Secret Benefits has a rating of 3.2 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and last night. Secret Benefits ranks 695th among Dating sites.
This company responds to reviews on average within 7 days
I've been ghosted twice from chicks on this site, but the last one just majorly redeemed herself yesterday. Tbh, I was about done with trying on here, but just like that, I think I just met my match. Amy and I have found a great arrangement that works for both of us and I'm actually excited. Upward and onward!
SWM, I've used this site off and on for about 4 years with varied results. One of the most annoying things about it; The site automatically sends out messages and likes from dormant female accounts just to get you to spend credits. Now lately they won't take credit or debit cards which I've used for years. They only accept Bitcoin to purchase credits to contact other site members. What a load of crap!
This site is hilarous. I really don't think I've encountered a site so full of scams in my life. It's just so blatantly bad… and as for the reviews, I mean come on, who's writes this nonsense.
* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I've gone out on dates and getting some attention but my advice would be just take your time and use common sense when meeting someone for the first time.
Tip for consumers:
A Starbucks or a place like that is a perfect 1st meeting spot
Truth be told, I'm not one to write reviews unless a business really did something to wrong me, but this is kind of an exception because I'm actually having a really good experience using the dating site, Secret Benefits. I've used other dating websites in the past, and most have been alright, but I think this one has a modern edge and functionality that the others don't really have today in comparison.
The men I have gone out with have been gentlemen and all-around nice dates, but I'm not sure what I'm really looking for yet, so it's kind of a good thing most of these guys are also looking to casually date although a couple of guys have asked me about my thoughts on a long-term relationship (can't blame them for trying).
Another nice perk is it's totally free for women and you don't get bombarded with ads or spam, but they do send you emails about dating and relationships if you opt in for that. I did verify my profile fairly easily with their support, but my one critique is I wish more guys would verify their profiles. It makes it a lot easier chatting with someone when you at least know it's the guy in the pics you're looking at!
The structure of payment strongly encourages fakes, meaning, you pay to contact a woman, even if she's only on the site for one day and then vanishes. That happens all the time. You'll see a cute new girl, you reach out (which is how the site makes its money), and the next day she's listed as "no longer active." It just feels like a lot the people I write are set up by the company, and it makes me wonder if they should be investigated. I could be wrong. And there ARE real girls on there, too, I've met some really nice ones. It just feels like I should get a bunch of credits back for all the times I write someone who's on the site for one day and then is gone.
One more thing -- it's kind of fun and diverting. I have my system set to log on regularly, it's kind of like a coffee break. If I find a real girl -- there are some -- great. If not, I lost some money to a bot scam, but what do you expect, it's a sugar daddy website, I can't find a single one that gets good reviews. All the same, it'd be nice if they refunded credits wasted on girls who pop up for a day and then vanish.
* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for taking the time to share your experience on the site. All of the profiles on the site are submitted by real users and we encourage you and others to report any profiles that you feel are not playing by the rules. I'm glad you have had some fun and hope you'll have even more in the future.
Gentlemen there are many attractive legit women on this site. Take your time shop around and be selective. I assure you wont be disappointed. Good luck and enjoy!
Thanks for taking the time to write this review William. There certainly are a lot of attractive women on the site, glad you are enjoying
My roomie thought she would be funny I guess and started my profile on secretbenefits.com without me knowing. I was kind mad at her at first but I couldn't help my curiousity when I started getting favorited and messages from pretty sexy guys. Started chatting a guy, Charles, that lives a couple miles from me. He took me out last night and the sparks were flying! Feel like I'm floating this morning. Guess I need to thank my friend now!
I'm glad to hear you have enjoyed your experience on the site, thanks for taking the time to share.
Lots of beautiful women but I'm suspicious if there is a kick back to the girls for getting you to message them or unlock their private photos (nothing special). Smallest credits package is 200 credits for $89 (about 45 cents per credit). 10 credits for unlimited messaging to a user or to open private photos. Do both and you're out 20 credits (or $9). Women message you and when you reply, you never hear from them again. Some will converse a basic sentence until you also open their private album and then you never hear from them again. One was kind enough to reply and even agree for a date to meet, and then disappeared. May be they are just looking for a billionaire but there must be some type of incentive to get guys to pay to read their generic/general message in the meantime.
UPDATE:
Shortly after this review was posted, Liz from SB Support contacted me with some possible explanations for low response and tips (I wasn't aware they even had support). SB also credited me my last purchase and encouraged me to give it a little more time. Rating is updated from 1 Star. May do a follow up to this one.
Tip for consumers:
Still up in the air and can't change my title for this review
The site is packed full of beautiful female bots for you to waste your credits on. Genuine women are in the minority.
If you are a guy, save your money and go elsewhere.
Tip for consumers:
After complaining about the bots to customer service, I was given a full refund.
* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The support staff are very responsive and helpful. Some of the ladies actually do respond just set your expectations accordingly... you may or may not get responses
Thanks for taking the time to submit your review. People can take awhile to respond sometimes and I hope that you get more and more responses in the coming days.
Cool site. My girlfriend told me to check it out. She said she had been on SB for 6 months and has had a good experience. I just lost my job and I am trying to pay for school and keep my head above water, so I was happy she told me about this site. I've always heard about women finding men that are happy to take care of them and encourage them to succeed in life, but I really didn't think it was something that would be possible in my reality. I've been on for like 2 weeks now. I had guys message me right away after I created my profile. I decided to verify my identity with them and I had twice as many guys message me after that! 3 dates in my first week! 5 dates after my second week on the site! Some have been really generous with gifts and paying my way, and some have been a little cautious acting. I understand we are all looking for an ideal situation, so no big deal I guess. I haven't met someone that I am totally into. At this rate though I feel I will find my sugar daddy as long as I keep it up and stay positive! I know there are several similar dating sites to choose from online, but I'm happy with this one.
For a variety of reason I suspect they use computer generated messages to you as mentioned by others, to get you to spend tokens. I have had an absurd number of messages sent to me, that when I pay to open contain either "Hi" or "How are you handsome", but when you reply you never hear back. I am highly suspect about the "last logged in" info which was often different from the location they were supposed to be from, and very frequently was from cities in Maryland. I mentioned recently, and now every listing states "last logged in from United States". Finally, if you study the images closely you will note electrical outlets that are not used in the U.S., and I am confident I have often seen digitally altered images of the women, I mean actual faces shown that were not corresponding to the skin tone and position of the neck. For me, the whole things screams scam very loudly. Once my current load of tokens is done, so am I. The real girl selection is okay, some good and some not so, but the scam aspect is unacceptable.
Thank you for your feedback, we take complaints about fraudulent profiles very seriously. We would appreciate if you contact us directly about any users you have concerns about so we can investigate and remove from the site.
We are glad to hear you were able to have some good conversations on the site and very sorry to hear you had some bad experiences.
Users who do not respond can be for a variety of reasons, such as them deactivating their account, being banned, losing interest, logging in very infrequently, finding someone else they would rather talk to etc. Again, if you would like us to look at your account please contact us directly.
We did have some temporary problems with our geo location reporting in September which has since been resolved, we apologize for any inconvenience this may have caused you.
So after an initial introduction to the site and using 100 credits very quickly, I bought the 1,000 credit package. I had lots of introductions from women, all quite polite and as such, I spent 10 credits a time responding to the majority. Out of those I responded to, at least 80% did not even read my response. Let me elaborate, supposedly a woman took time to view my profile, send me a message and then decided not to read the response, despite this being less than 24 hours since they contacted me?
Being a little puzzled by this, I sent messages to those who contacted me, asking what happened and two of these women came back to me explaining that they did not send the intro email themselves... it's done by the site. So basically, it appears that to spend my credits, the site sends emails themselves, so I "connect" with the woman, whether she is interested or not? That's just not right!
If you persevere, then there are opportunities, but honestly, this isn't right.
I did complain about the lack of response, before these two women responded to me and was given an extra 100 credits, but based on the information I now have, I will be reporting this site and will definitely be removing my profile when I've used the last of my credits. Avoid like the plague!
Been on the site for two weeks, there may be very few legit girls on the site I think met 1, but the rest are total BS. (funny a reverse of the site signature LOL) I had some fun with it, and I just couldn't give my money away as a donation to help these girls out even if had I wanted to not even expecting anything in return, but after 2 cancelled dates and a no show with girls dropping of the network after agreeing to meet up or disappearing completely after I reply to their message, I am very skeptical and bit pissed that I waste this much time. Ok Herb, screw me once, shame on you-- you need to fix this s%1t. I'm done with BS of SB
Hi John,
I'm sorry to hear you didn't have a great experience on the site. As with any dating site, there's always a chance that someone you agree to meet up with decides not to at the last minute. Unfortunately there's not much we can do to make users more reliable than they are on any other dating site. We do have about 1000 new sugar babies sign up every day and a thousand sugar daddies, we are dedicated to providing them with all the tools to make it as easy as possible to make quality connections.
I signed up on a lark. I found a great girl to enter into an arrangement with. Will it last forever... not the plan but I am thrilled to find her and enjoy my benefits. The site worked as promised.
Thanks for taking the time to write a review of secret benefits Dan, really glad you've had a positive experience on the site and hope you continue to enjoy the site.
I would simply like to share that after 4 years of struggle as a single mom I finally found a SOLID REAL-MAN and if it weren't for finding SB, having faith, and taking the leap with John, I would most likely still be struggling in a very bad space. Don't get discouraged girls! There truly are good ones out there!
Maybe you can find one on SB too!
I just lost my job and I am trying to pay for school and keep my head above water, so I was happy she told me about this site. I've always heard about women finding men that are happy to take care of them and encourage them to succeed in life, but I really didn't think it was something that would be possible in my reality. I've been on for like 2 weeks now. My girlfriend told me to check it out. She said she had been on SB for 6 months and has had a good experience. I had guys message me right away after I created my profile. I decided to verify my identity with them and I had twice as many guys message me after that! 3 dates in my first week! 5 dates after my second week on the site! Some have been really generous with gifts and paying my way, and some have been a little cautious acting. I understand we are all looking for an ideal situation, so no big deal I guess. I haven't met someone that I am totally into. At this rate though I feel I will find my sugar daddy as long as I keep it up and stay positive! I know there are several similar dating sites to choose from online, but I'm happy with this one. Cool site.
Have been on this site for 4 years or so and have spent hundreds of dollars on "credits". Have met a few young ladies in the past, so there are some real girls on there, but their percentage is getting less. In the last 2 years it has changed. I get lots of messages initiated by a girl. Of course it cost credits to answer the message and more credits to see their secret photos and now even more credits to see their "secret questions". You get one or two messages from the girl then the conversation goes dead. So of course you spend more credits just to see if they read your messages. And you are also encouraged to spend more credits to "boost" the message to get them to read it. In the end you burn up a lot of credits and accomplish nothing and get frustrated so you move on to another girl and often repeat the process. Before you know it you have burned through $169 worth of credits and have made no meaningful contact with a girl. A few real girls have told me they were not made aware that guys have to use paid credits to answer their messages. This site has a lot of potential but the owner have turned into greedy scammers!
* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Stay far far away. If there even are any girls in your area they are hideous. They will never stop sending you emails. They do the credit thing with bots to eat them up.
Hi Tom,
As I explained on the other review site where you also left a one star review, we have no intention of sending you emails if you aren't interested in receiving them. There was a glitch which has since been fixed whereby some users who deleted their accounts weren't properly unsubscribed to emails which is what happened in your case. As for your other comments, there are no "bots" on the site and it seems a bit unfair for you to say that while at the same time acknowledging the existence of girls in your area. I think you had a poor first experience, please send us a PM if you'd like to give the site another try.
Be forewarned! Though there might actually be 'real' women here, the site has obvious fake profiles that will interact with you, pushing you to spend credits. You've all seen it… You barely get access to the site, haven't even begun a bio let alone uploaded a pic and already three girls are sending you messages? Mmm… BS much?
Update: I received an email from Liz reassuring me that there are no fake profiles. Interesting that so many here have similar experiences. She stated they issued a refund for my 100 credit purchase, so I guess we'll see. I saw a review that one gentleman spent 20 months on this site. I can't imagine the amount of money he spent, thousands likely, before meeting his SB only to spend even more on her. Another reviewer claims to have had a conversation with a girl who admitted that the women are incentivized to drain credits form men's accounts with endless conversations that lead nowhere.
As men, we pay regardless of the relationship… traditional or SD/SB. The target is a mans heart, and its a easy target to hit. Read The Rational Male and hope for the best, prepare for the worst.
Tip for consumers:
I didn’t ask for a refund as it’s pointless waste of time, which is the point if these predatory types of dating sites.
Took my money then few days later wouldn't let me sing on said invalid email address. Could not reach or get answer from contact page. No phone number to contact live rep.
I'm sorry you have been having trouble logging in. We've been trying to help you get back on the site for the last few days and will continue to try.
Customer service was very nice in contacting me, really couldn't have done a better job, in my opinion. Although I had some issues at first I'm ready to give them another go!
Hi again, I'm glad to hear you are interested in giving the site another shot. I sent you a PM here on Sitejabber and hope we can get you up and running again.
I sent this complaint to SB, with no response so far -- I am asking for a refund!
AUTOMATED MESSAGES/ROBOTS/FAKE PROFILES - Have read reviews online exposing this! I have gotten so many messages from women, but when I reply - even if it's 2 seconds later - what do I get? No response. My message mysteriously never even shows up as being "read." I have wasted SO MANY credits like this, it's ridiculous. This is not an honest way for the site to make money. I wish I could tell which profiles are real and which are SB robots. Please shut off automated messages to me immediately! ****************** In addition to the above complaint the site glitches a lot. Maybe it does that for me because I write so much I don't know. But it's very confusing because it's not obvious that particular conversations get frozen. So it looks like the other person is ignoring you and not even reading your message, and it looks the same to them. This has happened 2 or 3 times (twice with the same person) and it's just horrible. I only joined in late August. ********* What I really want is for SB to email me back about my complaint and either refund me or do something to make it worthwhile to stay - I have found a handful of real women to talk to, but I'm on the fence and might just cancel my entire account.
Tip for consumers:
Still waiting on refund, will update.
I found the man of my dreams on sb. I'm sooo happy that he's everything I asked for and more! We are currently planning our dream vacation together for later this summer. Pure bliss
I joined this service about a month ago and have yet to have a date or reach one of my matches by the phone number they've given me. I'm no don juan mind you but I'm not that bad looking and am in shape and ama nice guy but I've either had the girl drop out after sending me an initial brief message and after I've responded, or they give me a few brief responses and then stop texting me or when I think everything is fine and they give me their phone number, I call it and get voicemail. When I ask them they say they just have texting or their phone is broken or they refer me to an outside messaging service or they are traumatized by previous abusive boyfriends. So why are you actively on the site then? I'm starting to believe what some previous reviewers said that there may be a few real girls on here but the majority are bots or staff just replying to burn thru your credits. There's been too many dead ends since I've joined. I've had much better luck with regular escort sites returning calls and meeting even though I'd like more meaningful connections. I'm really starting to get pissed.
Hi Jim,
Sorry you've had some ups and downs on the site. There isn't much we can do to make the people you contact more reliable and unfortunately, people get cold feet from time to time. Please report any members who you feel are not on the site to find a date as that helps us keep out any people with the wrong intentions. There are no bots or staff members replying to your messages, if things are falling through it could be that you need to rethink your approach or it could just be that you've had a bit of bad luck.
I have a great time using secretbenefits. I've mentioned to them that it could use some additional filters but what the site really has going for them are the quality women
First off, I've been with real women from the SB site. You can't be a naive newb and expect much in your favor. If proactively on the site and doing things right u can meet choice ladies.
Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.
I'm glad to hear you've been enjoying Secret Benefits and thanks for making an exception and submitting a review. Please encourage all of the guys you chat with to verify their photos, while we do our best to encourage it, they are more likely to do so if it's a requirement to meeting you.