Shaadi.com has a rating of 2.1 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shaadi.com most frequently mention fake profiles, customer service, and big scam problems. Shaadi.com ranks 658th among Dating sites.
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No fake take. You pay, and you get what you pay for. They make every effort to bring you the best and most relevant match. My nephew got his match on shaadi.com, and that is how I can guarantee their service reliability.
Jayesh lied to me and defrauded me of 3 months of VIP services. He begged for more money as usual and lied how many months I would get. I got 3 months and some odd days where he begged for more money and he robbed me of January and February. Shaadi.con refused to help me. They said it's my mistake for trusting him. What a horrible situation.
This company practices False and misleading and deceptive conduct by staff. Unethical business practices.
Staff mentioned about hidden profiles and assured that you will only accept our sign up when you had sufficient stock of profiles to match our requirements. Unfortunately, it turns out to false marketing full of bull $#*!.
Have now been asked to consider profiles from other background.
It's just like when you go to a restaurant for chicken, but they want to sell you beef or pork, this is what Shaadi team is doing.
When asked to refund they are still investigating for over a month, as if it is a murder mystery.
They simply you do not profiles of Australian citizens in Melbourne.
They told us that we do not blindly give VIP membership to everyone, hidden profiles are not seen by everyone but they (staff) have only have access to.
When challenged for a refund they have stopped all communication, they are liars, money hungry. Beware.
Tip for consumers:
Beware,
The shaadi.com share your data publicly with other forums without your prior approval & they do not give any refund as once you make a payment then the system itself starts sending fake profiles which develops your interest into the tool and after sometime you will come to know about the reality of this fraud. They play with your photos and data & sold it to others which is a cyber crime and a threat to privacy.
Tip for consumers:
No one should use this web portal, it is a cyber fraud in India and I will soon be launching a complaint about this.
Products used:
I had been subscribed for the Platinum plan and the plan was also given to me with false commitments and promises all went off after the successful payment.
Firstly, I changed three relation manager who were meant to work on my profile. Secondly, they don't take your requirements seriously before sending profiles. They will make big promises like there are 75% hidden profiles which are VIP Members and my manager will help to match with them because they are also seriously looking for a good match. However, I didn't receive a single VIP profile during my 3 months VIP membership. They didn't even find a single match for me who was serious and was willing to talk. All I heard from them is that the profile hasn't responded after multiple attempts. Not all profiles are serious on shaadi plus VIP shaadi is just a medium for them to earn money. I received better matches through regular or premium membership and they were seriously looking for a match. Please don't opt for this service and waste your time.
These people will make transaction even when you delete the profile and will say it was a refund not a transaction. I had to file a dispute with my bank. Indians --- what can you expect from them except for fraud?
The straightforward process allowed me to articulate who I am and express what I'm seeking in a partner. Overall, it's a user-friendly platform that puts the spotlight on 'I' and makes the journey of finding a match enjoyable.
Inactive members, premium members dont get the benefit to view contacts for all profits rather there are profiles whose contacts are not available even if you are premium member.
Membership discount is a scam. Their goal is to just make members pay while to really have them able to find a match or make sure it happens is not their concern. You be on the site 1 year of 5. They do not care..
I want to extend my heartfelt thanks for connecting me on VIP Shaadi.com. It's truly heartwarming to find someone who shares the same appreciation for the depth and quality of connections this platform can foster. It's a testament to the kind of people this platform attracts – those who are genuinely seeking meaningful and lasting relationships.
Very poor customer service and their technical side is the worst!
I kept on emailing and asking for help but I keep getting rubbish reply that they are sorry for the inconvenience but never do anything about it.
My recommendation is to avoid Shaadi and to search elsewhere. Most of the women there are either absolutely fake profiles with stolen identities and photos or married women who are most likely paid by Shaadi. It is the least secure way to meet single. You can't meet any decent honest women there. The amount of junk you have to wade through searching for a genuine woman on Shaadi is incredible. It can take the whole life.
"Thank you for sending your photograph.We would have loved to upload, but regret it has NOT been done as it's a Irrelevant photo."
Talk about moronic website that tries to police the angle at which your photo is taken!
We purchased a plan worth Rs. ******* no response from the assigned person name - Viraj. On top of all that he was showing attitude and talking rudely. No one should pay even Rs. 500 to this website. It's just way of minting money. Zero quality, zero service.if I had negative stars I would do that.
Even though there are some very good candidates on shaadi dot com (including my current husband), most of the people we encountered were looking for casual encounters (including sex) rather than a committed relationship (this includes candidates whose parents were involved in process). We found much more committed and ethical candidates on bharatmatrimony b
I am Harishkumar Patel native Indian but Canadian Citizen since 2007. I was looking for right life partner from my community. I tried this website before and I was so much disappointed by rude behaviors of the members while conversation. I thought it may be coincidence so I tried it again and subscribed but the same thing. Later on I came to know that this website is money making website with more than 50% of fake profiles. Also they post the profiles without member's photo. I just give suggestion to all NRI who is trying to find partner through this website that it's just waste of money and time. Also they have so many offices in India and everywhere there agents keep calling once they get your number to convince you to subscribe. Be careful from this scammer. Rest upon your choice.
Tip for consumers:
This is my 2nd bad experience and I lost money for nothing, so I am disclosing this fake business.
Products used:
Matrimonial services and all other services offered by this scammer.
We don't get any profiles even though everything is right from our side.
My profile is very good and I have a very good earning in my business from past 10 years.
I have a own house also
Still no one accepts my request.
Enough of these useless sites.
Useless, pathetic, sadists are running this website.
The recommendations you get are in no way relevant to your 'partner preference' requirements.
They send you random profiles that flood your inbox.
Moreover, they keep sending me VIPSHAADI which I find annoying.
One of their sales guys called me, pestered me into buying the service for £500!
There's NO way I'd be once again conned by the con artists.
Tip for consumers:
Don't waste your time and money.
This is most useless site They collect money in advance and service wise very poor. They promise lot but never do any work add lot of fake profiles Don't go for this matrimony
BharatMatrimony is much better
DO NOT EVER go on this site. All are scamsters. I met two big ones, ended up asking for money within one & two weeks. They have elaborate stories, traveling abroad, got into accident, in a coma, and the only number the damn doc could call was mine asking for money to be sent to Cambodia.
When you call their number **************, a guy picks and speaks only in Hindi he does not English. When i ask him if i can speak to anyone else he says there is no one else there. He says he is the security person there and he tries to help.
I have called them couple of times over the years at day and night times and this security guy picks up the phone. This is not a proper organised company. Its just an app that has has no proper sales support system.
Not true to their words
I purchased Diamond membership for my son. Within a week I started getting calls for purchasing VIP services. The person on call even knew who did we sent contact request and how many contact request were sent. He asked for $1195 for VIP services.
After little over two weeks, they logged me out and asked my govt id proof to continue using shaadi.com website. Remember, this wasn't a condition established when I was registering and they were taking my money.
Now, they have deleted my son's profile and disabled the account.
I have to request my credit card company for getting my money back.
I do not trust this site for keeping my US issued government I'd. Safe enough without having any trust protocol established.
If you live in USA, I for warn you and advise you to stay away from this site.
So far my profile is not activated neither my money is reimbursed. I will keep you posted if any positive development take place.
Kam
Waste of your money, there is no help if you need it no phone number to call. You can just can email no one replies. Website is so difficult, not user friendly. You send or reply to prospective candidate, never get to know if they if they received it or read it or not. Its like you are throwing in a deep black whole and don't know where is it going.
It happens with us if we dont get paid membership we get an attractive profile invitation and just after few minutes of that invitation the CCE will call you to take premium membership to talk to them and trust me you will either get a fake number or fake email id where there will be no response from the user. This is how they make you fool.
Floods matches from places not asked for. Why is there an option for hiding your pic? If someone seriously wants to peruse a match, the first thing they want is to see your photo. So if one side can see your photo, why are they hidden. Also, matches being sent on email from Sangam'. How did they get my email? Are they a sister branch of Shaadi? If you are serious, I would never recommend you to waste your time and money.
I bought their one year subscription. After using it for a week they blocked my account saying I have violated their rules and I have to upload id like passport, driving license etc. I live in USA and anybody here would understand how dangerous it is to share your personal details with unauthorized organization.
They don't have any call center number where you can call and try to settle this issue- you only can email them which i did and they still persist for my personal details. Anyway I am not going to share my ID with them and created a dispute about their services through my Bank.
I think shaadi.com is now involved in some kind of scam or I do not see any reason for them asking for ID. If you live in USA, Europe, Australia and so on -please do not share your ID with them or with any unauthorized institution. If you do that you just put yourself in vulnerable position.
Tip for consumers:
Do not share your personal info e.g. driving license/passport etc. They can harm you with your personal information. And if you want to complain - the best place will be to complain in BBB(Better business bearaue). They will take action against them.
I suggest do not purchase any special services from them. They will take your money and will not provide you any services nor return your money. I have very bad experience with this company. I purchased shaadi select service on May 28th but to date no services. I have been lodging complaints almost every third day on their customer care help line. But despite regular follow-ups no action till date. They have refused to return my money and also not providing the services. Very pathetic services and support. I totally frustrated and exhausted now.
Tip for consumers:
Pls don't buy their services
Shaadi.com, the flagship brand of People Interactive has been considered one of the best matrimonial sites in India. It was founded with one simple objective – to provide Indians worldwide with a superior matchmaking experience. Since pioneering online matchmaking in 1997, Shaadi.com strives to bring revolution in this category. The service is designed for people who are looking for more than just a dating site and want to find a perfect match for marriage. With our advanced platform, we take into account the unique preferences, values, and personality traits of each user to help them find a compatible match. At Shaadi.com, we're committed to togetherness, upholding high standards of ethics and providing a stress-free experience for those seeking serious relationships.