SeneGence

If I could give a no-star I would rate this company with none what started off as a great idea to have a lipsense party turned into a bad one had a lot of trouble with the distributor from her being 45 minutes late to our party when you have a party the distributor supposed to let you know about the history of the company and what it's all about she knew nothing she had a game setup and my mom won a prize opened it which was body cream and it was already used she had brought her husband and daughter to the party argued with her daughter about not letting her put on the product. After that not being able to get the product when she said she could to changing the time to when she could get the product to trading somebody to receiving it at an old address to telling me she got everything and giving me a time to drop it off to not showing up and then letting her husband take the phone and disrespectfully message me so I decided to call and see who I needed to talk to someone about my complaints about their distributor however they don't have a phone number just an email so I did email them however I called corporate to see if they could help after the lady at the desk asked me what happened and I start telling her it was long story and she asked again so I told her what happened she puts me on hold comes back with an attitude and tells me that she can't help me she's just a girl in the office at corporate and if I'm want to complain to email and hopefully they'll get back to me but they have hundreds of complaints a day so it may take a while... first of all if you have a hundred complaints a day obviously there's a problem and they still have not gotten back to me this company is ridiculous and I will not be dealing with this company again. Besides to fight to get my mother and grandmothers money back. I guess corporate sets the standards to be rude to their customers so their distributors Can as well.

I have only recently become a Senegence distributor, my friend who recruited me had only been a distributor three weeks when I signed up and unfortunately she wasn't as well informed as she thought. I was told that I would receive a 50% discount for the first 30 days upon signup. Not true. I only received this discount for my very first order in which I was encouraged to stock my inventory by any means necessary, including a loan if need be. I attempted to place my second order which was two days after my initial order and discovered my discount went down. The discount is based on a tier, you have to spend hundreds of dollars in order to qualify for that 50% discount. I was mislead, I don't believe it was intentional and I own that I should have researched more. So today my first month orders had earned me a 40% discount. Today, while in the middle of ordering a lip color that I had just sold for$25 a message popped up on my screen before I could hit submit that informed me, my monthly discount I had earned is now starting over and I was knocked down from my 40% to 20%. I had just sold one lip color for $25 just to end up having to pay $27.50 to replace it. I was even being taxed on the shipping and handling. When I emailed the company I received a generic auto reply telling me I could get the 50% discount if I placed an order for a little over $600. I feel foolish and stupid. Even in Mary Kay you get the product for 50% off and only have to place an order of $200 within the next three month I think. Senegence is much more strict and in my opinion, you'll end up paying more than you'll ever earn. Research for yourself how many distributirs actually turn a profit.

I love the LipSense and skincare, it's the only thing that actually stays on and my skin has gotten so clear I don't have to wear foundation anymore.

I had written a nice review a month ago. I joined in April, and now have more experience with what the company is actually about. I do still love the products, so it's a shame that the company is doing nothing to help new distributors succeed.

After doing "the math" of continuously purchasing 300pv I realized that in 6 months, after working hard and having great sales, I'd only have made about $50 a week for all my efforts. If anyone is interested in seeing a copy of this you can message me and I'll show you. But it's pretty basic math.

I also had a very negative experience with customer service, when I emailed asking for an updated Beauty Book since what came in my $63 "kit" was out dated. They told me to buy a book or cross out with a sharpie the old colors in the book. REALLY?! I am seeing "going out of business" sales all over the place, because Distributors hoarded colors during the OOS situation, and are now in a panic, and in debt. Customers now know they can get a color for as low as $11 anywhere, so why would they pay $25 for one? The only way to make any real money, is to convince a new distributor to sign up under you and then PUSH them to continue to order 300pv or more a month. SeneGence basically forces you to do this with the way they have their discount set up. If you buy less, you only get 20% or 30% and your "profit" from selling it is eaten up by their crazy shipping and handling charges.

They took away all the incentives for signing up, or signing anyone else up. The top girls make 40K a month because of the distributor sign-up boom, but as fast as it went up, I see this going downhill, just like LLR did.