• Shaadi.com

Shaadi.com

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Overview

Shaadi.com has a rating of 2.1 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shaadi.com most frequently mention fake profiles, customer service, and big scam problems. Shaadi.com ranks 660th among Dating sites.

  • Service
    61
  • Value
    58
  • Quality
    58

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
13
Neutral
0
Negative
13
52
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How would you rate Shaadi.com?
Top Positive Review

“I recommend shaadi.com in my shadi.com review.”

Pankaj P.
7/12/24

No fake take. You pay, and you get what you pay for. They make every effort to bring you the best and most relevant match. My nephew got his match on shaadi.com, and that is how I can guarantee their service reliability.

Top Critical Review

“Fraudulent VIP Jayesh”

Raminder A.
5/2/24

Jayesh lied to me and defrauded me of 3 months of VIP services. He begged for more money as usual and lied how many months I would get. I got 3 months and some odd days where he begged for more money and he robbed me of January and February. Shaadi.con refused to help me. They said it's my mistake for trusting him. What a horrible situation.

Reviews (190)

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customer service (29)
Thumbnail of user tahirw1
GB
1 review
1 helpful vote
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March 18th, 2024

Don't give them your money. I trust Seek4Match
For me this site worked out in the best way. Shaadi is a typical rubbish site with bunch of scammers who work for commission and gold-diggers who ask for money via WU transfer.
I recommend staying away from Shaadi since it's all scam. I went to Azerbaijan to meet a girl from Shaadi who I thought was very serious about us to the point of inviting me to visit her. Of course she never showed up and of course her profile is still active on Shaadi.

Service
Quality
Thumbnail of user hatim100287
AE
1 review
0 helpful votes
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March 14th, 2024

Never download this shaadi.com pathetic app
Full of fake profiles
Money making scam
Lots of bugs in the app
When you even pay through your credit card
Your details.will be leaked and chances of getting compromised
Its complete time wasting.
Stupid customer service

Thumbnail of user md.a.bari
AE
1 review
0 helpful votes
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March 13th, 2024

Shaadi.com representative called and proposed VIP services offer for 34,000 rupees for 4 months subscription. As promised that they will send 2 proposal per week as per our requirements.
The proposal that were sent were for only other vip subscribers and they do not match your requirements as specified.
They even sent me other Nationalities that are not even close to our requirements. It is fooling and scamming subscribers and minting money for the situation of the desperate parents who are looking for proposal for their children. Shame on Shaadi.com

Thumbnail of user robinajamshead
GB
1 review
1 helpful vote
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February 13th, 2024

They are scam. When I raised some concerns and didn't show any interest in their VIP package They blocked my account. They have ingnore my calls and emails. I have paid for 3 months subscription but now unable to access my account. Really disappointing 😞

Thumbnail of user zaidirctc676
India
1 review
0 helpful votes
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February 19th, 2024

I've registered free with them as a genuine and valid profile for seeking suitable life partner. All profiles who are sending me interest are fake/trashed who are sending auto-interest through system and sending system-typed messages. 3-4 months passed by this kidding. Now, one day, one of their agent/employee called me and brain-washed me to buy diamond membership (her number: *******814). I've got something like hypnotized by her talking trick and paid buck 2265 Rs blindly trusted for getting genuine interests in future. Believe me from the day of payment to uptil now, Ive did not got the single interest recieved and my 2265 Rs got vanished. I was dumb enough to waste my hard-earned money but now after getting betrayed, I've got wisdom. Its a humble request guys to please not pay your valuable money to such betrayers. Instead of them, please donate your money to some charitable trust so may be your money will help some needy peoples.

Thumbnail of user bansari.in
India
2 reviews
0 helpful votes
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February 25th, 2024

Worst ever. Fake. Dont judge book by its cover

Dont trust this site and even the employees. They are selling with sweet poisoner and then harasses you

Service
Value
Quality
Thumbnail of user shl8
North Carolina
1 review
7 helpful votes
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September 12th, 2021
Verified purchase

In my third and fourth ticket opened - I have highlighted how poor the customer support is for Shaadi.com. They cheat you to sign up and then don't respond to your queries or provide the service. It is a big fraud and scam.

Tip for consumers:
Highly recommend never to use this site or service. The whole experience is a scam and fraud. The identities given are not true - they will never call you back to address the issue even if you open ticket. Once you sign up and pay membership- you are locked in and the service as per the agreement is not provided. There is no Administration or leadership involved. This company needs to be sued.

Service
Value
Quality
Thumbnail of user malikl13
Maryland
1 review
5 helpful votes
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November 21st, 2020

Fake listings, people never respond, despite request not to send any proposal other than USA they keep on sending from all over the world. Very poor customer service. Very expensive and complete fraud

Thumbnail of user navyah
Connecticut
1 review
12 helpful votes
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April 13th, 2020

Being a paid member, their system kicks me off saying there is some screening and I send emails and raise queries and no single response apart from the automated email! I doubt if there is even anyone working in the customer support! What happens to my membership? They should at least be refunding that one would expect! Need to sue them for extracting money like this from customers

Thumbnail of user hafsan3
AE
1 review
13 helpful votes
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November 28th, 2020

I was a paid member and many times I have taken the membership. I met a person from the UK through this website, after 3 months he started asking money. I reported him and they only deleted his profile.
Customer services replies after 11 days, we are checking your query.
No results, It is not worth paying. After reading all the reviews here, I totally agree with all and going to remove my account permanently.

Thumbnail of user aarifa2
India
1 review
2 helpful votes
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September 25th, 2021

I have raised an ticket regarding this they didn't respond so far. Girls who are not interested in marriage also created their profile. I don't know whether this is matrimonial site or some other porn site.

All the proofs are attached in mail and send it to shaadi support. No response from their end

Service
Value
Quality
Thumbnail of user princes71
Texas
3 reviews
3 helpful votes
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April 24th, 2022

This business of matching people does not even have a customer service phone. It takes them 72 hours to respond to your messages. Interest ring fact when they respond you will get 3-4 response from agents
I wasted my 2 years of money. Only thing they care about is membership. They provide free membership for ladies not men?

Tip for consumers:
They don’t provide any refund

Service
Value
Quality
Thumbnail of user victorm354
India
1 review
1 helpful vote
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May 8th, 2020

Shaadi.com is a sham website with very poor (Poorest) service performance.
Fake, Limited and repeat profiles and above all their way of operating. Once a paid membership is taken they will propose much expensive alternatives like VIP / Caste based subscriptions with a premium price tag. Once you decline the offer then they will dry up the profile pool of your existing paid subscription.
Very unprofessional data base managers and no regard to personal info. As matrimony is termed to be sensitive issue in India.
I am sure that this website will be termed rouge and fraud in coming times ahead.
Its better to post and subscribe to other alternatives, but NOT http://shaadi.com As on my experience and study of this website I am able to share my response.
Thanks

Thumbnail of user sanjeevs47
Maryland
1 review
2 helpful votes
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November 26th, 2021

So far all profiles are fake. They accepted the invitation and they've been online 24 7 no sleep at all. I am trying to bust this scam. Most of work permit, temp. Visa holders profiles all are fake... and even from India bunch of profiles are fake. They contact me via whatsapp a sleepy lady say hello hello but on top of name it was showing business account. Same thing happen to 4 another profiles... be careful do not pay them. By credit cards. They are big fraud.

Tip for consumers:
Be ware they are having fake profiles

Service
Value
Quality
Thumbnail of user juliec297
Australia
1 review
6 helpful votes
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May 22nd, 2018

I was in Shaadi.com for a while and I never ever found even one good guy for marriage. Most guys are frauds and losers from India. Some send you interest but after you accept, they immediately reject you. Reason; they simply want you to pay monthly fees so you can send emails and communicate more. The people running this matrimonial site have no moral or ethics. Their web page can easily cause your phone to catch a virus. This website stole 3 of my pictures. Profiles are fake and dangerous. 70% of the men shown are married. I hope Consumer Council closes this matrimonial site. Guys beware and be very safe if you still want to meet anyone by this matrimonial site. I think the best way to meet any genuine person is by telling your family and friends to look up a partner for you.

Thumbnail of user johnd4374
GB
1 review
2 helpful votes
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November 22nd, 2020

This was by far the worse experience I have had in terms of platform use. Not only do my messages to my matches constantly not send with an error stating that my messages will send when my match is back online (neither of which is true), but the app also doesn't recognise apostrophes. You have to actually write "do not" rather than "dont". Clearly written for indian English speakers, as opposed to English speakers. Couple in the useless customer service that tells you... oh, you just have to restart the app. No sheet Sherlock. I did not even think of this (sarcasm). I really am starting to understand why it is not rated as highly as other apps out there.

Thumbnail of user mehmetk42
Netherlands
2 reviews
4 helpful votes
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September 21st, 2023

I met my wife on J4Dream.com more than 2 years ago. Before that I had to deal with Shaadi. So I cancelled my Shaadi membership 2 years ago but they are still trying to bill me for subscription.
So my review echoes all the negative genuine reviews below. Shaadi is full of fakes and bots which lure you into buying the paid subscription. It takes a lot of efforts to cancel it. Sounds ridiculous, isn't it? Anyway, there is nothing to do there unless you want to be entertained by bots and pay for this.

Thumbnail of user maxa62
Hawaii
1 review
6 helpful votes
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June 12th, 2019

Fake. They will even video chat. I actually sent someone Pakistan to visit them. The girl ghosted. She disappeared. Heartless people keeping you in the loop. Girls working and getting paid to keep you hopeful.

Thumbnail of user lalitas13
California
1 review
2 helpful votes
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February 13th, 2022

I signed up for shaadi.com. October through January 31 2022. There are so many guys there with fake profiles. Ladies be aware any guy that says he is going overseas for job contract. Do not talk to them. Because once they are there they will ask for money like 25.000 dollars. Because something went wrong there. Either with their equipment or they need to buy a machine.
These guys are preying on us women. Let's be vigilant ladies.

Service
Thumbnail of user swapnilj8
India
1 review
2 helpful votes
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June 16th, 2021

Shaadi.com is totally a scam and it has around 95% or more fake profiles created by their own employees. I would recommend all neither to purchase any subscription from this site nor waste your time. If you buy their subscription, you will see:

1. N numbers of fake profiles (around 95% or more)
2. Fake interests on regular basis
3. None of the interest received by you will ever respond.
4. If you try their number, most of them will busy or not reachable.
5. all profiles will show online whether they are not active.

Now choice is yours.

Tip for consumers:
Never buy any subscription without reading their reviews online.

Service
Value
Quality
Thumbnail of user minis9
Canada
1 review
1 helpful vote
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January 15th, 2020

The so called verification process of Shaadi.com is visible in the attached screenshot. The daughters of India are exposed to aged perverts. The man below gives his age as 27, he is probably 72. It should be

Thumbnail of user poonamc1
New York
1 review
4 helpful votes
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June 28th, 2018

Dont ever use this website. They are just stealing money by making fake profiles of their members. I believe its their employees themselves or the CEO or what so ever. They steal pretty looking photos, allure people to get paid membership, and the you find out that those profiles were fake

Thumbnail of user deejayv
GB
1 review
4 helpful votes
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November 15th, 2020

I set up my free account just to see how it works. Was not interested in most of the profiles anyway. Then boom all of a sudden a beautiful fake profile girl sends a message she is interested. I immediately paid to respond to her and no response from her for no reason. That's how these people are milking others on this website with fake profiles.

Thumbnail of user rajs213
New Jersey
1 review
0 helpful votes
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September 5th, 2022

I made the blunder of signing up for a third time with the VIP Shaadi service. It is simply a scam. They advertise a big discount (USD 1500 reduced to USD 400 for you). I never got any connection/ interests from them. Everything was fine as long as I maintained the regular service (at least I could chat with mutual matches online). However, with VIP Shaadi we lose the flexibility to do that also because someone somewhere in the globe is expected to do something for you. This is just my opinion on the service for those considering signing up for the VIP service. Hope it helps. Best.

Thumbnail of user noork17
Australia
1 review
4 helpful votes
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January 21st, 2021

Hi guys please don't pay them any money don't get any plans with them after I took three months plans without any reason sixth time they put my profile for screening and they don't answer any call no reply back of my emails nothing so think 100 times before you pay to them they are cheaters

Tip for consumers:
Don’t trust them don’t use Shaadi.com Indian matrimonial app please guys

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Value
Quality

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From the business

Shaadi.com, the flagship brand of People Interactive has been considered one of the best matrimonial sites in India. It was founded with one simple objective – to provide Indians worldwide with a superior matchmaking experience. Since pioneering online matchmaking in 1997, Shaadi.com strives to bring revolution in this category. The service is designed for people who are looking for more than just a dating site and want to find a perfect match for marriage. With our advanced platform, we take into account the unique preferences, values, and personality traits of each user to help them find a compatible match. At Shaadi.com, we're committed to togetherness, upholding high standards of ethics and providing a stress-free experience for those seeking serious relationships.

Company Representative

Thumbnail of user mm1454
Gaurav M.
Typically does not respond to reviews

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