Secret Benefits

Overview

Secret Benefits has a rating of 2.9 stars from 445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Secret Benefits most frequently mention fake profiles, phone number and real girls. Secret Benefits ranks 656th among Dating sites.

service
106
value
138
shipping
2
returns
2
quality
140
This company responds to reviews on average within 0 days
How would you rate Secret Benefits?
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Canada
1 review
2 helpful votes
Follow Dan S.
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I signed up on a lark. I found a great girl to enter into an arrangement with. Will it last forever... not the plan but I am thrilled to find her and enjoy my benefits. The site worked as promised.

Date of experience: April 1, 2018
Secret B. Secret Benefits Rep
over a year old

Thanks for taking the time to write a review of secret benefits Dan, really glad you've had a positive experience on the site and hope you continue to enjoy the site.

Florida
1 review
0 helpful votes
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2nd chaces
April 20, 2021

I would simply like to share that after 4 years of struggle as a single mom I finally found a SOLID REAL-MAN and if it weren't for finding SB, having faith, and taking the leap with John, I would most likely still be struggling in a very bad space. Don't get discouraged girls! There truly are good ones out there!
Maybe you can find one on SB too!

Date of experience: April 19, 2021
India
1 review
0 helpful votes
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I'm happy with this one.
February 18, 2021

I just lost my job and I am trying to pay for school and keep my head above water, so I was happy she told me about this site. I've always heard about women finding men that are happy to take care of them and encourage them to succeed in life, but I really didn't think it was something that would be possible in my reality. I've been on for like 2 weeks now. My girlfriend told me to check it out. She said she had been on SB for 6 months and has had a good experience. I had guys message me right away after I created my profile. I decided to verify my identity with them and I had twice as many guys message me after that! 3 dates in my first week! 5 dates after my second week on the site! Some have been really generous with gifts and paying my way, and some have been a little cautious acting. I understand we are all looking for an ideal situation, so no big deal I guess. I haven't met someone that I am totally into. At this rate though I feel I will find my sugar daddy as long as I keep it up and stay positive! I know there are several similar dating sites to choose from online, but I'm happy with this one. Cool site.

Date of experience: October 30, 2018
New York
1 review
0 helpful votes
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Better over time
December 13, 2023

I Can appreciate that SB has grown and now has many more profiles within my area.
I have come back to the site, and finally meeting up for real dates.

Date of experience: December 11, 2023
Wisconsin
1 review
7 helpful votes
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Have been on this site for 4 years or so and have spent hundreds of dollars on "credits". Have met a few young ladies in the past, so there are some real girls on there, but their percentage is getting less. In the last 2 years it has changed. I get lots of messages initiated by a girl. Of course it cost credits to answer the message and more credits to see their secret photos and now even more credits to see their "secret questions". You get one or two messages from the girl then the conversation goes dead. So of course you spend more credits just to see if they read your messages. And you are also encouraged to spend more credits to "boost" the message to get them to read it. In the end you burn up a lot of credits and accomplish nothing and get frustrated so you move on to another girl and often repeat the process. Before you know it you have burned through $169 worth of credits and have made no meaningful contact with a girl. A few real girls have told me they were not made aware that guys have to use paid credits to answer their messages. This site has a lot of potential but the owner have turned into greedy scammers!

Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Florida
18 reviews
51 helpful votes
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Stay far far away. If there even are any girls in your area they are hideous. They will never stop sending you emails. They do the credit thing with bots to eat them up.

Date of experience: August 21, 2018
Secret B. Secret Benefits Rep
over a year old

Hi Tom,

As I explained on the other review site where you also left a one star review, we have no intention of sending you emails if you aren't interested in receiving them. There was a glitch which has since been fixed whereby some users who deleted their accounts weren't properly unsubscribed to emails which is what happened in your case. As for your other comments, there are no "bots" on the site and it seems a bit unfair for you to say that while at the same time acknowledging the existence of girls in your area. I think you had a poor first experience, please send us a PM if you'd like to give the site another try.

Oregon
1 review
0 helpful votes
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Met my man on sb
July 6, 2022

I found the man of my dreams on sb. I'm sooo happy that he's everything I asked for and more! We are currently planning our dream vacation together for later this summer. Pure bliss

Date of experience: July 6, 2022
Missouri
1 review
16 helpful votes
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Took my money then few days later wouldn't let me sing on said invalid email address. Could not reach or get answer from contact page. No phone number to contact live rep.

Date of experience: September 27, 2019
Secret B. Secret Benefits Rep
over a year old

I'm sorry you have been having trouble logging in. We've been trying to help you get back on the site for the last few days and will continue to try.

Kentucky
3 reviews
13 helpful votes
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Thirst trap
June 23, 2023

Be forewarned! Though there might actually be 'real' women here, the site has obvious fake profiles that will interact with you, pushing you to spend credits. You've all seen it… You barely get access to the site, haven't even begun a bio let alone uploaded a pic and already three girls are sending you messages? Mmm… BS much?

Update: I received an email from Liz reassuring me that there are no fake profiles. Interesting that so many here have similar experiences. She stated they issued a refund for my 100 credit purchase, so I guess we'll see. I saw a review that one gentleman spent 20 months on this site. I can't imagine the amount of money he spent, thousands likely, before meeting his SB only to spend even more on her. Another reviewer claims to have had a conversation with a girl who admitted that the women are incentivized to drain credits form men's accounts with endless conversations that lead nowhere.

As men, we pay regardless of the relationship… traditional or SD/SB. The target is a mans heart, and its a easy target to hit. Read The Rational Male and hope for the best, prepare for the worst.

Date of experience: May 24, 2023
Pennsylvania
1 review
13 helpful votes
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2nd Update
September 16, 2019
Updated review

Customer service was very nice in contacting me, really couldn't have done a better job, in my opinion. Although I had some issues at first I'm ready to give them another go!

Date of experience: September 13, 2019
Secret B. Secret Benefits Rep
over a year old

Hi again, I'm glad to hear you are interested in giving the site another shot. I sent you a PM here on Sitejabber and hope we can get you up and running again.


Nothing but problems!
September 13, 2019
Previous review

I sent this complaint to SB, with no response so far -- I am asking for a refund!
AUTOMATED MESSAGES/ROBOTS/FAKE PROFILES - Have read reviews online exposing this! I have gotten so many messages from women, but when I reply - even if it's 2 seconds later - what do I get? No response. My message mysteriously never even shows up as being "read." I have wasted SO MANY credits like this, it's ridiculous. This is not an honest way for the site to make money. I wish I could tell which profiles are real and which are SB robots. Please shut off automated messages to me immediately! ****************** In addition to the above complaint the site glitches a lot. Maybe it does that for me because I write so much I don't know. But it's very confusing because it's not obvious that particular conversations get frozen. So it looks like the other person is ignoring you and not even reading your message, and it looks the same to them. This has happened 2 or 3 times (twice with the same person) and it's just horrible. I only joined in late August. ********* What I really want is for SB to email me back about my complaint and either refund me or do something to make it worthwhile to stay - I have found a handful of real women to talk to, but I'm on the fence and might just cancel my entire account.

Date of experience: September 10, 2019
Minnesota
1 review
0 helpful votes
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I have a great time using secretbenefits. I've mentioned to them that it could use some additional filters but what the site really has going for them are the quality women

Date of experience: June 9, 2022
West Virginia
1 review
3 helpful votes
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Starting to Have Doubts
September 19, 2018

I joined this service about a month ago and have yet to have a date or reach one of my matches by the phone number they've given me. I'm no don juan mind you but I'm not that bad looking and am in shape and ama nice guy but I've either had the girl drop out after sending me an initial brief message and after I've responded, or they give me a few brief responses and then stop texting me or when I think everything is fine and they give me their phone number, I call it and get voicemail. When I ask them they say they just have texting or their phone is broken or they refer me to an outside messaging service or they are traumatized by previous abusive boyfriends. So why are you actively on the site then? I'm starting to believe what some previous reviewers said that there may be a few real girls on here but the majority are bots or staff just replying to burn thru your credits. There's been too many dead ends since I've joined. I've had much better luck with regular escort sites returning calls and meeting even though I'd like more meaningful connections. I'm really starting to get pissed.

Date of experience: September 17, 2018
Secret B. Secret Benefits Rep
over a year old

Hi Jim,

Sorry you've had some ups and downs on the site. There isn't much we can do to make the people you contact more reliable and unfortunately, people get cold feet from time to time. Please report any members who you feel are not on the site to find a date as that helps us keep out any people with the wrong intentions. There are no bots or staff members replying to your messages, if things are falling through it could be that you need to rethink your approach or it could just be that you've had a bit of bad luck.

North Carolina
1 review
0 helpful votes
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Real deal dating
May 11, 2022

First off, I've been with real women from the SB site. You can't be a naive newb and expect much in your favor. If proactively on the site and doing things right u can meet choice ladies.

Date of experience: May 10, 2022
New York
1 review
3 helpful votes
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Anyone that's going to join up to Secret Benefits, or any date site like this one, should do their diligence and look into if the site is a legit place to look for relationship/arrangement wants and desires. What I would NOT advise peeps doing is create a quick generic profile and then chill expecting things to happen. Sure, I did start simple to check out the scene, but once I found some possible matches I went full on with my profile. Effort is required for payoff just like anything else. Keep it real. No site is going to plop your 'dream come true' into your lap.

I have used SB a lot to find interesting dudes to enjoy my time off with. Most have owned it, but some have not met the mark. Some have been very kind and generous and others a bit more stingy, but if you've been on sites like this, it should come as no surprise. I'm happy playing the scene and I'm not stuck on anyone. Fun and easy going times are my focus. But regardless, just keep it real, put your best foot forward, and don't put up with BS. #keepitreal

Date of experience: April 20, 2020
Secret B. Secret Benefits Rep
over a year old

Thanks for taking the time to share your experience and offer your advice. I'm glad to hear you put the work in and that it is paying off.

New York
1 review
0 helpful votes
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Pretty fun
May 5, 2021

The guys here are 10 years older than on Tinder and at least they are honest about what they want and willing to offer something in return. I recommend

Date of experience: August 17, 2018
California
1 review
51 helpful votes
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Suspicious
February 4, 2020

I have received messages from potential sugar babies. But, about 90% of the women have written a 5-10 word note (or less) that shows zero thought and I, as a male subscriber, have to buy credits to initiate each conversation if I'm interested. When I've replied with a thoughtful response expressing interest I've almost never heard back from the potential sugar baby. I can't figure out why they send messages, put you on their list of preferred partners, and then don't reply. This has happened to me EVERY time. It gives the impression that the girls are fakes enlisted to interest you just enough to get you to reply (which uses credits) and then ignore you to move on to the next guy. That may or may not be the case, but this has happened to me whether the girls are "verified" accounts or not. The site representatives say this is not deliberate deception and rightly point out that they have no control over the behavior of their users, but it appears to be a pattern. Maybe it's just that the place is populated by vapid women with short attention spans who really have no interest in becoming a sugar baby or, I think most likely, they think they want to be one and sign up because the idea seems exciting but then decide they aren't really interested or they're scared and they move along. In any case, so far it has not been worth the time or money to me. Your mileage may vary. I will say that the customer service people have been responsive and helpful.

Date of experience: February 1, 2020
California
1 review
0 helpful votes
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Tbh, I was newly divorced and joined SB just to forget my past relationship snd meet some fun guys that could show me a good time, but I ended up falling for the first guy I met on the site. We look a little unconventional together, but I don't care, Mitch is a real man and I finally understand how I always should have been treated.

Date of experience: November 17, 2022
Canada
1 review
21 helpful votes
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Scam scam scam
August 9, 2019

I tried this website. The way it works is that the men pay to contact the women. Multiple women would "favorite me" and i would contact them. I would generally get what seemed like a computer generated response such as "hey" or "how's it going". I would then reply with something like "you are quite attractive, please tell me a little about you". I might or might not get back some bland response such as "you sound great" or "i think we are a match" and then i would write back and never hear back from the females. I also had multiple situations where i actually chatted with a girl and then we switched to text and she sent me pictures her chat with me which showed multiple of my emails did not go through to her. I am very convinced that most of the female profiles are fake and that their I. T. is inaccurate/inefficient. Complete waste of time and money and even worse is that it is demoralizing in that the male questions why none of the girls seem truly interested. Emails to their support team get very bland responses and denials.

Date of experience: August 6, 2019
Secret B. Secret Benefits Rep
over a year old

I’m very sorry to hear you haven’t enjoyed your experience on Secret Benefits. Customer Support was in contact with you and I believe they were able to help improve your experience. It would be great if you could update your review to reflect that.
I’m sorry that some of the people you communicated with didn’t end up turning into dates but please keep in mind that people do sometimes get busy with their lives off the site and don’t always check in every day.

California
1 review
1 helpful vote
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2 thumbs way up!
September 18, 2019

I heard lots of good things about SB and once I became single I was really excited to join and test my luck. Turns out to be one of the best dating websites I've been on! Totally gets my vote!

Date of experience: September 16, 2019
Secret B. Secret Benefits Rep
over a year old

That's great to hear. I'm glad you've been enjoying your experience and thanks for your vote!

Alaska
1 review
7 helpful votes
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So you have the ability to see the girls, but it is really rare to have them actually contact you after you have spent the money (a few bucks a pop) to open up the ability to write them. I have noticed that when a girl shares her photos, or likes me, she will often disappear from the search results, and I will have to dig into other parts of the site to locate her again. With such a low response rate, I wonder if I am disappearing for the girls as well. I mean seriously, it is maybe one in 10 that responds to an initial message. Also Secret Benefits is pretty bad about nickel and diming you for things like getting to see the hidden pictures if a girl shares them with you (another 10 credits which equates to a few bucks), read receipts (another set of credits), etc etc. I did an initial credit buy and have a few left, but have not had near the amount of luck I've had on their competitor's sites... Like it isn't even close. Sugardaddymeet seems to be the best value for the money especially now that Seeking Arrangements has bumped their monthly fee to 99 bucks a month.

Date of experience: March 4, 2021