SeaFancy

I received a delivery notice but never received the swim suits. The tracking number never show it as shipping. It just shows a label was created. I would still love to get the swim suits.

I have just reached out to them so I can not rate them yet

Received bathing suit was not happy with it so been trying to return it. Slow response time when you send messages to get instructions on how to return. Then had to pay shipping to return

Terrible

Initially, I had an issue with the sizing on the Beautiful jungle floral tankini swimming suit that I ordered so I reached out to customer service. Amy, the customer service representative, was incredibly thorough, informative and helpful, even friendly! I could almost feel her smile in her words. I would happily purchase from this company again and am very pleased with the timing it arrived and as well as the product in which it arrived and the product received
Happy customer!

Initially, I had an issue with the sizing on the Beautiful jungle floral tankini swimming suit that I ordered so I reached out to customer service. Amy, the customer service representative, was incredibly thorough, informative and helpful, even friendly! I could almost feel her smile in her words. I would happily purchase from this company again and am very pleased with the timing it arrived and as well as the product in which it arrived and the product received

I really liked this suit. I am 72 and had a hip replacement so I was looking for a suit to hide the scar and still look nice z. This was a great suit.

I asked to return an item and was given the option to pay shipping for the return or keep the item and get 1/2 refund. It's not an ideal return process and I will not be ordering again.

I asked to return an item and was given the option to pay shipping or keep the item and get 1/2 refund. It’s not an ideal return process and I will not be ordering from you again.

They sent me the wrong size and when I emailed to ask them to return it for the correct size they told me that I would have to pay to ship the wrong size back to them. For a mistake THEY made not me. They told be that they would give me a $15 refund instead.

They sent me the wrong size and when I emailed to ask them to return it for the correct size they told me that I would have to pay to ship the wrong size back to them. For a mistake THEY made not me. They told be that they would give me a $15 refund instead.

I like all of the options. I ended up ordering a medium and large because of the bikinis being sold as a set. I am going to keep them both because of one size for the top and one size for the bottoms.

If you need to send something back, expect at least 2 weeks to get a response. I'm still waiting (just over 2 weeks) to get an address to send it back.

Hard to get any response just to send something back.

I never received the swimsuit. Then after several weeks I had to outreach to find out what the problem was and was told the swimsuit was unavailable and would get a refund in a few days.

I never received the swimsuit. Then after several weeks I had to outreach to find out what the problem was and was told the swimsuit was unavailable and would get a refund in a few days.

I enjoyed shopping SeaFancy and think they have great options. I felt the sizing chart was off and I should have ordered a smaller size than what was suggested. That is my only complaint!

I appreciated how quickly I received responses and return information.

2nd order. Received timely and quality good. Was disappointed that price didn't reflect Canadian dollar so when completed purchase the dollar value was adjusted and higher than anticipated. I was on the. CA website

I can wear this bikini set all day without any discomfort. The underwire top and high waist bottoms stay in place, allowing me to enjoy water activities with ease.

Irish buyers beware- I have yet to receive swimsuits but bought items on July 11th and have yet to receive them on July 28th. Service team telling it takes 7-15 business days (or 9-21 actual days) to deliver to Ireland. Really disappointed as I had expected to wear them this summer. Holidays over next week so not looking likely.

Products appear to be well made. I ordered swimsuits for an upcoming vacation. They took so long to ship that I didn't receive them until I was back from vacation! The one suit I tried on was too big and didn't fit. So, I decided to return them all. I emailed asking how to return the swimsuits. When I got a reply, I was asked to consider keeping the products for a discount price. Because I declined, I was told to send in photos of the crotch covers in each of the suits (as if that proves anything) and after they approve the photos I would receive further information to return the merchandise. After they approved the photos I got another email asking me to reconsider keeping the products for a larger discount. When I declined again, I was sent an address to return the products and was directed to email them back with tracking number or forfeit my return!
This is the most intricate return procedure I have ever had to go through and I feel that it is purposefully set up that way to discourage people from returning merchandise!
I will never purchase from Seafancy again! Ultimately, I need to do a better job of reading return policies for companies that I am not familiar with.

Too complex!!

Sizing charts were helpful! All the suits I ordered were true to size.

I purchased 3 suits, and one just wasn't going to work out. (the other 2 are great). When I went to try and return it, I realize I have to submit a while request to customer service just to get the form and then pay my own shipping. Not impressed.

Very good. However, my first time buying was kinda a pain to return when it was not fitting. Too small and they offered a discount to just keep. But too small and so what the point. I hadn't saved the original packaging and they insisted to send back in it and I would have to pay shipping back. Not love that.

Good quality suit. Looked just like the photo and fits true to size. Shipping took a little longer than I'd expected, but overall very happy with my purchase.

I bought bathers from you, they were to short in the body. Was going to return them & you offered me a partial refund of $15 (which I thought was US$ as I bought my bathers in US$) I found someone to alter them for $15 as I thought that was what I was getting refunded only to find out I only got $6.95. I ended up being more out of pocket. In really disappointed with this matter & I'm going to take it up with PayPal.

Misleading

Great shopping experience. It took longer than expected to ship (not companies issue), but the company was great at responding and fallowing up to make sure it was delivered.

Easy to order and work with. Package did not track for some reason and I wasn't sure if it got lost because it did take a little while. Received it eventually and really love it

Overall, these just weren't fitting well. Lots of places too loose and too small in others. Don't like the bands or the pads of the swim tops. They are strange looking and not well made.

I haven't recieved my order or confirmation of shipping. Haven't been able to get a hold of anyone either to correct it. I keep getting emails bouncing back.

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