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    SeaFancy

SeaFancy

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Overview

SeaFancy has a rating of 4.2 stars from 3,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    199
  • Shipping
    207
  • Returns
    196
  • Quality
    1398

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 79.8%
Positive
984
Neutral
119
Negative
130
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4,194 reviews

212
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How would you rate SeaFancy?
Top Positive Review

“Great”

Alaia K.
11/20/24

I'm really pleased with this purchase, The material is top-notch and feels like it'll last for multiple seasons, When I needed to exchange for a different size, customer service made it so easy and smooth. Great experience all around!

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“Meh”

Katherine M.
9/1/24

I received my items over a month after I ordered them. The swim shorts fit but the draw string frayed immediately after wash. The swim dress barely fit even though it was described as "bust friendly" and the cups showed through quite starkly. Item was said to be a halter, it was not. Bottoms were too big. I might have known that if there were reviews on items.

Date of experience: 8/22/24
See critical reviews

Reviews (3,691)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (55) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user debbiec1257
Oklahoma
1 review
1 helpful vote
  • Send Message
September 2nd, 2023
Verified purchase

I've been battling with over a month with trying to exchange or reordering a smaller size. The response time is slow to no reply.

Response time is so slow to none.

Reason I chose this business:

Cute and affordable

Service

Date of experience: August 3, 2023

Thumbnail of user robinap3
Texas
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase

It looked pretty and a one piece that I was looking for but turned out to be a 2 piece and larger in size!

I will have a better evaluation once I return and get my money back

Reason I chose this business:

I liked the picture

Service

Date of experience: August 5, 2023

Thumbnail of user allisond261
Utah
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

I really liked the swimsuits I ordered. Website was easy to navigate and place an order. It took a couple weeks to get it but that wasn't terrible.

I need to exchange my items for different sizes and I emailed them about a week ago a couple days after I received my order. I still haven't heard back from them so i just had to email again. I'm afraid I'll miss the return timeframe because they haven't gotten back to me.

Reason I chose this business:

I like the prices and the selection

Service

Date of experience: June 4, 2022

Thumbnail of user priscillao87
Hawaii
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

It was easy to order, but it was a little stressful seeing all the comments about how long it took to get. I ended up getting my order in two weeks.

Reason I chose this business:

I liked the coverage the pictures showed and they were most affordable for my budget.

Date of experience: July 20, 2023

Thumbnail of user cassandrar236
New Jersey
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

Haven't worn the suit in the water yet, but I tried it on and it fit as expected. Excited to use it this summer!

Reason I chose this business:

Instagram ad caught my attention and I liked the options available for swim shorts instead of the usual bikini style

Date of experience: April 14, 2023

Thumbnail of user lorettab221
Alabama
1 review
2 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

I am quite busty, but these suits all fit me just as good with the top as the bottoms! Very satisfied with this purchase!

Date of experience: July 28, 2022

Thumbnail of user heatherw1411
Canada
1 review
1 helpful vote
  • Send Message
May 20th, 2023
Verified purchase

The two items I wanted most went out of stock so I did not receive them. Will have to ensure I was not charged.

Date of experience: April 20, 2023

Thumbnail of user robbieb131
California
1 review
0 helpful votes
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May 24th, 2023
Verified purchase
• Updated review

Ordered 3/23/23. Received email on 4/16/22 that the delivery was made but I received nothing. I haven't been issued a refund and still nothing

Service

Date of experience: April 24, 2023

First time shopper
March 22nd, 2023
Verified site experience
• Previous review

Date of experience: March 22, 2023

Thumbnail of user louiset248
Canada
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase
• Updated review

Stressing but good. I will not tried again,I prefer to go in a store and try the clothing.

the size chart is difficult to use. Nothing fits.

Reason I chose this business:

For the choice of bathing suit

Service
Quality

Date of experience: February 5, 2024

Stressing but good
January 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

For the choice of bathing suit

Date of experience: January 7, 2024

Thumbnail of user danielled707
New Hampshire
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Excellent and very easy to order. Received my suit quickly and I love it. Fits well and provides the coverage I was looking for.

Reason I chose this business:

Love the suits!

Date of experience: May 23, 2022

Thumbnail of user andreah1224
Michigan
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

I purchased over a month ago, it never shipped and though they told me I would get a refund, none has come though yet.

Service

Date of experience: May 7, 2023

Thumbnail of user jenn96
Kentucky
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Suits were cute online but kind of cheap in person. Sending all back but one. The others were too cheap and not well fitting.

Tried contacting them to return all my suits but one and have not heard back yet.

Service

Date of experience: February 11, 2023

Thumbnail of user barbarad2088
Canada
2 reviews
1 helpful vote
  • Send Message
March 23rd, 2023
Verified purchase

No response by this seller on my email, so what's the point on spending money on items then spending more to get them altered.

No response

Service

Date of experience: February 21, 2023

Thumbnail of user mariannes258
Australia
1 review
0 helpful votes
  • Send Message
January 18th, 2023

I couldnt wear these because the bra cups moved all over the place. Needed to be stitched in properly. Gave them to the Salvos.

Date of experience: December 19, 2022

Thumbnail of user lawandaj27
New York
1 review
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

Beautiful swimsuit for plus size women.
I called my sister and told her about the swimsuit and swim shorts that I bought.

Date of experience: September 30, 2023

Thumbnail of user kimb2489
Canada
1 review
0 helpful votes
  • Send Message
September 3rd, 2023
Verified purchase

Ordering was easy and the shipping was very fast. I really enjoy the quality of this two piece, and will likely order again.

Reason I chose this business:

Liked the modesty of these

Date of experience: September 3, 2023

Thumbnail of user barbarac3189
New York
1 review
0 helpful votes
  • Send Message
July 20th, 2023

My initial review posted 7/20/23 focused on the fact I did not hear from SeaFancy after sending several emails requesting return information for a bathing suit that was too large and indicating I had already placed an order for a smaller size.

I eventually received return information, but only after I had filed a claim with PayPal's resolution team, and contacted my credit card company to dispute the charge for the suit I was trying to return. PayPal was of no help because I did not have evidence of a return. However, my credit card company issued a full credit to me based on SeaFancy's not responding to multiple emails.

When SeaFancy sent me a return address and instructions they indicated that upon receipt and inspection of the suit they would issue a refund for the suit, but not the original shipping. I promptly returned the suit. The subsequent email from the company said they could not refund my money because the amount of my claim included the shipping cost. They advised me they would send my refund if I closed my claim.

Closing the claim would have made me immediately responsible for the full charge for merchandise that was already returned. I contacted my credit card company to request they reduce the claim to the cost of the suit. They indicated from their perspective the claim was now settled and closed, therefore no adjustment would be made. They advised me it was my choice whether or not to continue corresponding with SeaFancy. I have chosen not to.

However, they have lost a customer and potential additional revenue. I have worn the smaller sized suit to my club several times. Each time I have received compliments and been asked where I purchased it. As soon as I talked about my customer service experience, everyone decided they did not want to take a chance on ordering from SeaFancy in case they also had a service issue.

I should have paid attention to the significant number of 1 ratings, the overwhelming majority of which are related to extremely poor customer service.

Tip for consumers:
The site says you will get a prompt response to emails. That was not the case with respect to their response to my initial email, nor with subsequent emails. Response delays were significant.

Products used:
Bathing suit from my second order. Same suit, smaller size.

Service
Shipping
Returns

Date of experience: June 20, 2023

Thumbnail of user lelanip1
Germany
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

The swimmingshorts has a unique design and fits very comfortably! And they are absolutely beautifully made!

Date of experience: May 4, 2023

Thumbnail of user lorrainen40
Connecticut
2 reviews
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase
• Updated review

I've ordered from you before and my experience was easy, shipping on time, quality good! Same experience shopping experience!

Reason I chose this business:

Love my other swim suits and wanted another

Date of experience: August 3, 2023

The Best Swim Suit
April 15th, 2023
Verified purchase
• Previous review

Easy and quick. No problems! The bathing suits are super comfy and soft. Fits great! Will order more. I love them!

Reason I chose this business:

I saw an Ad and the swimsuits look super cute and comfortable.

Date of experience: April 15, 2023

Thumbnail of user laurah2202
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

I'm happy to say I received my order and it was what I was hoping for. The bathing suit seems of good quality and size was prefect.

I want sure if my order had been confirmed so I emailed and they got back to me and we're also able to give updates on my order which was out of stock or on back order. I appreciated getting the emails from an actual person.

Reason I chose this business:

Advertising drew me in

Service

Date of experience: April 25, 2023

Thumbnail of user linnier3
California
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

Finding a modest cute bathing suit is so hard. We hope we found one tonight! It's so cute -hoping it fits and looks good once it's on!

Date of experience: May 4, 2023

Thumbnail of user samanthab1194
Utah
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

The suits are cute, the halter top with shorts is very flattering even with my excess 30 pounds. I think the website is not as user friendly.

Reason I chose this business:

I’m a plus size gal and the suits looked like I would be comfortable in them.

Date of experience: May 13, 2023

Thumbnail of user horsel7
Canada
1 review
3 helpful votes
  • Send Message
September 5th, 2022
Verified purchase

The shipping took long than I would expect. It took them a week to send the order and then about another two weeks for the shipping process.

Reason I chose this business:

Because of its modest collection and I couldn’t find any other swimsuits that where modest and also on the less expensive side

Date of experience: August 6, 2022

Thumbnail of user ashlynnej
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 26th, 2023
Verified purchase

I always have a hard time finding a swimsuit that is small enough but this was perfect! I love the swimsuit it is both flattering and cute!

Date of experience: May 26, 2023

Thumbnail of user cristinac275
New York
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

Really great quality for the price. I was able to get 4 swimsuits for the price of one at other stores. Will wear all 4 this summer!

Reason I chose this business:

Prices, selection and size availability

Date of experience: May 30, 2023

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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