waiting. I will NEVER buy from this company again and will make sure to warn others against it.

See above.

Reason I chose this business:

No good reason. Regret the decision.

Service

Date of experience: July 18, 2023

Thumbnail of user sarahw2247
Massachusetts
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

I ordered 2 swimsuits from SeaFancy in the beginning of July. I just received them last week. (2nd week of August) If you need your bathing suits in a timely fashion, do not order from this place. They charged my credit card immediately. They said that they would send an email notification within 3 days of placing the order. I did not receive a shipping email until well over 3 weeks later. When I reached out to Customer Service, I did not receive a response until 3 days later. I would save your money and order elsewhere.

SeaFancy Customer Service took several days to respond to my email inquiring about my delayed order.

Reason I chose this business:

Facebook ad.

Service

Date of experience: August 14, 2023

Thumbnail of user ryleeh10
Minnesota
1 review
1 helpful vote
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November 28th, 2023
Verified purchase

My experience with SeaFancy was quite satisfactory. I needed to exchange some items that were to big and the only issue I found was that it felt like I was being pressured into choosing an option that would be more beneficial and less time consuming for the business. However, I got what I needed and the contact I went to with all my concerns helped through until the very end.

I was repeatedly told there was another option that would be easier for the company and was asked again and again if I was sure I wanted to make my decision which was a bit annoying.

Service
Quality

Date of experience: November 28, 2023

Thumbnail of user katieh692
California
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

I ordered a few different options because their website says they offer refunds/returns. They DO NOT! Their communication is an absolute joke. I heard from them 2 weeks after requesting and exchange for a new size and a refund for a swim suit that was not what I ordered. They literally send one message a night so there's no actual discussion and their policy is to offer a 30% refund once they receive the item but they're super cagey about where to send the item. Exchanges are not possible so you have to just order another item in the right size. DO NOT ORDER FROM HERE.

Abysmal (see above).

Date of experience: April 29, 2023

Thumbnail of user wendyh1037
North Carolina
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

I ordered two bathing suits in one order. When the package arrived, there was just one bathing suit in there. No note, nothing that said they're going to ship the tankini separately, nothing. It's like they forgot to pack the other bathing suit. I contacted customer service, it took them quite a few days to respond, but they told me the tankini was sold out, it's why it didn't ship. Why then, did the website allow me to purchase something if it was sold out? I never got an answer for that, but I did receive a refund for the tankini I never received, so I'll give them a star for that.

Not great. It took quite a few days to get a response, and when I did, they didn’t really answer the questions I had about why they let my purchase go through on a sold out item and then not give me any information on why my bathing suit didn’t show up. According to the website, the suits were both in stock.

Reason I chose this business:

Because it was a Facebook ad and most the the reviews were solid.

Service

Date of experience: August 4, 2023

Thumbnail of user michellew2735
GB
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

These took so long to arrive I thought I had been scammed. However when they did arrive they were perfect. Just bear in mind that at least 3 weeks is good to give to ensure they arrive in time for a holiday!

Reason I chose this business:

Unusual and different designs which catered for covering the tummy!

Date of experience: September 24, 2023

Thumbnail of user diannas191
GB
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I have been having issues finding a suit that doesn't wear like a thong. This bathing suit is finally a full butt coverage suit. I also have super small bust and this top really makes me feel more confident. Love the color love the style. Most importantly the entire suit is SUPER COMFORTABLE

Service
Value
Shipping
Returns
Quality

Date of experience: December 1, 2023

Thumbnail of user kelseys441
Georgia
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I never leave reviews, but I've had such a bad experience with this company that I felt I had to warn other potential customers. I ordered this product and it was not the fit or quality I was anticipating, so I started a refund. I was told that I could get a full refund if I shipped the item back. Once I had the item shipped back (paying out of pocket for the return) the customer support team completely ghosted me. It has been over 3 weeks now since the item was successfully delivered and I have sent 4 emails and have not heard a word back nor have I received any reimbursement. If you think you may have to return an item, DO NOT buy from this company.

I ordered this product and it was not the fit or quality I was anticipating, so I started a refund. I was told that I could get a full refund if I shipped the item back. Once I had the item shipped back (paying out of pocket for the return) the customer support team completely ghosted me. It has been over 3 weeks now since the item was successfully delivered and I have sent 4 emails and have not heard a word back nor have I received any reimbursement. If you think you may have to return an item, DO NOT buy from this company.

Service

Date of experience: May 30, 2023

Thumbnail of user traceyh479
Missouri
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

I have no issue with quality of the product. I am disappointed with Seafancy', customer service. I have requested to return my order 6 times and company still has not provided a return shipping address. I will not shop Seafancy again and would not recommend it to a friend simply because it seems impossible to return items.

I have no issue with quality of the product. I am disappointed with Seafancy', customer service. I have requested to return my order 6 times and company still has not provided a return shipping address. I will not shop Seafancy again and would not recommend it to a friend simply because it seems impossible to return items.

Service

Date of experience: May 13, 2023

Thumbnail of user lizl310
Rhode Island
1 review
0 helpful votes
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April 24th, 2023

Would give this company a 0 if I could.
After multiple emails and dms through Facebook they finally sent me the return shipping address. Before they sent it they wasted days sending me offers for credits instead of returning it. When they finally sent me the return address I was out of state and could not return it immediately. They indicated that: "We currently are unable to offer a free returns service, so return shipping must be made at your own cost. Remember to give us a tracking number within 7 days after you receive the return address we provided. Otherwise, we are afraid that we will not accept returns and no refunds." So now I risk wasting shipping fees AND the cost of these items if they choose to not accept my items because I couldn't send it back within 7days of them finally sending me a return address. This is certainly a big SCAM.

Tip for consumers:
Don’t use it

Products used:
Nin

Service
Value
Shipping
Returns
Quality

Date of experience: March 25, 2023

Thumbnail of user ajj109
Georgia
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

After i ordered I was low key worried I got ripped off. The shipping information wouldnt tell me it was shipped and I couldnt track it at all and when I contacted customer service they werent a lot of help just mostly said to wait for tracking to update. It never did and showed up in my mailbox within like 2 weeks or so. Happy with the product at least but I wish theyd be better with their shipping information

Werent very helpful about tracking and couldnt explain why I wasnt getting updates about it.

Reason I chose this business:

I wanted a plus sized swimsuit and where I didn't need to buy individual pieces at a decent price.

Service

Date of experience: September 9, 2023

Thumbnail of user jackl1079
New Zealand
1 review
0 helpful votes
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November 4th, 2023

Do not buy of this site, l was redirected to the USA site and charged double after conversion and after about 30 emails l am still getting the run around. Sure this is a scam as l see my moey went to an account in France. Discraceful

Date of experience: October 5, 2023

Thumbnail of user gabriellef81
Alabama
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I love the designs of the suits it was hard to pick one. Hopefully I will be able to get more

Quality

Date of experience: July 25, 2024

Thumbnail of user taylors939
Pennsylvania
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Hesitated ordering it but I love the bathing suit! True to size and fast shipping!

Reason I chose this business:

My cousin ordered several bathing suit and I loved hers.

Quality

Date of experience: July 26, 2024

Thumbnail of user leslieb1093
Washington
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

SeaFancy gave me good customer service and feedback. They noticed that I had accidentally put two orders in for the same garment, and they let me know that they had deleted one of those orders. I thought this was extremely helpful!

Reason I chose this business:

I liked the styles of swimsuits they have, photos of which I encountered on the web.

Date of experience: July 29, 2023

Thumbnail of user kathleenh1694
Wisconsin
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

It has been almost a month since I placed an order. I've not received anything other than an email asking if my package arrived and asking that I contact the company if it has not. The email to click in order to make that contact is not valid. Now awaiting response from email sent to address on webpage.

So far two emails (using the address SeaFancy provided) have bounced back as invalid. Waiting to see if I get a response from another address.

Reason I chose this business:

Had the cut/color of a suit I was looking for.

Date of experience: April 7, 2023

Thumbnail of user kellyd1789
New Jersey
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Fabric is good quality but the stiching work seems very rushed and no set to a standard size. The waistband elastics were extremely tight on 2 of the 3 I received of the same size.
And one of the tops the support band was sewn in twisted.

Reason I chose this business:

Saw an add and loved the style as I’m uncomfortable in most styles of swimsuits.

Quality

Date of experience: February 9, 2024

Thumbnail of user lisam6117
Ohio
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

The 2 suits I got are super cute. Material looks like it will hold up well to sun and chlorine. Shipping was a bit slow but overall experience was good.

Reason I chose this business:

I kept getting their ads online.

Quality

Date of experience: March 31, 2024

Thumbnail of user rhondag476
Kansas
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

These shorts are not described accurately on the website. The description states the shorts are made of nylon/spandex and the lining is polyester. I purchased them to go with a swimsuit top I already had and was counting on that lining so I could wear them in the water.

Date of experience: July 20, 2023

Thumbnail of user vanessaw429
New York
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

I received the items I ordered. They were totally fine, but not flattering on me. I initiated a return via email, which is the only way to contact Seafancy customer service. They took several days to get back to me and gave me the option to return the items or to get a partial refund. I wrote asking where to return them to (as it's not the return address on the package, per their customer service email) and received no response. I sent a second email asking for a partial refund and also received no response. I am planning to contact my credit card company to see what can be done about this situation.

I received the items I ordered. They were totally fine, but not flattering on me. I initiated a return via email, which is the only way to contact Seafancy customer service. They took several days to get back to me and gave me the option to return the items or to get a partial refund. I wrote asking where to return them to (as it's not the return address on the package, per their customer service email) and received no response. I sent a second email asking for a partial refund and also received no response. I am planning to contact my credit card company to see what can be done about this situation.

Service

Date of experience: February 20, 2023

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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