SeaFancy has a rating of 4.2 stars from 3,687 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit, and good quality. SeaFancy ranks 4th among Swimwear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I'm really pleased with this purchase, The material is top-notch and feels like it'll last for multiple seasons, When I needed to exchange for a different size, customer service made it so easy and smooth. Great experience all around!
Size up a lot, as these suits run really small. The white fabric on the one suit that I ordered came with brown spots and smudges. Since I have to pay to return them, I might as well pass them along or donate them. Really disappointing.
I immediately canceled my order since I added two to my cart. The never cancelled it and shipped it.
Date of experience: May 22, 2022
I received my order on time and got nice compliments on the look. I really like my tankini set. Thank you for the great price for my set.
IT’s what I like
Date of experience: June 28, 2023
It took a month to get an email saying it was delivered but it wasn't. When I emailed the address given it was not a valid email address
Invalid email
Date of experience: April 20, 2023
The picture of one of the suits isn't quite accurate and it wasn't the fit I was looking for. They are great quality and the sizes are accurate.
I have been trying to make an exchange because one of the suits didn't fit quite right. Following the return instructions from the website, I have emailed 3 times and sent a fb message and still have not gotten a response. The swimsuits are great, but if they don't fit, a return needs to be easier.
The swimsuits looked great and they have extra small, which is what I needed.
Date of experience: May 9, 2023
My order never arrived and my emails weren't responded to requesting my merchandise and reporting the problem.
Never responded
Date of experience: April 25, 2023
Waiting for shipping was like 10 business days
Fabric it's good but size runs biggers in the bottom part
Just pops up in my social media and have good design
Date of experience: August 25, 2023
Wasn't sure about the reputation of this brand but it paid off as these suits are incredible quality.
Uncommon modest design
Date of experience: August 8, 2023
I received my purchases in about a week. Seafancy did great communicating the shipping process and status.
Date of experience: July 18, 2022
I never received the swimsuit, and swimfancy was not willing to send a replacement item. I'm just out that money.
I appreciated the quick response but they asked a series of questions and ultimately were not willing to help.
Style of suit
Date of experience: April 28, 2023
Very Satisfied. It's hard to find swimsuits online that fit well and are flattering. Seafancy delivers.
Date of experience: May 21, 2022
It was easy to navigate through the purchase process, and I received my tankini in a very timely manner.
I liked the picture of the tankini online.
Date of experience: July 31, 2022
The customer care of Seafancy is impeccable. Amy sorted my problem with great patience and courtesy from start to finish.
Thank you!
Date of experience: August 2, 2022
Fits perfect was worried because other products I've ordered weren't great but I absolutely love this product
Date of experience: June 9, 2023
The bathing suits fit to size, they are comfortable, and was shipped to me in a timely fashion!
Date of experience: December 6, 2023
This swimsuit is amazing!It's stylish,comfortable,and fits perfectly,enhancing my curves
Date of experience: January 5, 2024
Loved the colors and the fabric! Fit true to size. I am excited for summer to get here!
Date of experience: January 13, 2024
I never receive the items I order from this company, and when I try to send them an email always come back, I need my money back
I was never able to get in touch with them, all the emails I send them come back undelivered, I need my money back
Because they show nice items on their website, the problem is/was they never send them to you
Date of experience: May 30, 2023
If I could give 0 stars I would. The two swimsuits I ordered from SeaFancyUK arrived after 10 days (so obviously shipped from abroad) in a ripped open package and were of very poor quality- see through when dry so imagine what they'd be like wet). I immediately emailed to ask for a rerun address to send them back for a refund. I waited 7 days for a response to that email which I have copied below:
Hello,
Thank you for reaching out to us about your return request. I'd be happy to help.
Please find the return instructions below:
1. We accept returns of unworn and unwashed items with the original tags, including hang tags and clear packaging.
2. Please take a photo of the swimsuit underwear crotch sticker. If there is no crotch sticker or affects the secondary sales, no return or exchange will be accepted.
3. We currently are unable to offer a free returns service, so return shipping must be made at your own cost.
Please DO NOT return to the address on the package received, which is not our return address. Otherwise, we are afraid that we will not accept returns and no refunds.
4. Upon receipt and inspection of the returned item, we will be happy to refund the price of the item (not including shipping fee as we had shipped it). To ensure a successful return, please use a standard shipping service that provides tracking.
As an alternative solution, would you be satisfied with a 30% refund of the Item you want to return or exchange as compensation for keeping the item, as well as a coupon that can be used for your next purchase? If you prefer to return the item for a refund, we will follow the above procedure.
We look forward to hearing from you soon.
Best regards,
Sophia | Customer Service Agent | Seafancy Support Team
That email arrived at 03:24am on 26.06.23 and I responded asking for an address and adding the requested pictures at 11:24am on 26.06.23. I am yet to hear back from them.
I paid £58.82 (inc delivery) for 2 swimsuits but apparently £17.64 would have still given this con-man company a profit because they are willing for me to keep the poor quality items to accept that as a refund. Because I want all my money back they have ghosted me.
DO NOT BUY FROM YHESE PEOPLE. THEY RIP PEOPLE OFF.
Tip for consumers:
Avoid at all cost
Products used:
Says refunds lies
Date of experience: July 9, 2023
I really like this one -piece swimsuit, it shows off my figure perfectly.
Date of experience: January 2, 2024
Great quality, delivery faily fast, products are exactly as shown, wouls have like to have exactly the same choice in plus size than in regular.
Tried it because of an ad on facebook
Date of experience: July 31, 2022
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.