• Shapellx

Shapellx

Write a Review

Overview

Shapellx has a rating of 4.5 stars from 2,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience, and good quality. Shapellx ranks 4th among Lingerie sites.

  • Service
    579
  • Quality
    2567

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87%
Positive
1,000
Neutral
72
Negative
77

Instant Feedback

18,764 reviews

6
See all photos
How would you rate Shapellx?
Top Positive Review

“I would completely love it if...”

Brandy B.
10/13/24

I really wanted to love this shaper, but... I'm a short torso shorty and the waist/zip up is entirely too long, causing gathering in all the wrong places! The built in bra is awesome! If only there was an option to size based on length!

Top Critical Review

“Horrible communication”

Az D.
10/22/24

I'm still trying to return my items. They made it so difficult. I wanted to exchange for a different size,they first said you can keep items and we will send you another for free just give us a review. And send Pic of review then asked me to take pics of items and return. I had to ask for a return label. Then I sent items they then asked if I wanted a return or exchange.how ever they already made me go through this hideous exchange process where I show what I'm swapping for. So why would I have to tell them again what items I wanted to exchange. Keep in mind this is all happening 1 day at a time. Its almost been a month and I have nothing. Communication is horrible. I'm so upset at this point I just want my money back

Reviews (2,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (586) customer service (349) right places (31) size chart (177) body shaper (56)
Thumbnail of user suzieh61
New York
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

I have a large midsection. The product really gives it structure and because of that boost my confidence

Reason I chose this business:

It really gives my midsection structure. To me,the first thing people saw was my stomach. Shapellx really aids in compressing my stomach.

Reason I chose this product:

Ive been watching the ads on social media and loved the wonders it was doing on the models.

Quality
Thumbnail of user rachelb1796
Georgia
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

It was a good experience. When I place my first order my shapewear was too small. Customer service worked with me to rectified my order. Now awaiting my delivery of the correct size. Excellent service.

Reason I chose this business:

Instagram ads

Service
Quality
Thumbnail of user katrinar214
Maryland
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

I was a little upset that it took a little while but then I came in just in time the team was very respectful and they moved promptly once I reached out

Great

Reason I chose this business:

I saw them on Facebook

Reason I chose this product:

I need something that would not show under my dress

Service
Quality
Thumbnail of user teresaw1346
Washington
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

The shapewear I ordered was amazing. Being a plus size woman and finding a shaper that hold you in all the right places, I've found what I've been looking for.

Reason I chose this business:

After watching the ads and seeing women my size I had to try the product.

Reason I chose this product:

This is only the beginning because I'm going to purchase more styles. I love this shape wear!

Quality
Thumbnail of user moniques356
New Mexico
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

I would like the shipping and delivery time to be shorter…but overall I'm very satisfied with the item I purchased.

Reason I chose this business:

Great quality

Reason I chose this product:

To use as a under garment

Quality
Thumbnail of user natashah209
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase
• Updated review

All my packages came on the date expected when I thought there was a problem I reached out got a response the next day with the tracking info and my last package came

I reached out got a response the next day via email with my tracking info received package as expected date everything went very smooth no complaints over here very satisfied with the product and company

Reason I chose this business:

Light Shape WearTights

Reason I chose this product:

They looked very comfortable and I love the style

Service
Quality
Love it 2nd time purchase
February 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Love product great results

Thumbnail of user desireea112
California
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Easy shopping and purchasing. Bought many items but was let down, no pun intended by my last purchase.

Reason I chose this business:

Was recommended by a friend

Reason I chose this product:

Because it had so many positive reviews

Quality
Thumbnail of user jacindar6
California
2 reviews
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I received the jumpsuit and fell in love with it. I have not wore it yet but I did put it on And it shaped me but the tummy area could use a little bit more control at the bottom, middle and top. I know the muffin top takes a lot of control and that's what I was looking for but I fell in love with this jumpsuit. Just wish it was a muffin top control panel to push up and tucking ing from the top of your stomach to the bottom of the stomach.

Reason I chose this business:

When I seen it on the Facebook I just knew that it looked thick but thin and there were a lot of black full luscious thick women that represented it. So I wanted to try one out and I ended up ordering 2 more.

Reason I chose this product:

After buying one and seeing what it did for me of lifting up pulling in my behind and shaping it, I really fell in love with it. I have dimples in my behind and my thighs and you barely could see it. That's y'all's next project is to try to find a shaper that shapes everything even the dimples in your behind

Quality
Thumbnail of user tetef2
Kentucky
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

You can definitely see it under clothes. I think I'll stick with shopyahira.com they have better under garments that look more natural under clothing.

Quality
Thumbnail of user skmk
New York
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Over all once I got used putting it on and wearing it, I liked it. It does roll up on me on the legs and in putting it on I made a small tear on the side. (I hope it doesn't run). Overall I love the support I just wish the legs came down a little further so it wouldn't be so obvious under my clothing.

Reason I chose this business:

The ads looked promising. I loved the variety of body types. All shapes were represented and that is so important.

Reason I chose this product:

I loved the features of the zipper for bathroom access and also the side zipper for discretion.

Quality
Thumbnail of user shermaines2
Illinois
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

I received the product quickly and it is an amazing shaper! I want to get at least 2 more so I can wear them every day!

Reason I chose this business:

I love the brand

Reason I chose this product:

Transforms my body shape completely

Quality
Thumbnail of user victoriac44
California
2 reviews
1 helpful vote
  • Send Message
July 4th, 2024
Verified purchase

I received what looked to me as a used swimsuit. There was no sanitary strip in the crotch and no tag on it. Since I really loved the look of the swimsuit, I contacted Shapellx and was sent another one. It looked new, with a tag, but there was no sanitary strip in that one either. I did not try either suit on. I returned them both. Waiting for my refund.

Customer service was OK. They responded to every email and I was sent a replacement swimsuit.

Reason I chose this business:

I had heard and read good reviews about their shapewear and swimsuits.

Reason I chose this product:

I loved the look of the swimsuit I chose. The U ring in the center of the bust grabbed my attention first. I was excited to wear the swimsuit. Unfortunately I had to return it.

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user jenniferf2810
New York
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

Doesn't hold my stomach like the advertisement shows and also the whole zipper part in the middle is not good unless you don't wear any draws I prefer the middle to attach where you can remove it. It's seems comfortable at first but then when your wearing it throughout the day it does become uncomfortable and the bones starting hurting my sides and poking me I couldn't wait to get home to take it off overall I am not Soo much happy with the item it's ok.

Reason I chose this business:

Because they advertise it like it holds you so well but I find that it's not all what they make it out to appear

Reason I chose this product:

Seemed like it would snatch you in but I didn't find that it did that for me it holds you but nothing to really brag about.

Quality
Thumbnail of user arabiam
Washington
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

It love the amount of compression. I do wish they offered a tall version for girls with longer torso. I am 5' 11' 250 ib. 40DD

Reason I chose this business:

I keep see them all over social media.

Reason I chose this product:

I love the style of bodysuit

Service
Quality
Thumbnail of user rachelleh118
Virginia
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I ordered the core sculpt push up bra 40 C/D( way too small but cup size is fine) and a 40 E/F(the straps digs in to my skin which I don't like)

Reason I chose this business:

Most of the products are good, I love the discount prices and rewards

Reason I chose this product:

I wanted a good bra that would feel comfortable and give more coverage

Quality
Thumbnail of user cherylw1673
Texas
3 reviews
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

I love the way my shaping tops fits. They pull everything in that needs to be pulled in :)

Reason I chose this business:

I wanted a top to enhance my curves.

Reason I chose this product:

Needed a white top.

Quality
Thumbnail of user cynthiap1812
Oklahoma
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

I have been trying to return or exchange my item I have emailed more than 3xs and I am just now getting a response. I will never again buy from ya'll and I will continue to express that because now I have reached my 30 day exchange policy because of your slow response I am a very unhappy customer.

Emailed shappexllx for a refund more than 3xs and no response until after my 30day return trial was over now I'm stuck with a crappy shaper I will never wear .

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user traceyanny
New Jersey
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

The bra was too small I usually buy 38DDD so I go ahead and order that same size and it's too small but the compression shorts it's ok I love it loving the bra so much but it cannot fits and can't return

No response several times no response

Reason I chose this business:

Because I want to try out your products

Reason I chose this product:

Again because I want to try them

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kikak5
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

First time ordering. We will see how this goes. I didn't realize my product is g string like & I really don't care for them.

Reason I chose this business:

Need a new shape wear.

Quality
Thumbnail of user debrab2477
Tennessee
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I ordered a small. It was just a little too big and didn't hold me in at all.

Reason I chose this business:

I saw the commercials on how satisfied the ladies were.

Reason I chose this product:

For the way they looked when wearing it

Quality
Thumbnail of user darleneg315
Illinois
2 reviews
2 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I love this company. The customer service is excellent. The response time excellent product. Excellent I would definitely be ordering all of my Shapeware from this company. I appreciate the customer service, the quick turnaround and the sense of urgency with customer request.

The original garment that I ordered did not fit they reached out and replaced the garment for the correct size, and I am more than happy and pleased with it

Reason I chose this business:

Sae it on Facebook and decided to try it

Reason I chose this product:

Needed to try a new shape. We are been ordering them from other companies and they didn’t fit so I decided to try this company and I am so pleased and so happy that I did.

Service
Quality
Thumbnail of user rolondac3
New York
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I tried with straps on and off. Straps dig, not really adjustable so may need a larger size than true size needed. Without straps need assistance pulling shaper up cover back fat. Rolls a little after pulling up.

Reason I chose this business:

I thought it would give me that snatched look but still can see a bulge in the belly.

Reason I chose this product:

For full coverage

Quality
Thumbnail of user shanteceg
Florida
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

I ordered a few items all at once. I was surprised at how fast I received them! Unfortunately one of the items did have a small hole in it when I got it, but I contacted the site for an exchange and they were very prompt. They told me I could keep my item and they would send me a new one. The item was actually a bit big on me so I asked if I could get the new one in a smaller size and they said yes! They also gave me a code for $20 off my next purchase. Stellar service and the products are amazing. Good quality and fit.

I ordered a few items all at once. I was surprised at how fast I received them! Unfortunately one of the items did have a small hole in it when I got it, but I contacted the site for an exchange and they were very prompt. They told me I could keep my item and they would send me a new one. The item was actually a bit big on me so I asked if I could get the new one in a smaller size and they said yes! They also gave me a code for $20 off my next purchase. Stellar service and the products are amazing. Good quality and fit.

Reason I chose this business:

I was encouraged by a friend who loves the products.

Reason I chose this product:

They looked appealing and fit my needs.

Service
Quality
Thumbnail of user araeap
New Jersey
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Great customer service, great quality! Definitely will be buying more shapewear from Shapellx! Has me snatched!

Ordered wrong size and was assisted promptly!

Reason I chose this business:

Looking for quality shapewear.

Reason I chose this product:

Advertising really had me convinced to try!

Service
Quality
Thumbnail of user sassys18
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

Holds everything right where I need it to be. Purchasing was easy and shipping was even better

Reason I chose this business:

The full crotch zipper

Reason I chose this product:

The long leg length and butt lifting

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.

Business History

A Revealing Story pinpoints how the power of expression leads to living your most authentic life.
In this iteration, Shapellx depicts the colorful original within every woman. It’s for the woman who
Uses her unique style and lively appearance to reveal her true self to the world; it’s for the carefree
Creative who expresses themselves through every wardrobe detail. Users choose Shapellx
Because their products promise sustainable fabrics and an unmatched variety of offerings. They
Are repeat customers because they know for every outfit in their wardrobe, Shapellx has a
Shapewear solution that allows them to express who they truly are.

Company Representative

Thumbnail of user shapellxs
Shapellx U.
The Shapellx Gal
Typically responds within 5 days
She’s glowing from within and feels comfortable and confident in her own skin.
She’s doing power walks outside or kicks it hard in the gym.
She runs errands. She’s in the boardroom, smashing the glass ceiling. She’s just given birth to a little, sweet angel. And while she’s in her postpartum phase, she’s still doing one thousand things during her day. She wants to feel supported in every step of her journey.

How do I know I can trust these reviews about Shapellx?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapellx?