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SeneGenceReviews 83

1.9

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SeneGence Reviews Summary

SeneGence has a rating of 1.9 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeneGence most frequently mention customer service and pyramid scheme. SeneGence ranks 1033rd among Skin Care sites.

service
13
value
11
shipping
12
returns
11
quality
12

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California
1 review
0 helpful votes
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I've been a Senegence Distributor for nearly 8 years. A friend reported to me she needed help re-signing up as a distributor & called Senegence for help & told them I was her distributor. They told her that I hadn't "been active for a long time" and suggested she place her order with a different distributor! I placed an order every month, so that was a lie. How is this a legal course of action for an MLM? I believe since Joni Rogers didn't like that I called her out for breaking her promise to me, that she took it upon herself to blackball me. And why has Joni Rogers, a petty multi-millionnaire, blackballed me? All these years, if someone searched for a Senegence distributor in my area, my name would come up. I received new customers monthly that way and many of them became repeat customers. After I was raped at knifepoint, Covid hit, and I lost my job, I was in no emotional or physical place to spend time selling. So I counted on new customers finding me organically. But then Senegence changed their policy so that only distributors doing 300 PV each month – which is approximately $700 US dollars - would be visible on the Internet. Otherwise we were basically eliminated from the Senegence universe. I reached out to Joni about this and told her that her new policy was unfair and should be deemed illegal, that it killed my small home business. She admitted this new policy didn't seem right and said she would talk to her team about it. After a few months of reminders, she responded that basically you need to already have a big business or the new Senegence policy creates an algorithm that prevents small time distributors from being visible on the internet. That policy seems illegal, since 90% of Senegence distributors are small time distributors. SENEGENCE SEEMS LIKE IT IS A PYRAMID SCHEME, rather than a legit MLM.

Date of experience: June 25, 2025
Canada
1 review
0 helpful votes
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My skin was really dry because of swimming in chlorine pools. I couldn't find anything to help add the moisture back to my skin. Until I found senegence. I couldn't believe what 1 product did and that hooked me.

Date of experience: September 13, 2023
Massachusetts
1 review
1 helpful vote
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Distributors
July 22, 2023

Love the products. Been a distributor 6 years in January. Paid my yearly fee then. Broke my back in April and was busy with thar. I went inactive and had 30 days to reactivate. I missed that. They want me to pay $85.00 to sign up again. Not good to their Distributors unless you spend a certain amount each month.

Date of experience: July 22, 2023
Alabama
1 review
0 helpful votes
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Blisters
January 5, 2023

My lips broke out in blisters and I have never had mouth blisters before. Kissed my husband and he also got a blister. You can't make this stuff up.

Date of experience: January 5, 2023
Illinois
1 review
0 helpful votes
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My choice
April 27, 2022

Appearance care is the main goal for me personally. Therefore, I try to buy a product based on natural plant extracts. It was in this online store that I chose concealer. Made an order, the goods were delivered promptly. When I first applied the concealer, I picked up a tone darker than necessary for the skin tone. Everything else meets my needs.

Date of experience: April 27, 2022
Connecticut
1 review
0 helpful votes
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Amazing makeup
October 17, 2021

This makeup is the best makeup I've seen my girlfriend loves it and sells it nothing but happy customers

Date of experience: October 17, 2021
Utah
1 review
7 helpful votes
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It's a pyramid scheme. When a majority of earnings is from recruitment of a downline it is a pyramid scheme. Yes they have products but you make peanuts selling the products compared to recruitment. You are more likely to lose money or go into debt if you sign up for this MLM. It's also quite fishy that they do not have an income disclosure statement. Save your money!

Date of experience: August 30, 2021
Oklahoma
1 review
0 helpful votes
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I'm getting compliments on my complexion! I didn't like wearing make-up until I discovered this! It sits on your skin under your foundation and lasts all day! It's light and smooths out the skin. When I walk through the door in the evening, my make-up looks like it did when I left in the morning. I love it!

Date of experience: August 24, 2021
New Mexico
5 reviews
7 helpful votes
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Over priced. Fake, and an MLM. There are other products out there that does a better job and does not obligate you to have a horrible, painful experience. Be careful out there. It's a beauty cult that will leave you stressed and broke than when you started.

Date of experience: August 10, 2021
Georgia
1 review
4 helpful votes
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Ow
August 3, 2021

I had originally gotten the lip gloss as a gift from a neighbor, since she had been moving and needed to get rid of some items. She handed me this lip gloss specifically since she said she had no need for it anymore, so i tried it on. It was the worst mistake in my life. Not only was it sticky among application, but it was burning horribly. This was a few years ago yes, but it was scarring since i have a huge love for make up. My lips at the time were in no way chapped, but when i managed to clean it off, my lips swelled a small bit, were red, as well as irritated beyond belief.

Date of experience: August 3, 2021
Virginia
1 review
0 helpful votes
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I have tried many lip stains and Senegence is by far the best. Lasts all day! My rep ships promptly too.

Date of experience: June 14, 2021
Texas
1 review
4 helpful votes
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DONT ORDER
May 4, 2021

I AM NOT VERY HAPPY CUSTOMER…I HAVE TO PAY THE SHIPPING FEE…. WOW…. I DISAGREED WITH YOUR SERVICE…. FYI YOUR REVIEW WILL BE 1-STAR…. I AM NOT CUSTOMER SATISFIED…
You have to pay the shipping fee if you wanna exchange the products... it say 100% guarantee customer satisfaction... NAH... dont order

Date of experience: May 4, 2021
North Carolina
1 review
4 helpful votes
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Not helpful
March 18, 2021

Ashley Gardner rose to fame because of her quads. She is a top producer and stunningly beautiful. I am a plain Jane average person. I watch her Instagram posts about beauty and she recently posted about not understanding why people are against the online sales tactics of SeneGence. She boasts how she helps you find what's best for you. I reached out because I have a disability and putting on 2 lipsticks and 3 different mascaras is just not possible. I told her I couldn't relate and could she direct me to someone who might be starting out as I was intrigued by the products but it was overwhelming. I got a very snarky reply and was told she's a master esthetician like I was beneath her So it's a popularity contest. It's not about helping average people who tell you they know nothing. They just want your money and when you say you want to start with something simple you are a waste of space. So sad. Think about it you can't review these "sales" people. You can barely review their products

Date of experience: March 18, 2021
New Jersey
1 review
7 helpful votes
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Love love love the climate control and collagen mask most, but everything in between is wonderful too! I've been using it for 6 months now. So hooked.

Date of experience: January 17, 2021
Montana
1 review
7 helpful votes
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I bought lots of colors because I liked the idea of them not bleeding off or smearing. Every color dried my lips and started flaking off after a few minutes.
It just didn't work well for me.

Date of experience: December 19, 2020
California
1 review
2 helpful votes
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Amazing
October 29, 2020

The lipsense is amazing and all of the products. I love how I can sweat, eat, drink hot or cold drinks and my lips stays on. The best I've used in a long long time.

Date of experience: October 28, 2020
New York
1 review
5 helpful votes
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Oil to acne line
August 27, 2020

The oil to acne line worked well for my cystic acne. But, I moisturizer caused BURNING all over my face. It felt like every nerve was on fire. But it wears off within 10 minutes. So if you can deal with 10 minutes of searing pain. It's great!

Date of experience: August 26, 2020
Michigan
1 review
4 helpful votes
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SeneGence makes sense!
August 13, 2020

I can't say enough about their mascara, no mascara out there beats it!
Their skin care line from shampoo and body wash to Climate Control and beyond is proven time and time again that I made the right decision switching to their products!
Thank you SeneGence!

Date of experience: August 12, 2020
Florida
1 review
4 helpful votes
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Love the products
August 9, 2020

I love these products, after 4 years of use I finally signed up to be a distributor because I really wanted to share my love of these products with others the skincare, lipsense, and mascara are probably my favorites. Distributor #******* beautysensebyalicia - Facebook group

Date of experience: August 8, 2020
Minnesota
1 review
10 helpful votes
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Lipstick burns my lips and ShadowSense stings my eyelids. I was told the lipstick is natural, blah blah blah... I looked up what ingredients were in it toxic, carcinogenic, antifreeze like chemicals... so disappointed. I was told the burning was normal... no make up product should burn your skin, bad! I wish they had told me about the normal burning before I spent so much money on it!

Date of experience: July 23, 2020