• Shaadi.com

Shaadi.com

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Overview

Shaadi.com has a rating of 2.1 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shaadi.com most frequently mention fake profiles, customer service, and big scam problems. Shaadi.com ranks 660th among Dating sites.

  • Service
    61
  • Value
    58
  • Quality
    58

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
13
Neutral
0
Negative
13
52
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How would you rate Shaadi.com?
Top Positive Review

“I recommend shaadi.com in my shadi.com review.”

Pankaj P.
7/12/24

No fake take. You pay, and you get what you pay for. They make every effort to bring you the best and most relevant match. My nephew got his match on shaadi.com, and that is how I can guarantee their service reliability.

Top Critical Review

“Fraudulent VIP Jayesh”

Raminder A.
5/2/24

Jayesh lied to me and defrauded me of 3 months of VIP services. He begged for more money as usual and lied how many months I would get. I got 3 months and some odd days where he begged for more money and he robbed me of January and February. Shaadi.con refused to help me. They said it's my mistake for trusting him. What a horrible situation.

Reviews (190)

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customer service (29)
Thumbnail of user revak
India
1 review
7 helpful votes
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July 2nd, 2019

http://Shaadi.com (http://Shaadi.com) is a fraud. I have tried myself and it has also been tried by a friend of mine. First they quote you hefty subscription package which is then followed by 50% and 80% discount. I choose 80% one to give it a shot.
You will find tonns of fake profiles which have been probably put there by http://shaadi.com (http://shaadi.com) employees only as more invitations you forward, your credits depletes and then you have to buy another subscription package. The return rate for invitations is quite low especially in case of foreign profiles which in my case was less than 5% and the only profile i received acceptance from did not bother to reply. I'm a lawyer and teacher earning 4 lakhs to 8 lakhs per year and still there is no reply. You will only receive messages from some local arts graduate non-working girls with face similar to mayavati. Do not buy their packages as they only allure you by showing profiles of beautiful girls which turns out to br fake as you never receive any message back from them. Try some other platform in case you r really keen to waste your money but not http://shaadi.com (http://shaadi.com)
When i called their customer care, they gave me another number and upon calling this number when you have to ask for refund they will keep you on hold with depressing muzak for 10 to 20 minutes and then they will make an excuse of refund policy which probably been framed in a way that they would never have to refund. In my case, i received a message from some local girl to call her back and then she said she isn't interested in moving abroad call lasted 30 seconds and because of that http://shaadi.com (http://shaadi.com) will not refund. A 30 seconds call costed me thousand bucks. My suggestion, instead of paying money to these fraudsters, go spend this money on your body or hire a hooker for lap dance.

Thumbnail of user nit
Washington
1 review
1 helpful vote
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December 10th, 2020

Worst site ever - ridiculous questions - wtf - get with the new environment you racist sexist caste bating a holes

Thumbnail of user sundarm4
India
1 review
1 helpful vote
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February 12th, 2023

I have paid ******* on 10th October 22 for my sons partner search. I got a call from Priya from shaadi.com office Bangalore 9n 3rd october. And she explained me about the process and she promised me that you will get a good bride for my son. Then she said that I will get call from Mumbai office to understand my requirements. Subsequently got a call and told the requirements. They said that you will get every week 4 profiles and if we like any profile then they will arrange a video call to take the discussion forward. They have attached one advisor called Subbireddy. He has not done anything. Then we called customer care. One female attended my call and her name is Foram. She said sorry and changed the advisor by name pravallika. She is worst than Subbireddy. Again same old story and changed the advisor by name Prenkumar. This useless person called us to extend the tenure by paying same amount as our timpe period is ending on 9th February 23. Then I shouted at them one bitvh called sonali attended the call and the time will not extend. The recommended profiles are all fake.The following are the cheaters
Priya, Foram, Sonali, Subbireddy, Mohammed, Pravallika and Premkumar. So my humble request is that nobody should become a prey for this Shaadi.com matrimonial site..

Service
Thumbnail of user yasminh36
New Jersey
1 review
1 helpful vote
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January 24th, 2021

I sent my receipt and yet my review has been removed. POOR, POOR FRAUDULENT SITE. POOR CUSTOMER SVC.

Tip for consumers:
Very poor customer service. For 'security reasons' they cannot tell ME why MY account has been terminated.

Service
Thumbnail of user shayalir
India
1 review
0 helpful votes
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January 13th, 2023

They Just Commit Everything To Sell But Never Gives You Service, Never Ever Buy Select Shaadi They Never Refund Back Your Money

Tip for consumers:
They Just Commit Everything To Sell But Never Gives You Service, Never Ever Buy Select Shaadi They Never Refund Back Your Money

Service
Value
Quality
Thumbnail of user ismailr19
India
1 review
0 helpful votes
  • Send Message
February 13th, 2020

Shadi k liye ladki Hoti hai Lekin reply nai Karti bhenchod saali ladkiya.or bhot ghamandi ladkiya Hoti hai iss site pe Kamini in ki maa ki choot shadi.com ki ladkiyo ki in Ko to chodna padega

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From the business

Shaadi.com, the flagship brand of People Interactive has been considered one of the best matrimonial sites in India. It was founded with one simple objective – to provide Indians worldwide with a superior matchmaking experience. Since pioneering online matchmaking in 1997, Shaadi.com strives to bring revolution in this category. The service is designed for people who are looking for more than just a dating site and want to find a perfect match for marriage. With our advanced platform, we take into account the unique preferences, values, and personality traits of each user to help them find a compatible match. At Shaadi.com, we're committed to togetherness, upholding high standards of ethics and providing a stress-free experience for those seeking serious relationships.

Company Representative

Thumbnail of user mm1454
Gaurav M.
Typically does not respond to reviews

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