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Servicing Stop has a rating of 1.1 stars from 268 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Servicing Stop most frequently mention full service, local garage, and phone call problems. Servicing Stop ranks 386th among Auto Repair sites.
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I put 5 star to warn people who think the 5 stars maybe genuine. There not. Everyone gets ripped off, just look at the reviews. While its being serviced you get a call from a London number telling you that you must have the brake fluid changed the engine flushed to clear the carbon build up? Oil has to be a 'special' oil etc etc. They want hundreds of pounds more with an underlying threat that you won't get your car back if it isn't done. Meanwhile the garage servicing the car have absolutely no idea what is going on. It's daylight robbery and should be stopped.
Having been pressured into paying for work to be done to my car after failing the MOT and service I booked with servicing plop, (I was told it was too dangerous to move from the forecourt), I paid £1700. Turns out that the majority of work I was charged for did not take place. An independent mechanic checked it over for me and took photos. I paid this much basically for 2 tyres! I've reported them to trading standards and will take them to court for theft if my refund is not processed within 7 days
DO NOT USE THIS COMPANY.
Go somewhere else and save a fortune.
Was charged twice for oil, nearly £100 to replace brake fluid.
I paid up front for a full service and MOT on my ancient Metro which was collected by a local garage as agreed. Danial, "your customer service manager" phoned me to advise that the Metro needed "special oil" at almost £30 and track rod rubbers (no sir, it is not an MOT failure) at almost £180. I disputed both but after some pressure agreed to the oil. An email was sent to me to pay for the extra before the car would be released, but the amount was nothing like I'd agreed to, I could not click with the "proceed to Payment" unless I agreed to a service and MOT for the following year. I tried emailing, telephoning and trying to find their "website AI chat to an advisor" function on their website. Nothing; zilch. I now waited as the mechanics car was parked outside from when the car was collected. He arrived with my car, my keys, an MOT certificate and expressed no surprise that Servicing Stop had tried to scam me with un-needed work and oils. I trusted the local garage, I'll never use Service Stop again and try and persuade anyone not to use them if they treat customers with such distain. Now I know where there is an honest local garage guess with whom I'll be dealing directly?
We are the fastest growing, and one of the largest car-service companies in the UK. Founded in 2009, our goal has been to radically improve the user experience for drivers, by making car servicing both affordable and convenient. Winners of Dragons Den in 2009. At present, the company has more than 1500 garages within our network, a figure which will have risen significantly by the end of the year. Read more on our website: www.servicingstop.co.uk
Servicing Stop was founded in 2008, by brothers Oly Richmond and Toby Richmond. Their business plan took advantage of a 2003 change of law by the European Commision called the Block Exemption Regulation. This meant that vehicle services of different brands of car could now be carried out by independent garages as well as garages contracted to the branded dealerships and manufacturers.
In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
