• Bookmark

    SeaFancy

SeaFancy

Write a Review

Overview

SeaFancy has a rating of 4.2 stars from 3,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    195
  • Shipping
    203
  • Returns
    193
  • Quality
    1393

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 79.9%
Positive
983
Neutral
119
Negative
129
View ratings trends

Instant Feedback

4,191 reviews

208
See all photos
How would you rate SeaFancy?
Top Positive Review

“Great”

Alaia K.
11/20/24

I'm really pleased with this purchase, The material is top-notch and feels like it'll last for multiple seasons, When I needed to exchange for a different size, customer service made it so easy and smooth. Great experience all around!

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“Soiled and Small”

Kate S.
9/16/24

Size up a lot, as these suits run really small. The white fabric on the one suit that I ordered came with brown spots and smudges. Since I have to pay to return them, I might as well pass them along or donate them. Really disappointing.

Date of experience: 9/6/24
See critical reviews

Reviews (3,686)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (55) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user nellieo16
Tennessee
2 reviews
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

I received my order on time and got nice compliments on the look. I really like my tankini set. Thank you for the great price for my set.

Reason I chose this business:

IT’s what I like

Date of experience: June 28, 2023

Thumbnail of user julial610
New York
1 review
0 helpful votes
  • Send Message
May 20th, 2023
Verified purchase

It took a month to get an email saying it was delivered but it wasn't. When I emailed the address given it was not a valid email address

Invalid email

Service

Date of experience: April 20, 2023

Thumbnail of user natalieh666
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

The picture of one of the suits isn't quite accurate and it wasn't the fit I was looking for. They are great quality and the sizes are accurate.

I have been trying to make an exchange because one of the suits didn't fit quite right. Following the return instructions from the website, I have emailed 3 times and sent a fb message and still have not gotten a response. The swimsuits are great, but if they don't fit, a return needs to be easier.

Reason I chose this business:

The swimsuits looked great and they have extra small, which is what I needed.

Service

Date of experience: May 9, 2023

Thumbnail of user annai670
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

My order never arrived and my emails weren't responded to requesting my merchandise and reporting the problem.

Never responded

Service

Date of experience: April 25, 2023

Thumbnail of user sayrag1
California
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

Waiting for shipping was like 10 business days
Fabric it's good but size runs biggers in the bottom part

Reason I chose this business:

Just pops up in my social media and have good design

Date of experience: August 25, 2023

Thumbnail of user marisas144
GB
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

I tried it on immediately after receiving the goods. It fits perfectly and I am very satisfied.

Service
Value
Shipping
Returns
Quality

Date of experience: January 3, 2024

Thumbnail of user torik47
Tennessee
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Wasn't sure about the reputation of this brand but it paid off as these suits are incredible quality.

Reason I chose this business:

Uncommon modest design

Date of experience: August 8, 2023

Thumbnail of user me419
Maine
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Good site easy to use. Bottoms were more expensive than their quality but they are high waisted so I'm satisfied

Date of experience: April 13, 2023

Thumbnail of user leahs414
Minnesota
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

I received my purchases in about a week. Seafancy did great communicating the shipping process and status.

Date of experience: July 18, 2022

Thumbnail of user andread937
Washington
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase

I never received the swimsuit, and swimfancy was not willing to send a replacement item. I'm just out that money.

I appreciated the quick response but they asked a series of questions and ultimately were not willing to help.

Reason I chose this business:

Style of suit

Service

Date of experience: April 28, 2023

Thumbnail of user susanr2719
Colorado
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

Very Satisfied. It's hard to find swimsuits online that fit well and are flattering. Seafancy delivers.

Quality

Date of experience: May 21, 2022

Thumbnail of user pamelah1765
California
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

It was easy to navigate through the purchase process, and I received my tankini in a very timely manner.

Reason I chose this business:

I liked the picture of the tankini online.

Date of experience: July 31, 2022

Thumbnail of user elizabethb2673
GB
1 review
0 helpful votes
  • Send Message
August 2nd, 2022

The customer care of Seafancy is impeccable. Amy sorted my problem with great patience and courtesy from start to finish.
Thank you!

Date of experience: August 2, 2022

Thumbnail of user britte14
Georgia
1 review
0 helpful votes
  • Send Message
March 28th, 2023
Verified purchase

I'm a size 18 and the 2xl fits great! Top is slightly loose but I can't wait to wear this swim season!

Date of experience: March 28, 2023

Thumbnail of user amberl718
Illinois
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Fits perfect was worried because other products I've ordered weren't great but I absolutely love this product

Date of experience: June 9, 2023

Thumbnail of user taylorb673
Virginia
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

The bathing suits fit to size, they are comfortable, and was shipped to me in a timely fashion!

Quality

Date of experience: December 6, 2023

Thumbnail of user andrianal2
Australia
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

No issues,o received my items relatively quick and are good quality, no cheap fabric and well made

Quality

Date of experience: January 16, 2024

Thumbnail of user lauram3927
New Jersey
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

This swimsuit is amazing!It's stylish,comfortable,and fits perfectly,enhancing my curves

Service
Value
Shipping
Returns
Quality

Date of experience: January 5, 2024

Thumbnail of user annabelleh35
South Dakota
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

Loved the colors and the fabric! Fit true to size. I am excited for summer to get here!

Quality

Date of experience: January 13, 2024

Thumbnail of user marthat864
California
1 review
0 helpful votes
  • Send Message
June 29th, 2023
Verified purchase

I never receive the items I order from this company, and when I try to send them an email always come back, I need my money back

I was never able to get in touch with them, all the emails I send them come back undelivered, I need my money back

Reason I chose this business:

Because they show nice items on their website, the problem is/was they never send them to you

Service

Date of experience: May 30, 2023

Thumbnail of user jakkic4
GB
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

If I could give 0 stars I would. The two swimsuits I ordered from SeaFancyUK arrived after 10 days (so obviously shipped from abroad) in a ripped open package and were of very poor quality- see through when dry so imagine what they'd be like wet). I immediately emailed to ask for a rerun address to send them back for a refund. I waited 7 days for a response to that email which I have copied below:
Hello,
Thank you for reaching out to us about your return request. I'd be happy to help.

Please find the return instructions below:
1. We accept returns of unworn and unwashed items with the original tags, including hang tags and clear packaging.
2. Please take a photo of the swimsuit underwear crotch sticker. If there is no crotch sticker or affects the secondary sales, no return or exchange will be accepted.
3. We currently are unable to offer a free returns service, so return shipping must be made at your own cost.
Please DO NOT return to the address on the package received, which is not our return address. Otherwise, we are afraid that we will not accept returns and no refunds.
4. Upon receipt and inspection of the returned item, we will be happy to refund the price of the item (not including shipping fee as we had shipped it). To ensure a successful return, please use a standard shipping service that provides tracking.

As an alternative solution, would you be satisfied with a 30% refund of the Item you want to return or exchange as compensation for keeping the item, as well as a coupon that can be used for your next purchase? If you prefer to return the item for a refund, we will follow the above procedure.
We look forward to hearing from you soon.
Best regards,
Sophia | Customer Service Agent | Seafancy Support Team

That email arrived at 03:24am on 26.06.23 and I responded asking for an address and adding the requested pictures at 11:24am on 26.06.23. I am yet to hear back from them.

I paid £58.82 (inc delivery) for 2 swimsuits but apparently £17.64 would have still given this con-man company a profit because they are willing for me to keep the poor quality items to accept that as a refund. Because I want all my money back they have ghosted me.
DO NOT BUY FROM YHESE PEOPLE. THEY RIP PEOPLE OFF.

Tip for consumers:
Avoid at all cost

Products used:
Says refunds lies

Service
Value
Shipping
Returns
Quality

Date of experience: July 9, 2023

Thumbnail of user claudiaa387
GB
1 review
0 helpful votes
  • Send Message
January 2nd, 2024
Verified purchase

I really like this one -piece swimsuit, it shows off my figure perfectly.

Service
Value
Shipping
Returns
Quality

Date of experience: January 2, 2024

Thumbnail of user jessicas3822
Louisiana
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

Loved all of the swim suits! High quality and great customer service

Asked about expediting shipping and they were on top of it right away

Service
Quality

Date of experience: January 16, 2024

Thumbnail of user geneviever53
Canada
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

Great quality, delivery faily fast, products are exactly as shown, wouls have like to have exactly the same choice in plus size than in regular.

Reason I chose this business:

Tried it because of an ad on facebook

Date of experience: July 31, 2022

Thumbnail of user jenniferd3005
Ohio
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

I never received my order, I tried to email but email kept getting kicked back, and now I am annoyed I have to type at least 50 characters.

Did not get a response

Reason I chose this business:

Found online

Service

Date of experience: May 4, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

How do I know I can trust these reviews about SeaFancy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SeaFancy?