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    SeaFancy

SeaFancy

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Overview

SeaFancy has a rating of 4.2 stars from 3,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.

  • Value
    208
  • Shipping
    217
  • Returns
    205
  • Quality
    1415

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
984
Neutral
118
Negative
128
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4,211 reviews

223
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How would you rate SeaFancy?
Top Positive Review

“Amazing Qualitu & Fit”

Lori C.
12/14/24

I absolutely love this swimsuit! The material is so soft and feels really durable, not flimsy like some cheaper ones I've tried. It fits like a glove and accentuates all the right places. The only small downside is the straps could be a tiny bit more adjustable, but overall, I'm super happy with this purchase. Definitely recommend!

Date of experience: 11/27/24
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Top Critical Review

“They don't do returns”

A H.
12/28/24

Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.

Date of experience: 12/18/24
See critical reviews

Reviews (3,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) bathing suit (343) return process (56) return address (31) size chart (93) shopping experience (48) sizing chart (93) couple weeks (14)
Thumbnail of user terrig382
Washington
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

The quality of the suit is very nice, but the size I ordered was too large. It also was not a flattering fit for someone with a short waist. I am going through the return process, which is more of a negotiation. I don't have spare time, and it is very frustrating. Swimsuits are difficult to find even when you can shop in person. I understand from the company's perspective that returns are costly to their business and customers abuse return policies. It turned out to be more of a hassle to go through the process online than looking for a swimsuit in person.

I worked in retail and I am sympathetic to the challenges faced by businesses whether they are brick and mortar or in person. The response time of this company is slower than it should be. I tried the suit on (with undergarments), it was not flattering. I put it back in the same packaging immediately. Although I understand I have to pay shipping for the return, I wasn't expecting to deal with negotiation emails. The tactic worked for SeaFancy only because I care for both of my elderly parents and literally have NO FREE TIME. I agreed to a 50% compensation because my time HAS VALUE. The company kept half the value of the suit, which I am positive covered their costs, but I will not buy from them again.

Reason I chose this business:

I was looking for a swimsuit, saw it online and I liked the more modest cut.

Service

Date of experience: May 30, 2023

Thumbnail of user lm464
GB
1 review
0 helpful votes
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August 3rd, 2023

I strongly advise against buying from Sea Fancy unless your 100% sure you'll like it and it fits. If not, its unlikely you'll get anyone from "customer service" to reply. Why they don't provide their returns policy on the website I have no idea. What legitimate company does not do that! I've spent £33 on a badly constructed swim suit and no way of returning it. The company should be reported and I intend to if I do not get a response soon. Sea Fancy its against the law in the UK not to provide this service to your customers

Products used:
bikini

Service
Value
Shipping
Returns
Quality

Date of experience: July 4, 2023

Thumbnail of user jennyd317
Canada
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

This was my first time using this site.
Super easy to navigate. Huge selection. Love the variety of suits for tummy control and sizes for 12-14. I bought 3 suits and each was true to size. Great material. I will absolutely be purchasing again. Very happy customer

Reason I chose this business:

Tried a new site. Loved the selection

Date of experience: February 24, 2023

Thumbnail of user sophiec212
Canada
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

It took a long time to get here (I may have made an address mistake?) and then the size is too big although I followed your size guide. I'd like an exchange but apparently I need to have kept the clear plastic wrapping?! It also says tags need to be on - there were no tags, only a sticky plastic protector in the between the leg area. So it all seems complicated.

it took more than two days for a response, and I see that making a exchange or refund is going to be complicated.

Reason I chose this business:

Because of an ad directed at me on Instagram

Service

Date of experience: May 25, 2023

Thumbnail of user lisap3068
Utah
1 review
1 helpful vote
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August 20th, 2023
Verified purchase

The customer service response team was ridiculous. The only way to contact customer service was through an email or through their social media page. Online it is stated that a response will be given within 24 hours but I didn't get one until over a week later. And their return process is the most ridiculous process I have ever had to deal with. 1/5 for sure. This was not worth it.

The customer service response team was ridiculous. The only way to contact customer service was through an email or through their social media page. Online it is stated that a response will be given within 24 hours but I didn't get one until over a week later. And their return process is the most ridiculous process I have ever had to deal with. 1/5 for sure. This was not worth it. And then I end up having to pay so much more just to return something or they'll let me keep it at less than half. Never again.

Service

Date of experience: July 21, 2023

Thumbnail of user lisas6150
Illinois
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Super comfy, and true to size. Shipping not as fast as Amazon but still reasonable.

Quality

Date of experience: August 2, 2024

Thumbnail of user sarag975
Indiana
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

The bathing suits were comfortable and fit well. They were exactly what I hoped for.

Reason I chose this business:

The suits were cute!

Quality

Date of experience: August 2, 2024

Thumbnail of user kimberlya1423
Utah
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Shipping is super slow...took about 6 weeks. In today's world even coming from China that is slow. If I had known it was coming from China I never would have placed the order. The product was good and of nice quality. They responded quickly to the several emails I sent inquiring as to where my order was. So communication is top rate but because of shipping speed...no more orders from me.

Responded quickly.

Service

Date of experience: May 8, 2023

Thumbnail of user autumng75
Utah
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

I really like that they have swimsuits with the longer leg design on them. It makes them so much more comfortable. The price was pretty good and the material was really nice not cheep or see through. It took a few weeks to get my order but it was fine.

Reason I chose this business:

The modest one piece swimsuit options they had

Date of experience: April 5, 2023

Thumbnail of user sarahh2940
Mississippi
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Kept my girls in & tummy covered up. Have had 4 kids and def don't need everything hangin out there for everyone to frown at.

Reason I chose this business:

Lots of ads

Quality

Date of experience: July 19, 2024

Thumbnail of user sas33
GB
1 review
2 helpful votes
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July 26th, 2023

Bought 2 different sized one piece costumes as unsure of which one would be the best fit. I now have one to return. Have sent repeated emails, photo and explanation to the customer service address to request the return information as instructed to in the Returns and Exchange section but heard NOTHING! Seafancy this is the first and last product I shall buy from you. Fellow customers, be warned if you are likely to need to return an item.

Date of experience: June 26, 2023

Thumbnail of user courtneyh479
Michigan
1 review
1 helpful vote
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May 24th, 2023
Verified purchase

I received 2 suits, same size. One fit very well, and one did not fit at all. I emailed customer service to initiate a return (as the website requires). I have now sent 3 emails with no response. I am nearing the date that returns will not be accepted because of no response.

I have emailed three times to initiate a return, and I have yet to get a response. Please respond ASAP. Thanks.

Reason I chose this business:

Facebook ad

Service

Date of experience: April 24, 2023

Thumbnail of user kaylam691
Nevada
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I absolutely LOVED both of the suits I purchased! The fit was great, and the material is a great quality. The stitching on one suit strap came undone, but it was an easy fix. Shipping took a little longer than expected, but overall I'm super happy with my purchase! I'll absolutely buy another!

Date of experience: July 10, 2023

Thumbnail of user kateg365
Australia
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Never encountered any problems with my purchase.They seem well made out of good quality material. It's a shame you can't buy them as separates as I would've liked a small in the pants & a medium in the top

Reason I chose this business:

Saw them advertised on line so took a look

Quality

Date of experience: December 20, 2023

Thumbnail of user emilyo397
Alaska
1 review
2 helpful votes
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April 28th, 2023
Verified purchase

The measurements lifted on the size chart put me somewhere in the range of a large depending on which measurement I looked at, but I wear a small in everything else. I went with my gut and ordered a small, which turned out to be perfect. Shipping took about three weeks even though I got several emails before it arrived asking me to review the product!

Reason I chose this business:

I saw an ad online and loved the idea of a full bathing "costume" the appeal of the attached shorts really got me.

Date of experience: April 28, 2023

Thumbnail of user rowand27
Kansas
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

10/10 love it all although it did take a loooong time to come, I am satisfied

Quality

Date of experience: August 4, 2024

Thumbnail of user ashleyw1313
Utah
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

The shorts are excellent! The top was a bit loose. I ordered a new one and got a smaller size to see if it fits any better. I had no way of knowing when my package would arrive or how long it was supposed to take, but it showed up a few weeks after I ordered so it worked out alright.

The responses were very prompt.

Reason I chose this business:

I had been looking for longer shorts that weren't as long as swim trunks.

Service

Date of experience: April 27, 2023

Thumbnail of user jennao58
Massachusetts
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

I ordered a suit for myself and one for my niece. I wasnt sure what to expect since the price is half of what any suits cost at other places. But we are both incredibly happy with the quality and fit of the swimwear. They were delivered within a week of ordering and we will be getting more in the future!

Date of experience: July 11, 2023

Thumbnail of user lizt223
New Mexico
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

My order arrived weeks after the promised delivery date (probably because it was shipped from over seas). I was not satisfied with the products and so asked for a return via email like the website directs. They do not disclose the address to send items back for returns on their website, so when I asked for full instructions on how to return the items, they just didn't respond. I've been trying to get them to help me return the items for over 2 months and am finally giving up. Absolutely terrible company. Do not order from them.

Worst customer service experience of my life. They take over a week to respond and do not give answers to questions asked.

Service

Date of experience: May 30, 2023

Thumbnail of user ashleyl1257
California
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

I tried to purchase this same suit from another website and they never sent it (waited like 2 months), but u really I wanted it so tried ordering one more time from seafancy with expedited shipping and it came in 2-3 weeks. It was still longer than their website stated but they adjusted the shipping and got it to me!

They were quick to respond and adjusted my expedited shipping costs since they were unable to meet the timeframes stated.

Reason I chose this business:

I really wanted this swimsuit and they were one of two options, the other merchant did not come through.

Service
Quality

Date of experience: April 1, 2024

Thumbnail of user julieb2728
Australia
1 review
14 helpful votes
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February 17th, 2023
Verified purchase

Exchange for a bigger size was proved to be difficult. There is no phone number to contact to explain the issue at hand. Instead you have to write an email. Then I was advised that I would require to pay postage for a return. Instead of an exchange, they only offered partial refund of the product.$15. And keep the product. Exchanging items with this company is not easy

Service

Date of experience: January 18, 2023

Thumbnail of user heatherw1442
California
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

I bought two swimsuits for my daughter based on the size chart but they were too big. When I tried to reach them to initiate a return, I got no response to three separate emails. Had to refute charge through my credit card.

See above

Reason I chose this business:

My daughter met like the suits on the site.

Service

Date of experience: June 1, 2023

Thumbnail of user heatherg1375
Pennsylvania
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I love the bathing suits. They fit perfectly and arrive in a timely manner. And the price is right!

Reason I chose this business:

Style and affordability

Quality

Date of experience: August 4, 2024

Thumbnail of user kellyb2480
Canada
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Stopped swimming due to body. Wore this bathing suit and walked out with the utmost confidence.

Quality

Date of experience: August 6, 2024

Thumbnail of user laurenh1066
New York
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

All good. Great service. Took slightly longer than expected. Love the suit

Quality

Date of experience: August 6, 2024

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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