• Secret Benefits

Secret Benefits

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Overview

Secret Benefits has a rating of 3.2 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and last night. Secret Benefits ranks 695th among Dating sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 66.7%
Positive
20
Neutral
0
Negative
10
1
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How would you rate Secret Benefits?
Top Positive Review

“Redemption”

Dennis A. P.
7/5/24

I've been ghosted twice from chicks on this site, but the last one just majorly redeemed herself yesterday. Tbh, I was about done with trying on here, but just like that, I think I just met my match. Amy and I have found a great arrangement that works for both of us and I'm actually excited. Upward and onward!

Top Critical Review

“Scam profiles and only accept Bitcoin”

Mike W.
10/2/24

SWM, I've used this site off and on for about 4 years with varied results. One of the most annoying things about it; The site automatically sends out messages and likes from dormant female accounts just to get you to spend credits. Now lately they won't take credit or debit cards which I've used for years. They only accept Bitcoin to purchase credits to contact other site members. What a load of crap!

Reviews (442)

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customer service (22)
Thumbnail of user roberta571
GB
1 review
0 helpful votes
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September 10th, 2018
Verified purchase

I understand I'm not Prince Charming, at least not in the looks dept., but after being on the site for over a month, I have only had one date. I kind of have the approach of waiting for them to come to me, but rarely do I get a message first and when I do it doesn't pan out. I was hoping to scoop up a hottie that would otherwise be out of my league, but I'm not having the best of luck so far. The one date I did have was with a nice good looking girl but we couldn't come to terms. I'm not sure if this is normal on this site, or if I just don't personally have any game, so I will give 3 stars for now.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Robert, sorry you haven't found your ideal match yet on SB. As I think you've seen, there are lots of beautiful women signing up every day so I bet it's just a question of time and a bit of effort before you find your ideal match. Best of luck and thanks for providing your feedback.

Thumbnail of user olik2
Florida
1 review
2 helpful votes
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February 18th, 2023

I originally joined SecretBenefits a couple years ago and I did meet someone that I ended up dating for about a year. I cam back to the site after being single again, but I ended up meeting a very beautiful woman on another site. Unfortunately, she ended up being a total nut job so that didn't last long. I ended up going back online to cautiously look for a match again and after going out with several women from a couple different sites including this one, I actually met a woman that I would say is the most beautiful and most compatible woman I've ever been with. We just hit the 3 month marker and I really couldn't be happier with her. I'm very thankful for this website helping bring us together and would like to share my thanks here for this fine service.

Tip for consumers:
Stay positive and don't give up

Service
Value
Quality
Thumbnail of user jeffreyn50
Singapore
1 review
1 helpful vote
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May 29th, 2018

Secret Benefits is the best when it comes to Sugar daddy site. After joining, within a week I was able to get connected with many sugar babes, that is really something very amazing. Their services are topnotch and at the same time very economical when it comes to their charges.

Thumbnail of user markm1210
Australia
1 review
1 helpful vote
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June 7th, 2019

I finally met up with a lady who has been doing it tough. She begged me to help her and wouldn't stop messaging me until we met up. She seemed very nice but after I helped her with a small amount of money she never responded to my messages again. Not sure what to make of it

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to submit a review Mark. Sorry things didn't work out with your last date, please report the profile so that Customer Support can look into it.

Thumbnail of user alisb1
GB
1 review
1 helpful vote
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September 28th, 2018
• Updated review

After my first review I've been contacted from secretbenefits on this website and they helped me in reactivate my profile. The only problem is that my profile keeps having all the time the same problem. Beyond that, I found a great sugar daddy and after trying various websites I can say this one is my favorite, even if it frustrate me with the problems on my profile.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Alis,

The problem has been fixed, sorry again for the inconvenience.

Very bad customer support
September 26th, 2018
• Previous review

I've been using this website and at the beginning was all good working, after a couple of days I realized my profile wasn't working anymore and some users said my profile was deactivated but I never deactivated it.
I've been trying to contact the customer support over a week and no replies, they are just ignoring me. Such a shame for a nice website, I am very disappointed. Don't waste your time on this!

Thumbnail of user terric469
North Carolina
1 review
0 helpful votes
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July 4th, 2022

I was on secretbenefits.com for about a month. It's a niche upscale dating site and surprisingly totally free for me to use.
I recently started dating a very beautiful man. Guy is very patient and generous with me. He really checks most of my boxes.
Very happy and satisfied with this service!

Thumbnail of user tomassag
India
5 reviews
20 helpful votes
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July 20th, 2017

There are lots of guys on this site and after joining a few months ago it's where I met my current SD so perhaps I'm partial to it for that reason. The replies I did get when I was looking were more inline with what a sugar daddy relationship should be and not guys treating me like a prostitute.

Thumbnail of user philipi57
Florida
1 review
0 helpful votes
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March 11th, 2022

It takes time on all these date apps for it to result in an physical date in real life. Lots like to chat it up, but I found if I focus my attention on one at a time that I really find attractive and play my cards righ with her, I do end up lucking out. Despite my ups and down with luck on SB, it's still providing me with the best real results.

Tip for consumers:
Keep your efforts focused for quick real results

Service
Value
Quality
Thumbnail of user dorzfnd
Illinois
1 review
3 helpful votes
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March 18th, 2018

Overall I'd say it's pretty decent site there are scammers and and such most anywhere or any site you go on. But there are decent women on this site. I think I have met one of these ladies and seeing many others who weren't really so interested but where good women.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to leave us an honest review, we really appreciate it and wish you continued success on Secret Benefits.

Thumbnail of user stephenj193
California
1 review
0 helpful votes
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November 11th, 2018
Verified purchase

I have to give props to this site for providing a solid platform for older guys like me to meet younger hotties. I recently got out of a dead-end relationship with a woman my age. I don't know why I was so convinced I had to date women within my age range. Never again, haha! The ladies I've gone out with so far have knocked my socks off! Great dating website!

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Great to hear, I hope you continue to get your socks knocked off!

Thumbnail of user jamess6786
Michigan
1 review
8 helpful votes
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August 20th, 2022

Nobody respond to messages, the few they respond either they're respond with one single message because they're fake profiles, fake locations, company created profiles by offshore people, reason I'm not leaving my username because the time I did they blocked me so I had to create another account and try it again

Tip for consumers:
Fake profiles, not real people for the most part

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user hayleyp16
GB
1 review
1 helpful vote
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October 2nd, 2018
Verified purchase

Initially, I got on SB to help pay for college costs and meet interesting guys that had some class. I've had a great time until I went out with a guy that turned out to be nothing like his profile. He was overweight and looked nothing like his photos. I ended the date as quickly and graciously as I could. The guy was totally gross and pervy. I alerted the support team, and I don't see his profile any longer. That was a bit of a shocking experience, but at least the SB team was responsive.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Hayley, first of all, thank you for your review. Secondly, thank you for reporting the member in question, this is the best way to keep dishonest people off the site. If you are concerned about fake photos, ask the member to verify their photos on the site before you agree to meet them, I think this would have helped you avoid the bad experience.

Thumbnail of user luism238
Florida
1 review
4 helpful votes
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November 1st, 2019

I'm sharing this review because there are many similar types of sugardaddy websites out there. I had only tried another one once before and was very disappointed, overall. I signed up for SecreBenefits mainly because I read lots of positive reviews such as the ones on this (TrustPilot) site. After only about 2 weeks on the site, today I met the sweetest, and sexiest sugar baby of my dreams! She is super hot and we connected very well on our dinner date. I am super excited to meet with her again in a few days. I am so thrilled with the results of SecretBenefits and wanted other men, like me, who are looking for that connection to have the opportunity I had!

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for sharing your positive experience with Secret Benefits. I'm really glad to hear you've enjoyed yourself and wish you the best.

Thumbnail of user ericg99
Canada
2 reviews
3 helpful votes
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August 22nd, 2017

Met a couple of girls here over the last few months. Now seeing one of them on a permanent basis. Good number of hot girls. I see the review from Dan L, these girls aren't escorts, the price I pay to spend time with them is totally worth it. If you want a hooker go to backpages Dan!

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks Eric for taking the time so submit a review. We're really glad to hear you've had success on the site.

Thumbnail of user christinan53
North Carolina
1 review
8 helpful votes
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September 20th, 2018

I wouldn't even give this site a 1! I signed up a month ago and my regular photos and verification photo and video are still pending after it says they should be uploaded in 24-48 hours yet its been weeks. I get emails saying someone has viewed my profile and when I go to the site it says I have no messages and no visitors! I have sent several emails over the passed few weeks to the help section of the site. I get an automated response saying someone will personally respond to me in 24 hours or less and I have not gotten a single response. I deleted my profile and started over with hopes I'd have a better outcome and nothing.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Egyypt, I looked up your username and your profile was not approved due to you being in violation of our terms of service. Creating further profiles will not help the matter.

Thumbnail of user elizabethp1876
Canada
1 review
0 helpful votes
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October 27th, 2022

Tbh, I just got out of a serious relationship and joined a few of these sites for sh*ts n giggles. Little did I expect to meet someone that would sweep me off my feet, but here I am 1 month later and I agreed to take it to the next level and date this guy exculsive, haha. He's actually a really good guy so far so pretty happy I found him on this site.

Value
Quality
Thumbnail of user lisak564
Florida
1 review
2 helpful votes
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February 9th, 2020

I would like to give recognition to the support on Secretbenefits.com. I contacted them with a few questions and wanted to get a verification of my profile. Response time was prompt, and I was treated very nicely. My questions were answered and I managed to get my verified badge. Very impressed. (The person that assisted me most was Liz)

Thumbnail of user evah41
GB
8 reviews
7 helpful votes
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February 18th, 2021
Verified purchase

A friend recommended this to me but I don't feel comfortable with this kind of thing. I signed up and thought it was kind of weird that I had to verify my picture, I never saw a dating site do that before. It was confusing and my picture wasn't accepted for some reason I didn't understand.

Thumbnail of user ec94
Canada
3 reviews
11 helpful votes
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July 10th, 2019

This is a site where the women outnumber the men. As a man you will get the attention of would be Sugar Babies, my email inbox is constantly filled with requests from prospective dates. The dates are all within 20 miles of my residence from women in their 20s, 30s, and even 40s. You'll have to be honest with your intentions, if it is sex you want, you'll have to make sure it is understood beforehand with your date. Otherwise it is only for casual dating ie. Movies, lunch, dinner and nothing more. Your date might request a retainer for services, say 200.00 to 300.00 dollars a month in exchange for?. Try this site at your risk.

Thumbnail of user matthewm390
North Carolina
3 reviews
33 helpful votes
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July 15th, 2019

This website has now taken the lead for me to be the worst SB or arrangement website. Signed up for a membership there and right out out the gate hottie after hottie starts emailing me. If found that unusual, typically it's the guy trying to chat with the lady. Oh but hold on, it's cost credits to open these emails from all of these hotties emailing me. About 3 bucks per email. When you do, and email them back, it's about the last time you hear from them. Do you see the scam now? It's just a bunch of fake profiles created to get you to spend money there opening emails from girls that don't exist. I did find one chick there in 6 months that was real however, she turned out to be a local hooker. I should have skipped the fees and time associated with Secret Benefits and used a escort website she was in for 75 % Less! SMH oh well, life is a lesson. The Secret to this website is there is no Benefits.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

I’m very sorry to hear you haven’t enjoyed your experience on Secret Benefits. We have tried to contact you to offer assistance but we have not heard back from you.
As a new user to the site, please keep in mind that sometimes people can take a few days to reply to their messages, hopefully you’ll receive replies from more women in the coming days if you haven’t already. People do get busy with their lives off the site and don’t always check in every day.

If you are ever concerned about any profiles please use the report function and we will thoroughly investigate the profile.

Again, sorry to hear you didn’t enjoy your experience, please do check your inbox as customer support is eager to help you.

Thumbnail of user darrelj32
GB
1 review
0 helpful votes
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March 2nd, 2023

I tried this site before but did not meet anyone. I got into a relationship with someone from another site but did not work out. Back on Secret Benefits and the site grew a ton. I am matching with women everyday and hsving sime great chats as well as eventful dates. Very hapoy with my results this time round.

Tip for consumers:
Complete profile and be honest from get go

Value
Quality
Thumbnail of user melissal215
India
1 review
0 helpful votes
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August 6th, 2018
Verified purchase

I'm enjoying the site so far, but I wish they had an app for my phone. I would probably be a lot more active if they had an app. Just saying. The site is cell friendly, but not as easy as an app should be. I would give them 5 stars if it weren't for this.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

I'm glad to hear you are enjoying the site. Thanks for your feedback regarding the app and please stay tuned as we will be releasing an app very soon.

Thumbnail of user kierstenp8
New Jersey
1 review
0 helpful votes
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January 9th, 2021

I thought it would be nice to give some props to Krystal for helping me out with my profile. I was particularly having issues with getting my video I uploaded to get verified so guys would take me more serious. After a bit of confusion and some patience with me on her part we got it all sorted out today. Give her a raise! Lol

Tip for consumers:
Just be honest.

Service
Value
Quality
Thumbnail of user treyw56
Georgia
1 review
24 helpful votes
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May 17th, 2021

Site intentionally does sketchy actions to overcharge men.
The cheapest plan is $59 for 100 credits. They charge 10 credits to initiate contact, 10 credits to view private photos, 10 credits to share your private photos, when typing a message the system auto places a selection box to charge you 10 more credits to boost a message, sketcky, so for $59 you maybe can fully interact with 3 people. People I am convinced are fake or computer generated. You don't have any activity until you buy credits then alof a sudden you have messages to read, that may just be "Hi". Don't waste your money.

Tip for consumers:
Keep your money, stay away

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user jessicaw333
Germany
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

I've been actively dating on Secret Benefits for a while now. I've dated a handful of men so far. Decent dates, some more luxurious than others, but mostly decent guys. I'm looking for something potentially long term, so I'm taking my time. Secret Benefits has been legit as far as delvering as a dating site should. Acutally, one of the better dating sites from my experience.

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From the business

Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.

Company Representative

Thumbnail of user secretb1
Secret B.
Typically responds within 7 days

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