• Shapellx

Shapellx

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Overview

Shapellx has a rating of 4.5 stars from 2,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience, and good quality. Shapellx ranks 4th among Lingerie sites.

  • Service
    579
  • Quality
    2567

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87%
Positive
1,000
Neutral
72
Negative
77

Instant Feedback

18,764 reviews

6
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How would you rate Shapellx?
Top Positive Review

“I would completely love it if...”

Brandy B.
10/13/24

I really wanted to love this shaper, but... I'm a short torso shorty and the waist/zip up is entirely too long, causing gathering in all the wrong places! The built in bra is awesome! If only there was an option to size based on length!

Top Critical Review

“Horrible communication”

Az D.
10/22/24

I'm still trying to return my items. They made it so difficult. I wanted to exchange for a different size,they first said you can keep items and we will send you another for free just give us a review. And send Pic of review then asked me to take pics of items and return. I had to ask for a return label. Then I sent items they then asked if I wanted a return or exchange.how ever they already made me go through this hideous exchange process where I show what I'm swapping for. So why would I have to tell them again what items I wanted to exchange. Keep in mind this is all happening 1 day at a time. Its almost been a month and I have nothing. Communication is horrible. I'm so upset at this point I just want my money back

Reviews (2,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (586) customer service (349) right places (31) size chart (177) body shaper (56)
Thumbnail of user teresitac42
California
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

It was the correct size. I'm 190 for reference, love how it hugs all of your curves.

Quality
Thumbnail of user sueh1010
Georgia
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Doesn't hold me in because it creases and rolls down my waist. Leaves a visible line around my butt cheeks. Makes it very uncomfortable. Would not purchase again

Reason I chose this business:

Seemed to have a good reputation.

Reason I chose this product:

Looked like it would hold in well and not roll down. I liked that it was a thong and had a clip on the croch to use the bathroom.

Quality
Thumbnail of user sherryls14
Texas
2 reviews
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

The size is to small can't even try it on was able to get one arm in.

Reason I chose this business:

The reviews

Reason I chose this product:

Going to a wedding

Quality
Thumbnail of user ugorjio
California
2 reviews
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase
• Updated review

Their website was easy to use and the product was great! However the item took about 2 weeks to arrive.

Reason I chose this business:

Gotten good products from them before.

Reason I chose this product:

I have not been able to find a similar product elsewhere

Quality
Good descriptions and pics
March 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I saw Fatima_MUA on IG advertising it and used her code

Thumbnail of user michelleb5034
Oklahoma
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

First off I ordered the wrong size and shapellx helped me quickly to get me the correct size. I ordered this shape wear to wear anywhere fro 8-12 hours and it gives me support and comfortability I can lift, squat and reach high and the shape wear stays in place.

Absolutely wonderful experience with getting correct shapwear to me thank you guys so much!

Reason I chose this business:

I had been searching to replace a corset that I had been wearing before surgery but couldn’t find them any more and I saw this sharp wear on Tik tok and decided to give it a try no regrets!

Reason I chose this product:

Quality and price

Service
Quality
Thumbnail of user jk1253
Maryland
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

The original size that I ordered did not fit and Shapellx sent a new size out to me free of charge.

Service
Quality
Thumbnail of user crissys15
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I absolutely love the ease of ordering also once I got the merchandise i it was perfect. It did what it was supposed to do. Thank you.

Reason I chose this business:

I kept seeing the advertisement on Facebook time after time after time and I thought why not order it.

Reason I chose this product:

I chose a product due to the reviews that I’ve seen.

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user monicaa516
Georgia
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Great Product... The quality of the item is everything. I will spread the word and make more purchases in the future.

Quality
Thumbnail of user stephanys45
Massachusetts
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Good delivery timing The Shapeware was great. I wear under my dresses all the time it's easier to wash. Thank you very much for my Shapeware.

Quality
Thumbnail of user courlettb
Washington
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Very satisfied with my product, very comfortable. Came on time. I would definitely order another one.

Reason I chose this business:

I ordered my Shapellx because of the advertisement on TikTok the way it fit on the other woman and I wanted to try it.

Quality
Thumbnail of user rosemaryo91
California
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

The ordering was great, the product were okay except that one did not fit as expected.

Still expecting a response

Reason I chose this business:

To get my tummy in.

Reason I chose this product:

No particular reason but looking to have my tummy in for a good look.

Service
Quality
Thumbnail of user jaynaf7
Maryland
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

The zipper on the shape ware was damaged and I have not received any return label.

They responded but didn’t provide a return label.

Reason I chose this business:

I’ve used their products before and had a great experience

Reason I chose this product:

I needed a new shape wear and bathing suit

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user gwendolyng133
Georgia
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

I bought the garment by using the guide on site to determine your measurements, epic fail, my shape wear too small

No response

Reason I chose this business:

Saw a ad on Facebook

Reason I chose this product:

The shape wear target the area I wanted to fix

Service
Quality
Thumbnail of user barbaram2310
Florida
5 reviews
2 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Experience was great! Got the as expected there no glitches or delays. Product was exactly what I was expecting.

Reason I chose this business:

I have friends that have recommended this product

Reason I chose this product:

I wanted to see what all the hype w about and it was all true 🥰

Quality
Thumbnail of user nicoley734
California
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Ask if the products I've tried are amazing, not constricting or gives a bulky appearance. Hey a snatched look instantly

Reason I chose this business:

Variety of products, including side zipper closure.

Reason I chose this product:

Contouring look and comfortable fit

Quality
Thumbnail of user elenaf123
Florida
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Order a dress, shapewear and the bra, the bra was a good 2 inches too small, couldn't even get it on, yes I picked the size from the chart. Shapewear was actually pretty easy to put on too.

Reason I chose this business:

Seemed like a good product

Reason I chose this product:

Because I wanted to try them

Quality
Thumbnail of user shantelm42
Georgia
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

I am a customer for life and would recommend the products to family and friends

Reason I chose this business:

I thought that brand had what I was looking for and they did

Reason I chose this product:

Like what I saw from the adds

Quality
Thumbnail of user laureng922
Georgia
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Both pieces provide very firm support which is exactly what I wanted. I highly recommend!

Reason I chose this business:

After reading so many great reviews, I decided to try them out.

Reason I chose this product:

I am getting married soon and want to make sure I look my best in my gown.

Quality
Thumbnail of user lorettab315
Texas
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Not good at all everything was too small, how to I send all thing back.

Reason I chose this business:

I was hoping it would be a perfect bra for me but I can’t even get into the bra and the shaper is not shaping.

Reason I chose this product:

Because I need a good comfortable bra to wear and something to hold my stomach in.

Quality
Thumbnail of user traceyh575
Maryland
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

I'm excited to see the results
I think you need a little more butt for the bottoms

Quality
Thumbnail of user jenniferc5081
South Carolina
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

"I'm absolutely delighted with my recent purchase from Shapellx! The body shaper exceeded my expectations - it's high quality, easy to use, and has made a huge difference in my [specific benefit]. But what really impressed me was the exceptional service I received. The customer service team was responsive, friendly, and went above and beyond to ensure I was completely satisfied. They answered all my questions, provided helpful tips, and made sure I had everything I needed. The combination of a fantastic product and outstanding service has earned Shaplix a loyal customer in me. Five stars and a huge thumbs up!"

Service
Quality
Thumbnail of user opeya
GB
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Not worth the money, the leggings I purchased previously were much better but there are no longer on the website

Reason I chose this business:

I wonder that now

Reason I chose this product:

I needed a firm fitted leggings for the gym

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user erickaj41
Arkansas
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Every new item that comes out I just have to order it. I would recommend that shapewear should extend to women over 300 pounds. We have beautiful big sisters too.

Responded and gave me an update within a matter of a day. Great customer service

Reason I chose this business:

Great products

Reason I chose this product:

Advertising

Service
Quality
Thumbnail of user hattief24
Mississippi
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase
• Updated review

So far my experience ordering with Shapellx has been very good I have to say my ordering in sizing has been a little off but now I know that I should size up a little bit but I've been very satisfied

Reason I chose this business:

I wanted to see if I could get merchandise that was on point about smoothing your waistline and tummy control I’m not big but I’m not small either I intend to lose a few pounds so I’m going to work on that

Reason I chose this product:

Well I wanted to work out with the last item I purchased in the gym

Quality
Great Bodyshaper
April 20th, 2024
Verified purchase
• Previous review

My overall experience was great product arrived as stated

Reason I chose this business:

I wanted to try there product

Reason I chose this product:

No specific reason I just decided to see if it would meet my expectations

Quality
Thumbnail of user andreas2371
Washington
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

It was very easy to get an exchange for sizing! I got one size too big and reached out and within less than a week i was able to get my change done and receive my new product! Let me tell you the material is breathable very light and definitely changes the shape of your body! You won't have all that stinky sweat after wearing it for a day! And if your like me and miss the old shape of your body give this a try! I see my old figure coming back! All i need to do is wear this throughout the day and work out with one of their workout waist trainers and i'll be back to my old self in less than a month.

It was really fast and easy to contact them and get whatever problem you have resolved

Reason I chose this business:

I choose shapellx due to the reviews and videos i have see all around hoping it wasn’t a scam like the rest but no this helps get your body to your desired shape in no time!

Reason I chose this product:

I chose this product because over the past year i have put on a few pounds and i really want my old body back! Now after using shapellx’s products for a month now i see a big change in how my body looks!

Service
Quality

Sitejabber for Business

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.

Business History

A Revealing Story pinpoints how the power of expression leads to living your most authentic life.
In this iteration, Shapellx depicts the colorful original within every woman. It’s for the woman who
Uses her unique style and lively appearance to reveal her true self to the world; it’s for the carefree
Creative who expresses themselves through every wardrobe detail. Users choose Shapellx
Because their products promise sustainable fabrics and an unmatched variety of offerings. They
Are repeat customers because they know for every outfit in their wardrobe, Shapellx has a
Shapewear solution that allows them to express who they truly are.

Company Representative

Thumbnail of user shapellxs
Shapellx U.
The Shapellx Gal
Typically responds within 5 days
She’s glowing from within and feels comfortable and confident in her own skin.
She’s doing power walks outside or kicks it hard in the gym.
She runs errands. She’s in the boardroom, smashing the glass ceiling. She’s just given birth to a little, sweet angel. And while she’s in her postpartum phase, she’s still doing one thousand things during her day. She wants to feel supported in every step of her journey.

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  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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