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    SeaFancy

SeaFancy

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Overview

SeaFancy has a rating of 4.2 stars from 3,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    208
  • Shipping
    217
  • Returns
    205
  • Quality
    1412

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
981
Neutral
118
Negative
128
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4,205 reviews

223
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How would you rate SeaFancy?
Top Positive Review

“Amazing Qualitu & Fit”

Lori C.
12/14/24

I absolutely love this swimsuit! The material is so soft and feels really durable, not flimsy like some cheaper ones I've tried. It fits like a glove and accentuates all the right places. The only small downside is the straps could be a tiny bit more adjustable, but overall, I'm super happy with this purchase. Definitely recommend!

Date of experience: 11/27/24
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Top Critical Review

“They don't do returns”

A H.
12/28/24

Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.

Date of experience: 12/18/24
See critical reviews

Reviews (3,704)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (56) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user saraha2172
North Carolina
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

This was their initial response: "To compensate for the inconvenience caused, we would like to offer you a 30% refund of the purchase price for the affected item and a coupon for your next order." They also recommended I take the swimsuit to a tailor to get it fixed. I told them I didn't want the swimsuit at all anymore because of the rip and because it didn't fit well and I said I want a 100% refund. Then they replied that they would just send me a replacement and I refused because I don't want this suit anymore. Then they asked if they could send me a different swimsuit as a replacement. I said no, give me a full refund. Finally they agreed to give me a refund if I sent them a picture of the suit cut up into pieces or with a certificate that I'd donated it somewhere. So I did that and they said they're processing my refund which can take up to 15 days. This website seems like a total scam, they don't have any official policy on returns and they don't have anything set up to ship swimsuits back to them for free that you don't like. Avoid this company at all costs.

This was their initial response: "To compensate for the inconvenience caused, we would like to offer you a 30% refund of the purchase price for the affected item and a coupon for your next order." They also recommended I take the swimsuit to a tailor to get it fixed. I told them I didn't want the swimsuit at all anymore because of the rip and because it didn't fit well and I said I want a 100% refund. Then they replied that they would just send me a replacement and I refused because I don't want this suit anymore. Then they asked if they could send me a different swimsuit as a replacement. I said no, give me a full refund. Finally they agreed to give me a refund if I sent them a picture of the suit cut up into pieces or with a certificate that I'd donated it somewhere. So I did that and they said they're processing my refund which can take up to 15 days. This website seems like a total scam, they don't have any official policy on returns and they don't have anything set up to ship swimsuits back to them for free that you don't like. Avoid this company at all costs.

Reason I chose this business:

I saw ads on Facebook but I wish I had avoided it completely.

Service

Date of experience: September 19, 2023

Thumbnail of user tracyl809
Australia
1 review
1 helpful vote
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November 6th, 2022
Verified purchase
• Updated review

After my first order was destroyed by my dogs I ordered again. I hope SeaFancy changes their order form to allow customers to put in special delivery instructions. I had to type mine into one of the address lines. This time the order was delivered safely, but sizing remains a problem. This time I ordered an XL (I am an Australian 14), but the ruched panel is quite baggy over the tummy. The fit over the rest of the body is ok, a little loose, but fine for boogie boarding in the surf. Last year I ordered a different style in an L and it was too small.

The company was not prepared to accept any responsibility for the first order being destroyed, which is fair enough, and I think they contacted the courier company because the courier got it right on the second delivery.

Reason I chose this business:

I wanted to replace the suit that was destroyed due to an unsafe delivery and I like the styles which are not available in the shops.

Service

Date of experience: November 6, 2022

Easy to use, no room for special delivery instructions
November 20th, 2022
Verified purchase
• Previous review

There's a huge variety on offer although it would be nice if styles came in multiple colours e.g. the boyleg swimsuit would be really gorgeous in checks or florals as well. The size guide is not terribly helpful. More work needs to be done here to standardise around Western body types so that customers outside of Asia can have a more reliable shopping experience. So far I have ordered L (way too small) and XXL (way too big).

The website doesn't offer a space for special delivery instructions so my dogs destroyed the second swimsuit

There wasn't much they could do about my swimsuit being destroyed, but they didn't offer to take it up with the courier. I had to ask them who the courier was and follow up myself

Reason I chose this business:

I chose SeaFancy again because of the variety they offer and because the styles are not available in stores.

Service

Date of experience: October 21, 2022

I want to leave specific delivery instructions because...
November 11th, 2022
Verified site experience
• Previous review

I want to leave specific delivery instructions because my last order was destroyed by my dogs, but there is no option for leaving special instructions

Reason I chose this business:

I want to replace the suit that was destroyed due to an unsafe delivery.

Date of experience: October 12, 2022

Site was a little slow loading
September 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I ordered a swimsuit last year and the quality is pretty good, but large is waaay too small. I have ordered XXL this time

Date of experience: September 26, 2022

Thumbnail of user jessicaw2092
Illinois
1 review
1 helpful vote
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May 15th, 2023
Verified purchase

I was very excited for this suit and waited over a month for it to arrive and it never did. When I emailed the support address, it came back as invalid. This stinks of fraud.

It did not come through. Faulty email

Service

Date of experience: April 15, 2023

Thumbnail of user karleenk7
California
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

I ordered a couple of swimsuits to be sure I got the right size. They took a couple weeks to arrive. I loved the suit and sent the others back with no problem. I recommend!

Service
Quality

Date of experience: February 7, 2024

Thumbnail of user kalistaw3
Ohio
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

The customer service was very easy to work with. I was able to communicate with them easily and get a reply quickly. They were very kind and understanding when I didn't feel the product fit me personally and came up with a compromise. Overall it was a great experience.

Date of experience: June 5, 2022

Thumbnail of user dennisc912
Ohio
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Made a size mistake when ordering and it was taken care of quickly by this seller and the right size was ordered and received and my wife was very happy with it. Would definitely purchase another item from this company

See above

Service

Date of experience: June 16, 2022

Thumbnail of user deanl310
Canada
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

The one pair of black shorts is comfortable and one pair fits weird and flares out at the bottom. The suite is comfortable but not super happy with the pattern on me.

Reason I chose this business:

Wanted to try a different type of swim wear

Quality

Date of experience: February 15, 2024

Thumbnail of user laurap1651
GB
1 review
0 helpful votes
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August 3rd, 2022

Found a really stylish tankini at a very reasonable sale price. Had to wait quite a while for it to arrive but did receive a prompt and reassuring response when I emailed to chase it up.
Tankini bottom half was great, really good fit, shape and fabric. Sadly, I am not the right shape for the top half which is a shame as I liked the style.

Date of experience: July 4, 2022

Thumbnail of user lizn122
Pennsylvania
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

After a week and a half of no shipping confirmation, I reached out to inquire and was told it was out of stock (but it was being restocked currently). That was not indicated when I bought it so inventory control isn't great. NBD I did not need it right away but I asked if my order will be fulfilled once restocked and then I was met with a shipping confirmation TWICE over the next week. Flash forward another two weeks and I finally have it.

IN CONCLUSION: Communication isn't great and shipping isn't either, but the product is solid.

Not readily available and not helpful.

Service

Date of experience: May 2, 2023

Thumbnail of user faitht91
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Absolutely love these! Read mixed reviews on FB that had me nervous on receiving the order but I love the fit and received them quicker than I thought!

Reason I chose this business:

Love the coverage especially for chasing around my kids and not worried about anything falling out

Date of experience: May 2, 2023

Thumbnail of user abhag4
Canada
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I had requested the 15% discount as the code was not entered on original purchase. I was told it can be discounted after i received delivery. Still waiting.

Date of experience: May 4, 2023

Thumbnail of user lucya207
Washington
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

The material is not so good. You can see my skin color through the material from the back. In the front doesn't have any tummy control. I was expecting more for the price. The design looks good.

Reason I chose this business:

I choose SeaFancy because I liked the designs. They looked beautiful.

Date of experience: July 7, 2023

Thumbnail of user angelak1420
Indiana
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

Waited over a month for the items to arrive and can only wear one of the tops and a pair of the bottoms. I would return everything but I already know how that is going to go.

Reason I chose this business:

I was running out of options finding a suit late in the season.

Date of experience: August 11, 2023

Thumbnail of user ellam27
Canada
1 review
0 helpful votes
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January 20th, 2024
Verified purchase

I had to exchange (size down) on my first order and had to pay $30 more. Now that I know my size in their bathing suits, my second orders didn't cost me more and I got one item on sale too.

Reason I chose this business:

Love the styles

Quality

Date of experience: January 20, 2024

Thumbnail of user amandaj1310
New York
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Ordering was easy, happy with the price, delivered quickly, but customer satisfaction only at 90% because I can't buy separate sizes for tops and bottoms, so what I do buy I have to have altered.

Date of experience: August 3, 2023

Thumbnail of user catherinet616
Illinois
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Very easy to use! It is beautiful and comfortable! I have never felt more confident in a swim suit! I absolutely love the spandex to provide more coverage.

Date of experience: April 1, 2023

Thumbnail of user parriss4
Arizona
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

The sizing was off even though I followed the sizing guide. The material was cheap and the threads started snapping immediately. I like the concept of the style but it wasn't executed well.

Quality

Date of experience: March 25, 2024

Thumbnail of user rebekahp65
Canada
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Great selection.
Love full coverage bottoms and reviews are helpful. The top is way too big for my 36C cups breasts. I ordered medium. I am 5.4 150 lbs and I ordered medium. Bottoms fit perfect but top I had to sew at the sides and ahorten the straps (by sewing). Would have been better design with an adjustable strap system.

Reason I chose this business:

Full coverage bottoms and great prices and selection and great website- well organized.

Date of experience: July 8, 2022

Thumbnail of user shakaylaw1
Utah
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Umm, I would've called this color blue, but they said it was green- so I felt a little mislead. They should've been more specific in the shade bc I thought I was getting green

Reason I chose this business:

Style of swimwear

Service

Date of experience: April 24, 2023

Thumbnail of user mirandae54
Pennsylvania
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Website is like a normal website but right of the bat, it'll show you the categories and the type of swimsuits they offer. Love that bc I want go straight to where I want.

Reason I chose this business:

Was desperately looking for a swimsuit I would feel comfortable in.

Date of experience: July 30, 2023

Thumbnail of user abbeyp26
Ohio
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

It took a pretty long time for the items to come, but they look so cute and they are definitely what I was looking for! The items run to size, maybe a little small.

Date of experience: September 5, 2023

Thumbnail of user kimberleeg22
Utah
2 reviews
0 helpful votes
  • Send Message
June 23rd, 2023
Verified purchase

Shipping took a long time and when I emailed about my package maybe being lost they took a while to resound. I did receive the package in that time thank goodness.

It was okay. Would have liked a faster response.

Reason I chose this business:

Cute swimsuits

Service

Date of experience: May 24, 2023

Thumbnail of user allysonh62
Canada
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

I received an email asking if I had received my package, but it had only just arrived in our country. Not a big deal, I just kept checking the tracking info.

Reason I chose this business:

I like full bottom coverage and shorts sounded like a good idea. Pattern was cute too.

Date of experience: April 18, 2023

Thumbnail of user kaitlync108
Arkansas
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I ordered these a few weeks ago and haven't received them. I keep getting emails asking me to rate them which makes me think I should have had them by now.

No response. Maybe the wrong email? I couldn’t find where to contact I sent and email to service.

Reason I chose this business:

I thought the suits would be ideal for kayaking. Hopefully find out if they if they arrive

Service

Date of experience: April 28, 2023

Thumbnail of user hallem13
Ohio
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

I was surprised it took awhile for my order to arrive. I didn't want to send the green striped suit back because I thought it would take too long to exchange.

Reason I chose this business:

I wanted shorts in my suit.

Date of experience: July 6, 2023

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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