• Shaadi.com

Shaadi.com

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Overview

Shaadi.com has a rating of 2.1 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shaadi.com most frequently mention fake profiles, customer service, and big scam problems. Shaadi.com ranks 658th among Dating sites.

  • Service
    61
  • Value
    58
  • Quality
    58

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
13
Neutral
0
Negative
13
52
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How would you rate Shaadi.com?
Top Positive Review

“I recommend shaadi.com in my shadi.com review.”

Pankaj P.
7/12/24

No fake take. You pay, and you get what you pay for. They make every effort to bring you the best and most relevant match. My nephew got his match on shaadi.com, and that is how I can guarantee their service reliability.

Top Critical Review

“Fraudulent VIP Jayesh”

Raminder A.
5/2/24

Jayesh lied to me and defrauded me of 3 months of VIP services. He begged for more money as usual and lied how many months I would get. I got 3 months and some odd days where he begged for more money and he robbed me of January and February. Shaadi.con refused to help me. They said it's my mistake for trusting him. What a horrible situation.

Reviews (190)

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customer service (29)
Thumbnail of user anitab220
Canada
1 review
1 helpful vote
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May 14th, 2020

Paid fee for full year and they deactivate my profile without my consent, very poor customer service. I send emails and raise so many queries no response at all! ZERO RATING

Thumbnail of user gauravg36
Canada
1 review
3 helpful votes
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November 5th, 2020

THEY ARE 100% FAKE, FRAUD N SCAM PEOPLE. I PAID FOR 3 MONTHS AND USED ONLY FOR 30 DAYS AS THE POLICY MENTIONED. THE POLICY HAS NOT MENTIONED AT ALL FOR 90 DAYS. WHICH MEANS THEY HAVE TO REFUND MY MONEY FOR NOT USING NEXT 2 MONTHS. NEVER PAY. NEVER TRUST THEM. THEY JUST STOLE MY MONEY. IF YOU WANNA PAY TO BE STOLEN MONEY FOR NOT USING THEN THIS IS FOR YOU. BIG FRAUD N SCAMMERS.

Thumbnail of user marys83
Georgia
4 reviews
15 helpful votes
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August 18th, 2013

Full of scam artists who make false profiles, gain your confidence and then attempt to con you for money. I reported one such person to shaadi who did nothing. They didn't suspend his account and sent me a form reply each time I complained stating they'd handled the matter.

Handled what? The person's acct is still active. I sent in evidence, a copy of my conversation w/ this person and a link to a site where another female told of how he'd scammed her out of several hundred dollars... which featured several pictures of himself he'd sent to her. Fortunately I was too smart for him to scam me.

Because of the way Shaadi.com is handling this matter it leads me to believe that they A.) won't revoke his acct because he's a premium member or B.) are making sham profiles themselves in an effort to cheat people out of even more money. Either way what it all boils down to is their profits are much more important to them than running an ethical company which offers a safe environment for singles to meet prospective spouses.

Thumbnail of user atiques
India
1 review
5 helpful votes
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July 6th, 2020

I paid 1210 rs and thay just deactivate my account. And now are also not refunding me my money and even they are not replying on e mail as well their help centre

Thumbnail of user arifsharazi
Pakistan
1 review
3 helpful votes
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June 7th, 2023

Do Not Waste Your Money. They are the Scammers Who Just taking money From People Alot of Fake Profiles 99%. I was Looking for my Son But All the invite decline at the same time How is this possible and Not a Single Invite Based on My Preference is Accepted. So, save your Money and Time They are taking advantage only Nothing is Authentic and Reliable Here Nothing!

Thumbnail of user kais105
Spain
1 review
4 helpful votes
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December 1st, 2023

My id is SH******* I paid thrice in shadi dot com, I suggest not to go for it coz 99% profiles are fake, hidden or deleted, when I ask for refund they are saying you contacted few profiles but my question is none of them are available coz few of them or hidden deleted or fake
I suggest not to go for shaadi dot com and I think even shaadi dot com guys also involved in all these scam
In this way you loose all contacted members doesn't matter you get numbers or genuine profiles

Tip for consumers:
I suggest don’t go for shaadi dot com as they all are fake and they are not going to refund you
All the best

Service
Value
Quality
Thumbnail of user avinashk45
India
1 review
0 helpful votes
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August 21st, 2021

*******706 she promise marriage, left you someday blaming you for the things you are unaware of, with as much as cash or gold or other valuables. She already is married and a mother of 1.

Thumbnail of user ujjawals1
India
1 review
5 helpful votes
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August 11th, 2018

Fraud Websites and Fake profiles... beware of http://shaadi.com (http://shaadi.com) and Jeevansaathi... you will get lot of fake acceptances and when you contact them they will not pick the number and fake parents who visit at home and they are not reachable or not pickup phone and they will try to cancel the proposal by giving lame excuses at the time of finalisation I don't understand how government is still allowing them to operate in india on such a large scale... they should be banned in india as they are cheating millions of indians... had this fraud taken place in US they would have sued these companies. I have uninstalled their apps and deleted my profile though I still
Have my subscription left more for 2 or 3 months and lot of contacts to be still utilized as I see a big trouble going forward because marriage is a big decision so you just cant leave your destiny to these fake sites. When you will take the subscription they will show lot of fake acceptances or invitations in your inbox and lot of profile visitors which will vanish after 10- 15 days and they will keep on showing the old profiles.

At the last I will say that they have managed this fake racket very well. They have setup call centers in different cities in India and their employees operate from there.

Thumbnail of user rajinders19
New York
1 review
0 helpful votes
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December 23rd, 2021

Stay away... these people are $#*!ed morons who do not know wtf they are doing... they ask ridiculous things of their clients and the censor the posts insanely...

Tip for consumers:
stay away!

Service
Value
Quality
Thumbnail of user shallug4
India
1 review
1 helpful vote
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July 9th, 2020

They will call you ten times a day to upgrade membership but will deactivate you profile after that and there will be no call or sms or email. It is just a fraud site.

Thumbnail of user vekneswaranv
Malaysia
1 review
0 helpful votes
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November 15th, 2020

I have open account gold membership, for 3 months, I can not find good profile. Moreover shaadi.com trying selling there plan's for getting perfect match. I think its not good service

Thumbnail of user neetag2
India
1 review
10 helpful votes
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October 3rd, 2017

Please please don't register your profile in this website,,,, shaadi, com is a fake website,,,, it simply takes off your money,,,, all the profiles are fake

Thumbnail of user kuldeepk10
India
1 review
2 helpful votes
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September 20th, 2019

They are such scammers. I was checking the features of http://Shaadi.com that what it is actually and did a small registration there but then i didnt create account.

But still, as http://shaadi.com got my email address, it started sending me newsletters. That was quit unprofessional and stupid. But then i though to change my email preferences but instead of allowing me to unsubscribe http://shaadi.com took me over the page where i need to add my rest of the details and create account.

I have attached the screen shot as well.

So, what basically the genius of http://shaadi.com want me to do is basically create complete profile and then unsubscribe from their newsletter. And in this process, I will have to provide my contact number so their telecallers can call me and sell me for paid membership.

What kind of scam is this, a user can not even unsubscribe from their newsletter.

Top of that, I am receiving newsletter but if i try to login over http://shaadi.com it still take me to the page to create account that means my account is not even active!

Thumbnail of user joef396
California
2 reviews
6 helpful votes
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July 26th, 2021

After I signed up for the regular service on Shaadi.com I was inundated with emails for the VIP Shaadi service. I was not getting a good response from the members on the regular Shaadi.com. I called the number on the VIP Shaadi email. I was told I would be matched with profiles that met my specific requirements. I was told that I would be matched with profiles that were not on the website. I was told I would be assigned a Shaadi.com representative that would answer my questions and make contact with profiles in which I was interested. I trusted the Shaadi.com representative. Big mistake. I registered for VIP Shaadi.com. The Shaadi.com called for the first few days. He responded quickly when I sent the profiles. He sent me profiles but the profiles did not meet my requirements. He said he would get in touch with profiles I sent but he never did. In the second week I emailed the representative but never got a response. I sent email for three consecutive days without a response. On the fourth day I got a response from the representative claiming he could not respond to my email because of network issues. I got in touch with his manager, his manager made excuses the lack of responses from the representative and then asked how Shaadi could serve me better. I told the manager Shaadi should keep the promises that were made to me before I signed up for the service. I told the manager to cancel the service. I called my credit card company to cancel VIP Shaadi but Shaadi.com is claiming they fulfilled the terms of the agreement with me. Save your self a lot of grief by avoiding VIP Shaadi altogether.

Service
Value
Quality
Thumbnail of user tanvia2
New Zealand
1 review
0 helpful votes
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November 21st, 2021

I made profile and I delete it. Then my dad made a profile and took a membership as well. I must say it was a waste of a money. It's a worst application.

Thumbnail of user preethak2
India
1 review
1 helpful vote
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October 5th, 2020

I received a call from your customer care executive Vinoth( *******382) regarding payment for membership. I have told him that profiles are very less in my sub-caste profiles. But he told me that once I make payments, I will be able to see more profiles and also there are some tricks to get profiles and he will help me in searching profiles. After making payments, I tried reaching Vinoth but there is no response from him. Vinoth's number is busy. I already got his manager Sabeel's mobile number*******596) from Vinoth. Before making payments, even Sabeel told me that he will help in searching profiles. After making payments, both are not responding to my calls. The next day also they are not ready to take my calls. Before making payments, they gave their phone number to contact them at any time. But never had they tried to attend my calls. Then the next day he called me from his personal number, he told me to make changes in the partner preference and that is the trick. And he informed me that there is nothing to guide me for searching profiles. I have already made changes in my partner preference and when my membership gets over they will modify our partner preferences and they will change everything to Any status in all the columns. And then they themselves will give false advice. I am trying to reach a centralized Customer service number but no one answering my call. Not ready to refund my money also. Just for the sake of money, they will do anything. They are been trained in such a way to cheat customers. Full of cheaters and it is a big scam.

Thumbnail of user surir1
Hawaii
1 review
5 helpful votes
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February 20th, 2018

The more people to contact Apple to delete this app it would make a big difference
They are engaging in Identity theft with false promises and cheating people
This is typical behavior

Thumbnail of user charishmad
India
1 review
0 helpful votes
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May 23rd, 2023

Not getting enough matches and we got call from shadhi.com to pay extra money for more good matches when we already purchased and pack then why should we pay extra money

Tip for consumers:
We don't liked your service

Service
Value
Quality
Thumbnail of user oms27
Texas
1 review
2 helpful votes
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January 15th, 2024

Worst experience. They fake profile and very old. And customer service is bad.it have fake advertisement too.

Service
Value
Quality
Thumbnail of user raginim5
California
1 review
0 helpful votes
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October 5th, 2022

BEWARE OF VANI, NIKITA, SAYALI,, ALL FRAUDSTERES, THEY CALL ON DATE MULTIPLE TIMES,, ENJOY THE BOYS COMPANY AND DO NOT RESPOND LATER/////THE SO CALLED BRIDE PROFILES ARE FAKE AND FRAUD/////THE BRIDES PARENTS ARE CASTEISM...

Thumbnail of user dilarab
GB
1 review
3 helpful votes
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July 22nd, 2018

This site states Free membership! Its NOT! I joined, nervously uploaded all this confidential stuff about me, straightaway the site asked me for more pictures and kept deleting the ones that I uploaded.
Then after 10 minutes of search the site demanded min £75 to connect with members. 10 minutes later the site shut me out saying they need to verify me? Then asked for more photos. I have already submitted my mob number, about six photos, email address which are very confidential to me. Next morning the site deleted my account. When I contacted them via this online email chat! They kept asking for my passport information?!?! I found this to be very unsettling. The customer service response was very robotic ( Ashish and Sufiyan in India) they kept damanding passport copies. Please please DO NOT use this site! I just read the other people reviews. Its such a disgrace that these people are here to misuse peoples private data in only god knows in which unlawful ways? Its my first time joining this so called Muslim Asian trustworthy dating sites?!?! What a shame on these inhumane organisations!

Thumbnail of user matriksa8
Saudi Arabia
1 review
1 helpful vote
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June 29th, 2023

Tanveer khan,Afreen sheikh and adnan were my consultants who never showed matches
They stole my money and never showered any matches.nor the customer service replied

Thumbnail of user carla143
GB
1 review
2 helpful votes
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August 20th, 2020

This profile is froud
Uncle and nephew is same person

Aijaz Allam
Profile created by Other
An invitation to connect has been sent.
*******@gmail.com
*******000

Thumbnail of user rohinik6
California
1 review
0 helpful votes
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December 20th, 2020

It IS A HORRIBLE SITE,, ALL THE GIRLS PROFILES ARE SHADY, ALL THE GIRLS ARE SHADY CHARACTERS, THEY ARE FAKE, FRAUD, NO ONE RESPONDS, THEY CHEAT INNOCENT BOYS, THEY ARE BIG CHEATERS THESE ARE FRAUDSTER GIRLS, NONE OF THEM ARE GENIUNE, THEIR PARENTS ARE THE BIGGEST CHEATS, DO NOT KNOW HOW THEY LANDED IN US WITH THEIR CRIMINAL MIND SET, DECEIVING INNOCENT BOYS AND THEIR PARENRS

Thumbnail of user raginim2
California
2 reviews
0 helpful votes
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March 22nd, 2022

It ia fraud site, with shady female profiles, plus casteism parents, All boys beware of the female in this site they may be married, or divorced, they will cheat you, till the end,,,, Beware do not go for the Females in this site,, These females stay alone in foreign countries, hence do not know what they are up to, we cannot trust them, They do not stay with their parents,, So alll boys beware, they will fool you for your money please avoid females from this site and jeevan sathi,,,,,

Tip for consumers:
They never refund, all your money has gone to ashes

Service
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From the business

Shaadi.com, the flagship brand of People Interactive has been considered one of the best matrimonial sites in India. It was founded with one simple objective – to provide Indians worldwide with a superior matchmaking experience. Since pioneering online matchmaking in 1997, Shaadi.com strives to bring revolution in this category. The service is designed for people who are looking for more than just a dating site and want to find a perfect match for marriage. With our advanced platform, we take into account the unique preferences, values, and personality traits of each user to help them find a compatible match. At Shaadi.com, we're committed to togetherness, upholding high standards of ethics and providing a stress-free experience for those seeking serious relationships.

Company Representative

Thumbnail of user mm1454
Gaurav M.
Typically does not respond to reviews

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