• Shapellx

Shapellx

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Overview

Shapellx has a rating of 4.5 stars from 2,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience, and good quality. Shapellx ranks 4th among Lingerie sites.

  • Service
    579
  • Quality
    2567

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87%
Positive
1,000
Neutral
72
Negative
77

Instant Feedback

18,766 reviews

6
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How would you rate Shapellx?
Top Positive Review

“I would completely love it if...”

Brandy B.
10/13/24

I really wanted to love this shaper, but... I'm a short torso shorty and the waist/zip up is entirely too long, causing gathering in all the wrong places! The built in bra is awesome! If only there was an option to size based on length!

Top Critical Review

“Horrible communication”

Az D.
10/22/24

I'm still trying to return my items. They made it so difficult. I wanted to exchange for a different size,they first said you can keep items and we will send you another for free just give us a review. And send Pic of review then asked me to take pics of items and return. I had to ask for a return label. Then I sent items they then asked if I wanted a return or exchange.how ever they already made me go through this hideous exchange process where I show what I'm swapping for. So why would I have to tell them again what items I wanted to exchange. Keep in mind this is all happening 1 day at a time. Its almost been a month and I have nothing. Communication is horrible. I'm so upset at this point I just want my money back

Reviews (2,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (586) customer service (349) right places (31) size chart (177) body shaper (56)
Thumbnail of user elizabeths5471
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Love the support and understanding of the customer service representative thanks for your help.

Excellent

Reason I chose this business:

Looks like there product were good quality and they really are.

Reason I chose this product:

To help me feel more confident on my own skin.

Service
Quality
Thumbnail of user michl11
Florida
2 reviews
2 helpful votes
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October 12th, 2024
Verified purchase

Sizing is a bit off.overall fits okay
Does a nice job smoothing everything out

Quality
Thumbnail of user ymanit
North Carolina
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Timely arrival, fits good. Love the zipper on the side, less noticeable under clothing.

Reason I chose this business:

The design of the product

Reason I chose this product:

Needed firm tummy control and something similar to a compression sleeve for my midsection.

Quality
Thumbnail of user tracyp872
Washington
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

My experience was the same as any other online shopping experience. Anytime you shop online you are shopping blindly. It is all about how the company operates and treats customers that will keep you shopping

It was all done via text. Customer service had good response time and did what they said

Service
Quality
Thumbnail of user karlab334
Arizona
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I've already lost about two inches off my waist from using this waist trainer

Reason I chose this business:

It has realistic woman similar in shape to me

Reason I chose this product:

I wanted to keep my $#*!, but tone down on my throat thighs and waist. Also want to expand my hip muscles

Quality
Thumbnail of user jenniferg3518
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Even going up 1 size… I need another size up. Love the snatched look it provides but it " pulls" in areas and can be uncomfortable. Unfortunately- didn't realize until wearing suit to a pool party.

Reason I chose this business:

Ad- comments- style

Reason I chose this product:

Style- color

Quality
Thumbnail of user lynnd1127
Texas
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

The shape wear is great and comfortable. It accentuates my curves and smoothes areas where needed.

Reason I chose this business:

I have bought several pairs of shape wear from Shapellx and I’m a fan!

Reason I chose this product:

Because I needed something to assist with tummy control.

Quality
Thumbnail of user shelbyv63
Wisconsin
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

My shipping address was wrong but customer service was able to help me get the product shipped correctly. After the item arrived it work awesome under my dress.

Great

Reason I chose this product:

Cup support and low back

Service
Quality
Thumbnail of user jessicab3803
Maryland
2 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

Even though I didn't receive it at first, customer service was super helpful in resending me my order

They were super helpful

Service
Quality
Thumbnail of user jessicaj1968
New Jersey
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

It was fast and easy. I wish sizing was a bit better so you could know what you need.

Reason I chose this business:

I've bought items from them before

Reason I chose this product:

I liked the upgrades

Quality
Thumbnail of user chrissc4
Florida
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I ordered, was weary about the site and products not being as described or fitting well. The bottoms (size large) fit like a glove and even though out the bag it looks shrunk it fit my 6 foot 165 lbs frame down to my ankle as it should…

Reason I chose this business:

Fabric, material, size, compression, availability

Reason I chose this product:

Tired of crappy items that doesn’t last or isn’t form fitting for tall women with curves as myself..

Quality
Thumbnail of user jasmined266
Texas
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I don't like how you can see the zipper through my clothes. My butt looks nice though. Maybe I'll go back to see if they have a product without the zipper.

Reason I chose this business:

At on Facebook for shaping. Trying to flatten funny.

Quality
Thumbnail of user kathrynb1928
Maryland
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Was skeptical until I received the body shaper. It definitely does the job.

Quality
Thumbnail of user lisae2837
Colorado
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Does exactly what I need it to do. I want in other colors

Quality
Thumbnail of user saraw1445
Alabama
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

The product is well made and packaged. I love them all. I recommend!

Reason I chose this business:

To control parts of me that are out of control

Reason I chose this product:

To control parts of me that are out of control

Quality
Thumbnail of user valerieb1096
Illinois
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Shopping was good I had no problems. I just should have sized up.

I still haven't heard from anyone yet about a refund or a larger size.

Reason I chose this business:

I really liked the style and fit of the product and wanted to try for myself.

Reason I chose this product:

I really like the zip function being able to use the restroom in comfort.

Service
Quality
Thumbnail of user erinb943
Michigan
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

The bra part in the shape wear fits strangely, and it is uncomfortable, and pulls my breasts down.

Reason I chose this product:

I thought it would work well for me.

Quality
Thumbnail of user reemb10
Michigan
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Customer service was kind to send me the correct size after having an issue with the original size

Customer service was kind enough to send me the correct size after having an issue with the original size I ordered

Reason I chose this business:

Good reviews online

Reason I chose this product:

I needed a good shape wear

Service
Quality
Thumbnail of user tamaran219
Florida
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I needed a shaper for a short dress and it was perfect

Quality
Thumbnail of user theresar890
West Virginia
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Helped me with me my fit issue and offered an exceptional resolution.

Service
Quality
Thumbnail of user athenam65
Hawaii
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Hugs the body in all the right places and I love it

Quality
Thumbnail of user janetc2047
Virginia
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Excellent product, It is exactly as explained. It is not easy to wear and o the job.

I made a mistake on my address and I send a note to CS which was immediately answered with success.

Reason I chose this business:

After researching and trying other product similar I got convinced by the information on internet.

Reason I chose this product:

It is exactly what i had in mind, it makes me look firmer.

Service
Quality
Thumbnail of user vernishiah
Georgia
2 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I love both items I received and will be back for more

Reason I chose this business:

I read good reviews and what I needed was here

Reason I chose this product:

For a better wider bra to support me because I am a plus size woman and it'd hard to find good bras that support me and no wires. I also needed the high risk sculpting shorts to look smoother wearing my clothes

Quality
Thumbnail of user latishaw60
Washington
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

The shape wear does not hold you in as videos show. The bra is uncomfortable as well.

Reason I chose this business:

I chose Shapellx in the hopes that the videos I was seeing were true and accurate.

Reason I chose this product:

I chose this product in hopes of having the same results as the individuals in the video.

Quality
Thumbnail of user christinaa1090
New Mexico
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

I ordered the wrong item so it's disappointing because I wasted money

Quality

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.

Business History

A Revealing Story pinpoints how the power of expression leads to living your most authentic life.
In this iteration, Shapellx depicts the colorful original within every woman. It’s for the woman who
Uses her unique style and lively appearance to reveal her true self to the world; it’s for the carefree
Creative who expresses themselves through every wardrobe detail. Users choose Shapellx
Because their products promise sustainable fabrics and an unmatched variety of offerings. They
Are repeat customers because they know for every outfit in their wardrobe, Shapellx has a
Shapewear solution that allows them to express who they truly are.

Company Representative

Thumbnail of user shapellxs
Shapellx U.
The Shapellx Gal
Typically responds within 5 days
She’s glowing from within and feels comfortable and confident in her own skin.
She’s doing power walks outside or kicks it hard in the gym.
She runs errands. She’s in the boardroom, smashing the glass ceiling. She’s just given birth to a little, sweet angel. And while she’s in her postpartum phase, she’s still doing one thousand things during her day. She wants to feel supported in every step of her journey.

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