- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
SeaFancy has a rating of 4.2 stars from 3,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
4,201 reviews
I've worn this swimsuit for swimming, paddleboarding, and relaxing by the pool, and it's held beautiful every time. The material is stretchy but supportive, and it dries quickly, which is a huge bonus. A must-buy
Bought several to try on, couldn't return. They wanted to return 80% after about a month of back and forth emails.
I want to return my items. Your website says to email this request, but I have not received a response.
I'm still waiting for a response to my email. I requested more information on how to return my items.
Date of experience: February 3, 2023
Never received product. When I track it, it says a label was created in Compton and that's where it stopped.
Date of experience: April 19, 2023
I wasn't sure what to expect but these bathing suits exceeded my expectations for sure! Love them both and feel confident and beautiful
Your reviews
Date of experience: July 20, 2023
Not bad, the tankini was to small so I agree for a fifteen dollar refund but I am still waiting for an answer.
I am sending emails but it is long to have an answer
Saw it on internet
Date of experience: February 17, 2023
I paid for my order and it never came. I tried to email the company and apparently their email doesn't exist either. I think this is a scam.
My email never went through, their email doesn't even exist apparently.
Date of experience: April 18, 2023
Didn't take too long to get my product, was a couple weeks. And it was exactly as described in the picture. Fit well, constructed well, and love it.
I loved the style of the swimsuit with shorts for more coverage.
Date of experience: January 25, 2023
The black set was smaller than the floral set which was kind of frustrating given that they were both the same size. But in excited to wear them.
The shorts option.
Date of experience: April 16, 2023
Overall I'm really happy with my swimsuits. Some of them run very big compared to what the size guide suggests.
Date of experience: February 19, 2024
I checked my measurements against the sizing charts, but was swimming in the swimsuit. I recommend you size down to your usual size - not what the charts suggest, at least in this style, anyway.
Pretty print, nice stylr and leg cut, not too revealing.
Date of experience: December 27, 2022
Great bathing suit, love it - the only thing that I wish was different is that the ties on the back of the bottom are a bit too low. Luckily, the top usually covers it.
Great price, cute bathing suits
Date of experience: June 15, 2022
The two items I wanted most went out of stock so I did not receive them. Will have to ensure I was not charged.
Date of experience: April 20, 2023
Ordered 3/23/23. Received email on 4/16/22 that the delivery was made but I received nothing. I haven't been issued a refund and still nothing
Date of experience: April 24, 2023
Date of experience: March 22, 2023
It was easy to order, but it was a little stressful seeing all the comments about how long it took to get. I ended up getting my order in two weeks.
I liked the coverage the pictures showed and they were most affordable for my budget.
Date of experience: July 20, 2023
Shipping is way too high for one swim suit, it should only cost about $5 to ship a very very light swim suit - almost didn't buy because of the high shipping
Date of experience: May 23, 2022
I got my original purchase went back to buy two more they never showed and the email it said to email gets sent back.
Never got anyone.
Date of experience: July 30, 2023
I've been battling with over a month with trying to exchange or reordering a smaller size. The response time is slow to no reply.
Response time is so slow to none.
Cute and affordable
Date of experience: August 3, 2023
The shorts fit great, but the drawstring is not functional (just for looks). The top is higher up on my neck than I anticipated.
Date of experience: August 6, 2023
It looked pretty and a one piece that I was looking for but turned out to be a 2 piece and larger in size!
I will have a better evaluation once I return and get my money back
I liked the picture
Date of experience: August 5, 2023
I purchased over a month ago, it never shipped and though they told me I would get a refund, none has come though yet.
Date of experience: May 7, 2023
Haven't worn the suit in the water yet, but I tried it on and it fit as expected. Excited to use it this summer!
Instagram ad caught my attention and I liked the options available for swim shorts instead of the usual bikini style
Date of experience: April 14, 2023
Suits were cute online but kind of cheap in person. Sending all back but one. The others were too cheap and not well fitting.
Tried contacting them to return all my suits but one and have not heard back yet.
Date of experience: February 11, 2023
No response by this seller on my email, so what's the point on spending money on items then spending more to get them altered.
No response
Date of experience: February 21, 2023
The swimmingshorts has a unique design and fits very comfortably! And they are absolutely beautifully made!
Date of experience: May 4, 2023
This site is too good to be true.
The website claims they are based in France. Gives an address for a FURNITURE STORE. The facebook page is controlled by 厦门跑步者电子商务有限公司 located in China
And when asked directly, the facebook message reply claims they are based in the US.
From their webpage:
"If you have any question, please send email to our customer service: *******@seafancy.com
Company: IMERLE
Address：15 rue des Halles ******* Paris"
Again, this address is for a FURNITURE STORE!
Tip for consumers:
Do not fall for this. It’s designed to leave you no recourse if your product doesn’t work.
Date of experience: June 12, 2022
My initial review posted 7/20/23 focused on the fact I did not hear from SeaFancy after sending several emails requesting return information for a bathing suit that was too large and indicating I had already placed an order for a smaller size.
I eventually received return information, but only after I had filed a claim with PayPal's resolution team, and contacted my credit card company to dispute the charge for the suit I was trying to return. PayPal was of no help because I did not have evidence of a return. However, my credit card company issued a full credit to me based on SeaFancy's not responding to multiple emails.
When SeaFancy sent me a return address and instructions they indicated that upon receipt and inspection of the suit they would issue a refund for the suit, but not the original shipping. I promptly returned the suit. The subsequent email from the company said they could not refund my money because the amount of my claim included the shipping cost. They advised me they would send my refund if I closed my claim.
Closing the claim would have made me immediately responsible for the full charge for merchandise that was already returned. I contacted my credit card company to request they reduce the claim to the cost of the suit. They indicated from their perspective the claim was now settled and closed, therefore no adjustment would be made. They advised me it was my choice whether or not to continue corresponding with SeaFancy. I have chosen not to.
However, they have lost a customer and potential additional revenue. I have worn the smaller sized suit to my club several times. Each time I have received compliments and been asked where I purchased it. As soon as I talked about my customer service experience, everyone decided they did not want to take a chance on ordering from SeaFancy in case they also had a service issue.
I should have paid attention to the significant number of 1 ratings, the overwhelming majority of which are related to extremely poor customer service.
Tip for consumers:
The site says you will get a prompt response to emails. That was not the case with respect to their response to my initial email, nor with subsequent emails. Response delays were significant.
Products used:
Bathing suit from my second order. Same suit, smaller size.
Date of experience: June 20, 2023
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
