How would you rate SeneGence?
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Nebraska
1 review
8 helpful votes
Follow Babe D.
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The worst. They do not care about their customers and especially don't care about their distributors. Will allow you to buy product (and pay for it) when they can't fulfill the order (for months!) Most recently I was charged for product over a month ago and still don't have it. I've sent many emails and not a single response. The lipsense product *if you can get it!* is great. The skincare line caused me a lot of issues. But no issue as big as the financial ones this unethical and near-fraudulent "company" has caused. Please notice all the gals who gave even a semi decent review left their info so they can promote themselves lol. That should say it all!

Date of experience: May 9, 2017
Arizona
1 review
17 helpful votes
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Senegence is a Scam
April 12, 2017

I joined Senegence because I like their LipSence lip glosses (that's about it). I thought it was an amazing product. I was so disappointed and continue to be 3 months later. Items are always Temporary out of Stock or if you order something that you want for a customer is sent to you as a Partial Order. That's when I realized this company is a scam. Corporate office is clueless. I have called them and I'm always transferred to someone else only to hear "you're number 219". My calls are never returned or e-mails responded. I regret having hope with this company and I regret spending my money or the bull$#*! starter kit which is only a bunch of literature.

Date of experience: April 12, 2017
Hawaii
1 review
11 helpful votes
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I ordered Lash Sense Waterproof Mascara for $20 plus shipping. I received it two weeks later and the tube was totally empty. Senegence wants me to pay a 10% restocking fee and shipping again when it is their mistake their is NO PRODUCT to try. They do not take care of their customers or distributors. They charged the distributor a 10% restocking fee and shipping twice as well. I refuse to buy their crap again! If I still want the mascara, I will need to wait about a month or so being they are out of stock! They need to go out of business for good!

Date of experience: November 8, 2018
Australia
1 review
17 helpful votes
Follow Rachel L.
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I'm a makeup artist and started to use LipSense at first for my wedding jobs. It's simply the best if people use it in the correct way. No dry or crack lips, using their gloss is a must!
I have also started using the skincare for last couple years, it clear up my blemishes and my skin look so much better and fresher. I have also switched to Use their foundation and makeup on myself everyday, as I have oily and sensitive skin, it's the best for me as it doesn't clog pores or break me out. Honestly the makeup and skincare I was using were good brands and a lot more expensive, but SeneGence work much better, I have never look back.

Date of experience: June 28, 2020
South Carolina
1 review
20 helpful votes
Follow Michele V.
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A friend of mine is a distributor for SeneGence. I purchased a couple of lip colors/glosses and fell in love with the product. So, I wanted to buy more and my friend suggested I become a distributor so that I can purchase the product at a discount. I'm learning now that while yes, you can buy the product at a discount you will not ever find anything in stock because most distributors will hoard, I mean buy so much product that nobody else is able to later. Then they trade amongst themselves. This is the most ridiculous business plan I've ever seen or heard of. I work and go to school full-time. I don't have time to sit at a computer to wait until they release new colors or add inventory. I don't have the luxury of that kind of time. BEWARE! I do not RECOMMEND this MLM even if you're looking to just buy at a discount.

Date of experience: April 21, 2017
North Carolina
1 review
4 helpful votes
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Not helpful
March 18, 2021

Ashley Gardner rose to fame because of her quads. She is a top producer and stunningly beautiful. I am a plain Jane average person. I watch her Instagram posts about beauty and she recently posted about not understanding why people are against the online sales tactics of SeneGence. She boasts how she helps you find what's best for you. I reached out because I have a disability and putting on 2 lipsticks and 3 different mascaras is just not possible. I told her I couldn't relate and could she direct me to someone who might be starting out as I was intrigued by the products but it was overwhelming. I got a very snarky reply and was told she's a master esthetician like I was beneath her So it's a popularity contest. It's not about helping average people who tell you they know nothing. They just want your money and when you say you want to start with something simple you are a waste of space. So sad. Think about it you can't review these "sales" people. You can barely review their products

Date of experience: March 18, 2021
Michigan
1 review
7 helpful votes
Follow Audrey S.
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Love love love the climate control and collagen mask most, but everything in between is wonderful too! I've been using it for 6 months now. So hooked.

Date of experience: January 17, 2021
Arizona
1 review
37 helpful votes
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I agree the way this company handles it's out of stock problems is bad. You should be able to sign up for the product so that you know about when you might receive it. But I have only been using it for a 2 weeks but I can already see the difference in my complexion. I am 71 years old and I am seeing fairly deep wrinkles disappear. I am using the Climate Control, the Dry Day Moisturizer, and the Anti-Aging Foundation. I want to wait a couple of months and then I will try some more of their products like the actual wrinkle remover, etc. The texture of the lipstick takes getting use to but there too I am seeing an improvement in my lips that tend toward being chapped. I'll check back in 6 mos if my rating declines.

Date of experience: August 30, 2017
Texas
1 review
10 helpful votes
Follow Lisa T.
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I became a distributor in August 2016 and have enjoyed my business since! It takes hard work for any home based business so if you don't have what it takes to own your own business, then SeneGence isn't for you! You don't need to recruit to earn money either! There marketing plan allows you to make great money by selling their products only. Sure, they are going through a growth spurt and products are out of stock but it just goes to show how awesome the products and the business really are! If you want to know more, visit my website at www.lisaslippylovers.com or go to my fb page, Lisa's Lippy Lovers and *******@lisaslippylovers

Date of experience: April 8, 2017
Australia
1 review
16 helpful votes
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Ive been using this for 5 years now and the clock has turned back on my skin. I'm turning 40 next year and often get told I look 27-28! It makes my day! I never get tired of it. Just start using it and keep at it, your face will love you for you!

Date of experience: May 13, 2020

Overview

SeneGence has a rating of 2.7 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeneGence most frequently mention and customer service. SeneGence ranks 50th among Skin Care sites.

service
12
value
10
shipping
11
returns
10
quality
11
+2