SelectHomeWarranty

When I bought this warranty I was told that it included Roof Leak, unfortunately during this winter storm, we leaked. We filed a claim and they sent a technician after 15 days when he submitted the report it was denied. I called them and ask for a specific reason they didn't explain well and didn't give any specific reason for being denied. Only when I requested a manager they didn't connect me either. Very rude and pathetic company. I would not recommend this company to any one.

I file a claim for water leaking under my sink cabinets and they sent out a so call technician to diagnose the problem with no tools, and he stated that the leak was coming from a corroded pipe behind the wall on the outside of my house. So I just found out that corrosion pipes are not covered under my warranty and I have Platinum Care. So, I will tell anyone who is looking for a home warranty company do not use these guys. I have a concrete slab

After calling three times and submitting a service request through their portal, they finally sent a technician to fix my HVAC. I ended up paying $200 more than if I had called a service company directly. When I tried to cancel my policy after just two months, I had to spend 50 minutes on the phone dealing with the runaround—time they won't reimburse me for—and they only offered to refund 50% of what I paid. This company is a complete scam with absolutely no benefit to having their warranty policy. Stay far away!

Horrible! They cheat their customers. I can't wait to see if they get a class action law suite. They denied a clam for a heater based on a clause for an AC unit. Basically, they did not evaluate the claim and denied it willy nilly.

4 days ago, I filed an online request for covered service. When I didn't hear back, I called each day for 3 more days. Each time I was assured that my request would be escalated. When I called, I spoke to someone with a strong accent who I could hardly understand. After 4 days, I received an email requesting I call in. When I did, I talked to someone who asked if I still wanted to follow through on my claim. After requesting service 4 times, I thought they would have figured it out. I requested to have my call transferred to an operator I could understand in the U.S. At first I was told they were in New Jersey, but they later admitted that phone calls were routed through New Jersey. I was told they could not transfer my call, but said a manager would call me back within several hours. It's now been two days, and I still have not been called. Unfortunately the item needing service was my refrigerator. After 4 days I called LG directly. They came out the next day and fixed my fridge. Because of the time that passed, all of my food was spoiled.

The week before Christmas I had 12 electric outlets to go out. Of course I checked the GFI outlet and reset the outlet and the breaker. I called SHW file a claim. They sent a technician. He spent time checking outlet and breaker box. He contacted SHW and told them he wanted to fish out the problem beyond the breaker. They told him this was not covered. I have the Platimun Plan.

I will be cancelling this policy. I filed my first claim for an oven repair. It has been broken over a week and the company told me they are unable to find anyone to repair it and suggested that I find someone myself. I didn't pay for a home warranty so I can locate my own repair companies.

SELECTHOME got me believing they had me in their best interest, they where quiet promising before i made my mind up to invest with them only to find out they are scammers and wanted to also scam me, luckily S/ I M O N C H / C.O.M are professionals in this game and they helped me in getting my money back.

Select home warranty doesn't provide support when you need the most. They update their exclusions regularly based on the issues they most spend. It's a scam and not a penny worth. Select home warranty doesn't care about their customers and they always make you replace and pay for it. While they have warranty in their name it's the only thing they don't provide. Worst warranty services in US is Select Home warranty. They care about stealing moeny and not Americans lives. Made my 5yr old spend 4days in a 95degree house and didn't bother to support me…don't fall for this scam!

DO NOT sign up with them!

Purchase home warranty back in September of 2023 based on an advertisement I received in the mail they claiming that they provide Free roof leak coverage! When I wanted to use them this winter for my roof leak, they denied it. So far I had 3 different issues that they denied all of them. Horrible company and Big Scam!

They charged me $75 to cancel my membership?!
They are ripping of people!
All their agents are located outside US!