• Secret Benefits

Secret Benefits

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Overview

Secret Benefits has a rating of 3.2 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and last night. Secret Benefits ranks 695th among Dating sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 66.7%
Positive
20
Neutral
0
Negative
10
1
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How would you rate Secret Benefits?
Top Positive Review

“Redemption”

Dennis A. P.
7/5/24

I've been ghosted twice from chicks on this site, but the last one just majorly redeemed herself yesterday. Tbh, I was about done with trying on here, but just like that, I think I just met my match. Amy and I have found a great arrangement that works for both of us and I'm actually excited. Upward and onward!

Top Critical Review

“Scam profiles and only accept Bitcoin”

Mike W.
10/2/24

SWM, I've used this site off and on for about 4 years with varied results. One of the most annoying things about it; The site automatically sends out messages and likes from dormant female accounts just to get you to spend credits. Now lately they won't take credit or debit cards which I've used for years. They only accept Bitcoin to purchase credits to contact other site members. What a load of crap!

Reviews (442)

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customer service (22)
Thumbnail of user km611
California
3 reviews
23 helpful votes
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September 12th, 2019
• Updated review

This is an update to my prior post regarding Secret Benefits. In my initial review I stated that customer service had not responded to my complaints. Well only after my negative reviews went up customer service from the site did contact me and were very gracious and professional. They refunded my initial $59.00 and provided me with an additional free 100 credits. However since my negative review customer services has repeatedly harassed me to update/change this review from a negative review to a positive review. After I refused to update my review my profile pic on the site kept mysteriously disappearing leaving the few real ladies on the site with either nothing to see when they visited my profile or a blurred silhouette (this happened at least 5 times even though I would re-upload my pic each time). Their final claim was to say that the use of the term "scam" was defamatory and forced a different review service to remove the review. I have updated the review on that review site to no longer state that Secret Benefits is a "scam" but detail my experience there. However please read the review below to see what a scam Secret Benefits is since SITEJABBER is apparently a bit tougher and more interested in the truth than the other review site.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

I'm glad customer service was able to help you. Again, I'm sorry you didn't enjoy your initial experience but I'm really glad you've decided to give it another shot and hope you'll have a better experience this time around.

Complete Scam!
September 5th, 2019
• Previous review

Gentlemen,

Don't waste your time or money. As some have suggested this is a complete and utter scam. You will receive messages to get you to buy tokens. Minimum is $59.99 which will allow you to talk to ten women only. You get messages then once you open the conversation those women will never respond to you again because I suspect they are actually guys working in a computer bank for Secret Benefits. I identified to costumer service where the same photos were shown for multiple profiles one of which had messaged me supposedly from Southern California and when I went to respond the person was logged on in Canada. Customer Service still hasn't responded to my complaint.

Let me repeat fellas. This is a scam. Do not waste your money. Please. I am a current member and fool for wasting mine so trust me I know.

~102Mnight

Thumbnail of user sydneyl32
Florida
1 review
6 helpful votes
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June 8th, 2019

I have reached out to customer support every day. I've yet to receive an email. I'm extremely irritated at this point. I've sent my email as well. I was very excited to use this.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Sydney,

Customer Support have informed me that your account was verified and taken care of. Sorry it took longer than expected and I hope you'll enjoy using the site and update this review when you do.

Thumbnail of user elsies27
Florida
1 review
2 helpful votes
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August 20th, 2019

This has been a great way for me to meet guys who get what I'm after. I have been out with several and whenever I want to meet a new one I just login and pick

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

That's great to hear, thanks for sharing your experience. I'm glad that SB has allowed you to get what you are after, that's what dating on your terms is all about.

Thumbnail of user damianf32
Georgia
1 review
1 helpful vote
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July 21st, 2020

I gave SA, EM, and SDM a try as well as SB. Hottest women I've dated have been off of this site. They also have the credits advantage vs the monthly fees as most others do.

Thumbnail of user norrisk7
Bangladesh
1 review
0 helpful votes
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January 5th, 2021

I SIGNED UP FROM AN AD YESTERDAY. GLAD TO READ GOOD REVIEWS HERE. I FOUND THE SIGNUP REASONABLE AND FAST. LAUCHED INTO SEARCH AND SEE SEVERAL VERY ATTRACTIVE PROFILES. GOT MY FIRST REPLY AND CHAT STARTED. NOT MY FIRST CHOICE BUT SHE'S CUTE AND RESPONDING FAST.

Tip for consumers:
KEEP IT REAL. TAKE IT SLOW. NO REGRETS.

Service
Value
Quality
Thumbnail of user jennifern198
Minnesota
4 reviews
20 helpful votes
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June 3rd, 2021

A potential SD keep trying to lure me out of state along to a bar in a hotel. It was highly suspicious so I reported him, less than 48 hours later I am banned. Didn't notice for a few days as I don't log in everyday because to put it bluntly you ain't gonna find anything worthwhile on this site. When inquiring about it they said I broke TOS and that for privacy reasons they cannot tell me more. First of all there is no such privacy laws preventing someone from finding out info about their own account. Companies use this excuse when they're committing a suable offense and don't want to get sued. They prioritized a paying subscriber over the safety of women on this app. IF YOU ARE A WOMAN DO NOT USE YOU MIGHT GET ASSAULTED AND THEY WILL BAN YOU

Edit to add: Someone asked if they tried to pay me off to remove my review, the answer is no. I've not had any contact with them since right before this review was posted.

Tip for consumers:
Don't use this one go to any other option first

Thumbnail of user dylanm55
Canada
9 reviews
23 helpful votes
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July 4th, 2018
Verified purchase

I found a great SD here in no time at all and wasn't innundated with messages from one-track-mind sickos like on other sites. Keep up the great work SB.

Thumbnail of user rickyh284
GB
1 review
1 helpful vote
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November 1st, 2023

All that really matters to me is if I can meet attractive women, and that I am. A lot less nonsense from women that go back and forth or just straightup ghosting me on other dating sites

Value
Quality
Thumbnail of user jeffjaxxon7266
Virginia
1 review
0 helpful votes
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November 26th, 2023

Had some early issues, but their customer service was right on top of things. They were very helpful and now things seem great in here.

Service
Value
Quality
Thumbnail of user l.k3
New York
1 review
0 helpful votes
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June 2nd, 2022

I want to share that I think the ongoing good support response I get from Secretbenefits.com has been the best in my experience from online dating sites.

Service
Thumbnail of user paulym4
Illinois
1 review
0 helpful votes
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September 23rd, 2020

Having a blast! Every night out with someone new. Real easy striking up a convo and having it lead to a date. If you're not having luck here, you're not doing something right!

Thumbnail of user williamm1011
Washington
1 review
7 helpful votes
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July 10th, 2019

Custmer service is horrible. Guidlines that are not consistent. Women are flaky and immature.
Certain that bots are used. I am contesting CC charge. Use ur $$ and time otherwise.

Tip for consumers:
Dont

Service
Value
Quality
Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Sorry you haven't enjoyed your experience, we've been unable to contact you after several attempts. Our customer support team has no record of ever having received a message from you and the profile you claim is yours was never used to purchase any credits making your claims difficult to verify. Please do reply to us as we'll be happy to help.

Thumbnail of user frankr1213
New York
1 review
0 helpful votes
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April 7th, 2023

Iam writing this because honestly would not yave given SB s chsnce if it were not for my buddy showing off his new arm candy everywhere he gies and finally dpilled the beans that he met her on this site, so determined to get my own babe, I joined, and tbh just doing the rounds. No prob getting dates and met some real incredible women that want more and there have been some good connectuons but with so many options, it is realky tough settling on one right now. First time in my life honestly with do many hotties that hmu at once. Credits are reasonable but can see how it can get out of hand if you messaging a load of women at once.

Tip for consumers:
Ok to play just do not be dishonest or mess with people's emotions

Value
Quality
Thumbnail of user tashap18
Kentucky
1 review
1 helpful vote
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November 23rd, 2018

I felt like there were a few major factors when joining secretbenefits.com that won me over.
1. I wasn't sitting there answering a million dumb questions and stressing over just trying to get a profile started before I ever even get to see if there are hot dudes or not on the site. Instead, I think I spent like 5 minutes throwing together a starter profile before I started my search.
2. Totally free, and no private info is required of me other than my email of course. Need I say more? Also, you aren't hit over the head with spam and ads. Actually, I don't think they have any kind of outside advertising on their site?
3. Real guys that show up for the date! I have to put it on a bit and put my best flirty face on, but it works! I think at this point I could get a date with at least one of the several guys I've seen from the site any night of the week. Hahaha
4. Super fast site and really easy to use. I kind of have no patience for slow sites, so this kind of helped seal the deal. If you appreciate modern well-built websites, this is a good one.
The only thing I would warn about especially for women like me is always be cautious and take your time with guys in the beginning. Always meet in a public place in the start and just use your better judgment.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for the thoughtful review and great advice. I'm glad to hear your experience has been positive.

Thumbnail of user wb108
Maine
1 review
10 helpful votes
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February 4th, 2022
Verified purchase

"The recipe is simple. Lots of cute girls will contact you regularly with short messages, like"hi, hun" or "what's your hobby?"

You send a reply, they grant you access to their secret photo album. All of these clicks cost money.

At no point did I ever get a real response, always just trying to get you to buy more credits.

I'll bet the positive reviews are plants or bots"

Ok, that was my original review. The company, to their credit responded quickly in an honest manner that suggests that they are legitimate and not some overseas scammer. They refunded my money and even gave me more credits to try the site further. Because of their good customer service, I moved my rating from 1 to 3 stars.

THAT SAID, my experience thus far with lots of credits... I quickly fired off 20 messages to women, a mix of ages and stages in life, ALL of whom had previously sent me a message. No cold calling from the blue. I got 3 responses that seem to be from real people. I think. Of those, one has actually written back and forth to me, likely not a bot.

So what can you expect? It is likely going to cost A LOT MORE than you thought to make contact with a real woman. It is possible that they are sophisticated scammers, knowing that I've been critical, or it is possible that many of these women are either not real or just not very interested. What I think is most likely is that these women are being coached to behave in a way that increases value to the site. Send a one word message to a many SDs as possible, whether interested or not. Take one picture and make it a secret album and give them access first. Be coy.

It's likely going to cost you a lot to find a connection. I am pushing through with it to try to prove to anyone reading the review that it is or isn't a scam. If I do in fact meet a real person, I will update my review to 4 stars, not 5 bc it really is a very expensive version of similar matching sites.

More to follow.

Will

Tip for consumers:
Expect it to cost $$

Value
Thumbnail of user dougbaunulla
Texas
1 review
0 helpful votes
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January 12th, 2024

Sorry ladies but I just scooped up the best catch off here and he is rockin my world! My expectations have been fulfilled and the some. Bye🥰

Tip for consumers:
Focus on the prize

Service
Value
Quality
Thumbnail of user bk236
District of Columbia
1 review
0 helpful votes
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July 19th, 2022

I signed up to Secret Benefits out of curiosity after seeing a review about the site and it's surprisingly all around great imho
I've never had such an easy time connecting.

Tip for consumers:
Be genuine and just say what you are looking for and you might be surprised

Service
Value
Quality
Thumbnail of user rajonislam8605
Canada
1 review
1 helpful vote
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October 7th, 2023

My sincere thanks for helping Marie and I find each other. 6 months into our relationship and could not be happier!

Tip for consumers:
Sincereity goes a long way to finding your match.

Service
Value
Quality
Thumbnail of user iagos
California
1 review
0 helpful votes
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October 31st, 2020

This webwite does work if you are looking to hook up. I had absolutley no luck with Tinder and other sites like POF and encountered nothing but scammers there. I have met up with two hot young girls and it has been a regular thing with them now. I have one warning to the men who decide to join the site and purchase credits in order to use the site fully, there ARE fake profiles, and many of them in my opinion. And I am convinced the people who run the website reach out to you in the hopes you will respond and use your credits up fully well knowing its just a waste of time. So my advice is this, if on the girls profile it is extra-extra wordy, they say they want things other then an 'areangement", they say they are looking for conversation, they like texting etc... I would advise you never respond to them or contact them, block them all. Its just a pattern I beleive I have spotted, those interactions never go anywhere and waste your credits.

I also buy the most credits and once you get down to your final 10 credits a limited time offer becomes available in which they will double the credits but ONLY if you have 10 credits left and purchase in like 10 or 20 minutes. So wait until then to replace your credits. The third time i purchased i assumed i would get the doubling but i did not and they explained how to get the special offer to me.

Being nice to the girls is also key!

Good luck.

Thumbnail of user brittanyj78
Tennessee
1 review
5 helpful votes
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June 30th, 2019

So far bad experience i have been waiting to get verified and still no email or anything i was really excited for this site

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Sorry you had difficulty getting verified. Customer service reached out to you and everything has been take care of. Hopefully you'll update your review to reflect that.

Thumbnail of user justinaf1
Florida
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I met a really cool guy and then stopped using the site as one is enough for me. Nothing I can think of to complain about.

Thumbnail of user ml815
Arizona
1 review
24 helpful votes
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June 25th, 2023

As other critical reviews have mentioned, you get many messages from women, but most of them are generic, and few last more than one or two exchanges.

I receive tons of admirers, and my inbox regularly receives messages, but as soon as I open them, they ghost after a brief exchange if that. Mind you, these "women" reached out to me. I didn't contact them. They don't even respond to a simple greeting. One would think they'd at least be interested in an offer--it would cost them nothing. Not at all. Contact and ghost.

Every action costs 10 credits. That includes opening a message, sending a message to a profile you haven't contacted before, unlocking secret photos, "boosting" a message to supposedly increase its visibility, and checking if a message has been read. These credits add up quickly. I'm talking hundreds of dollars. Once you're down to your last 20 credits or so, the site offers you double what you would normally get with a given package (the highest being 1000 credits for $289, or 2000 if you take the "deal"). It's just a sleazy tactic to keep you running on the hamster wheel.

After consuming a few thousand credits and several months on the site, I've been on two dates, and arranged three that never materialized due to flakiness.

I'm a guy in my early 30s. Good shape. Good money. Plenty of hair. No grey. A number of women have asked me why I'm even bothering with SB instead of using a regular dating site, including both of my real dates. The point is that my "competition" is weak in comparison. Nevertheless, the results have been extremely disappointing. If it were just a personal shortcoming, I could accept that, but the behavior of these "women" makes no sense at all. I figure many of them are fakes, but I also suspect that SB deliberately manipulates the communication behind the scenes. It might throttle your messages to real profiles and send messages to you from real profiles (without their knowledge) to keep you spending more money. Absolutely ridiculous.

Why this site is rated a 4 is beyond me. The ROI is terrible. Do not waste your time here.

Tip for consumers:
Everything costs credits. It adds up quickly. You get lots of messages, but few lead anywhere. Look elsewhere.

Service
Value
Quality
Thumbnail of user ceciw1
California
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Great site for meeting serious guys who know how to treat a girl. Seriously, I've felt like a princess since I joined.

Thumbnail of user konrads10
New York
2 reviews
13 helpful votes
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June 26th, 2019

Girls are real and some of them really know how to be sugar baby, but is a lot of inactive profiles.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to submit a review. Sometimes people take a few days to reply so hopefully those inactive profiles you experienced were just slow to reply.

Thumbnail of user roaddog519
Canada
1 review
2 helpful votes
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July 30th, 2023

I like the down too business app... everything flows well good app...I highly recommend it it's very well made

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From the business

Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.

Company Representative

Thumbnail of user secretb1
Secret B.
Typically responds within 7 days

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