• Shapellx

Shapellx

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Overview

Shapellx has a rating of 4.5 stars from 2,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience, and good quality. Shapellx ranks 4th among Lingerie sites.

  • Service
    579
  • Quality
    2567

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87%
Positive
1,000
Neutral
72
Negative
77

Instant Feedback

18,764 reviews

6
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How would you rate Shapellx?
Top Positive Review

“I would completely love it if...”

Brandy B.
10/13/24

I really wanted to love this shaper, but... I'm a short torso shorty and the waist/zip up is entirely too long, causing gathering in all the wrong places! The built in bra is awesome! If only there was an option to size based on length!

Top Critical Review

“Horrible communication”

Az D.
10/22/24

I'm still trying to return my items. They made it so difficult. I wanted to exchange for a different size,they first said you can keep items and we will send you another for free just give us a review. And send Pic of review then asked me to take pics of items and return. I had to ask for a return label. Then I sent items they then asked if I wanted a return or exchange.how ever they already made me go through this hideous exchange process where I show what I'm swapping for. So why would I have to tell them again what items I wanted to exchange. Keep in mind this is all happening 1 day at a time. Its almost been a month and I have nothing. Communication is horrible. I'm so upset at this point I just want my money back

Reviews (2,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (586) customer service (349) right places (31) size chart (177) body shaper (56)
Thumbnail of user cheryll1520
California
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

The product has great quality and true to size and fits nicely and comfortable. Packaging is great and came delivered when said. I will definitely be purchasing another item at a later date.

Reason I chose this business:

I saw the video of the merchandise and thought I would give you a try. I chose wisely and I can truly say that this company is the most valuable company.

Reason I chose this product:

To compress my stomach

Quality
Thumbnail of user tiffanyw821
South Carolina
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

The product arrived within 5 to 7 days from placing the order, but the shoulder strap kept popping off...didn't flatten my stomach as much as I thought it would based on other customers' results and videos that were shared online...this is about my 5th product that I've purchased from Shapellx and still not as satisfied with the fit of the product as I thought I would be.

Reason I chose this business:

I've seen a lot of customer reviews online about the great fit of their products so decided to give them a try myself

Reason I chose this product:

To help my appearance of my stomach and back under my clothes

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user dontwannabes
Tennessee
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I have ordered from Shapellx before and I love their products but the smell of the item I purchased this time was horrible. Even after washing it, still bad. I can't wear that any wear.

Reason I chose this business:

Good experience with a previous purchase and ads

Reason I chose this product:

Good experience with a previous purchase and ads

Quality
Thumbnail of user paulaw874
Illinois
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

This shape wear is soft, sexy sensual. I love it. It feels like I'm wearing absolutely nothing. A must wear and have.

Reason I chose this product:

The reviews were great and I couldn't wait to try this product.

Quality
Thumbnail of user royleo
North Carolina
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The purchasing process was very smooth, but the product did not fit. I've returned the item and received delivery confirmation, but no one from the company can confirm delivery, even with confirmation from FedEx.

After confirming delivery from FedEx, one from customer service can confirm delivery.

Reason I chose this business:

Maybe after losing more weight. I wear a 4X (26/28) in clothing, and ordered a 6X garment, but it doesn't go past my knees.

Reason I chose this product:

Great advertisement

Service
Quality
Thumbnail of user belindaa170
Nevada
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The ordering process was simple. I have tried Spanx, Leonesia, and Shapermint. After weight loss, I decided to try Shapellx for the snatched look. Let me tell you this shapewear delivered. I am 5'9" and 194 lbs., curvy active 65 y/o. I went ziplining Superman style in Las Vegas, NV and the shapewear remained in place. I purchased the shorts and ankle-length shapewear. I wear the ankle-length to the gym and shorts under close-fitting clothes. The shapewear does not erase years of no situps or three or more inches of fat and loose skin. You get that smooth snatched look under close-fitting close. That is what I was looking for and Shapellix delivered

Quality
Thumbnail of user sandraj2493
Mississippi
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I tried shapewear from other companies before but it wasn't to my liking and didn't give me the look I needed underneath my clothes.
Shapellx flatten my belly and firm my thighs.
Thank you SHAPELLX

Great customer service and response in a timely manner

Reason I chose this business:

I saw the pictures of customers that purchase And decided to give it a try.

Reason I chose this product:

Needed that specific look underneath my clothes

Service
Quality
Thumbnail of user chasityr36
Florida
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Love the item. I am 5'10" and have a long torso. Shapewear usually falls well below my bra line and rolls down. This item meets my bra line and stay up...I LOVE it! And it unzips...enough to use the restroom without leakage...OMG!

Reason I chose this business:

Trying different shapewear to find the perfect fit. I believe I have found it!

Reason I chose this product:

Just trying something different.

Quality
Thumbnail of user kanikahk
Illinois
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Very Very Satisfied! I will most definitely spread the word to my family and friends about Shapellx.

Reason I chose this business:

For support and to tone.

Quality
Thumbnail of user shadaneh1
New York
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I love the product and the compression is amazing It really does hold your stomach in and give you a nice comfortable look under your clothes.

Reason I chose this business:

I saw the ad going viral and decided to try it.

Reason I chose this product:

Sometime I feel less confident in some of the clothes that I wear and I specifically do not wear body con dresses because of my stomach area, but this gives my body great look and I can feel confident wearing those dresses again 🙂😁😁😊 thanks for you guys.

Quality
Thumbnail of user carriek477
Missouri
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

The straps are sharp and dig.inyo my shoulders. But it fits and sucks everything in. Comfortable to wear and the zippered crotch works well for restroom duties.

Quality
Thumbnail of user tiffinym4
Florida
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

The zipper was damaged. No one assisted with this issue. So I have a shape wear that I can not wear.

Customer service do not have telephone number. I emailed customer service about the broken zipper on the shape wear and sent pictures but no one provided a resolution or refund. I sent several follow up emails and I got no responses. This is terrible. Customer service is not available on the weekend.

Reason I chose this business:

I assume the customer service was good. Now realize the customer service is not good.

Reason I chose this product:

I assume the shape wear will be beautiful on me. Again the zipper is broken and I have shapewear that I can not wear.

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rainae5
Washington
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

This is the second time I have ordered and the size did not fit. They have a very difficult return process.

It took too long to receive a response and I felt like the company did not frowned upon me returning the products that I could not fit.

Reason I chose this business:

Reputation based on reviews.

Reason I chose this product:

To help with my bulging areas.

* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user lindaj2509
Illinois
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

All the videos do not show the models putting them on just the button up. I have asked for an exchange

Have not received the response yet

Reason I chose this business:

The advertisement

Reason I chose this product:

The models demonstrations

Service
Quality
Thumbnail of user keyeh1
Maryland
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

The only regret I have is not getting a large size, but I can say, it snatches your soul lol. I will be ordering again in a larger size.

Reason I chose this business:

I kept getting advertisements on my IG and FB page so I'd figured I would try it out.

Reason I chose this product:

I needed something that really hold me in without it rolling down (LOL) like must undergarments.

Quality
Thumbnail of user mariag4290
Georgia
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

I chose Shallpex because they offered me the products I was looking for with the quality and price I was looking for, I was really satisfied with my purchase.

I ordered the wrong size and they solved my problem in the best possible way, they were kind and agile.

Reason I chose this business:

The products are shown with good quality and the reviews support them, I liked that.

Reason I chose this product:

I was looking for a specific product for my body type and here I found it and I wasn't wrong, I have wide hips and a small waist and it was a great choice.

Service
Quality
Thumbnail of user vh123
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

The product is good, sturdy quality. Unfortunately my boyfriend is allergic to latex so I haven't been able to wear them much.

Quality
Thumbnail of user trechas
Virginia
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Professional and excellent consumer service was on point I did an exchange they responded and ship the exchange out immediately.

Reason I chose this business:

I choose them because I read such great reviews and I love the material they use on their product. I will be purchasing a different item very soon to try.

Reason I chose this product:

Great material and I need the stretch because I am a curvy woman.

Quality
Thumbnail of user yvonnem699
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

So far the experience was easy. I receive the product and I'm satisfied with the fit. Planning on purchasing again.

First garment needed to be exchanged for an another size. Exchange was easy and replacement time was great.

Reason I chose this business:

Saw advertised online and the reviews seemed positive so I decided to try this product.

Reason I chose this product:

Product advertisement sounded like shareware that I needed to try.

Service
Quality
So far the experience was easy but I would prefer to...
September 15th, 2024
Verified site experience
• Previous review

So far the experience was easy but I would prefer to rate my overall experience after I receive the product.

Reason I chose this business:

Saw advertised online and the reviews seemed positive so I decided to try this product.

Thumbnail of user alexandreaq
Wisconsin
2 reviews
0 helpful votes
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October 3rd, 2024
Verified purchase

Very fitting to my liking making me feel so slim and havnt a little boots naturally and breathable and it doesn't move around

Reason I chose this product:

To make me feel confident in my clothing

Quality
Thumbnail of user marissag147
New Jersey
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I purchased a couple pieces of shapewear that are comfortable but yet to the job and smooth out my imperfections. Also got a swimsuit and it definitely holds everything in place. I will be ordering more things

Needed to make a return and they exchanged with no hassle

Service
Quality
Thumbnail of user tisak2
Texas
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

I like the tummy control but it is do tight around the top of my back that I have a "roll" or muffin top!

Reason I chose this business:

Social media

Reason I chose this product:

Tummy control

Quality
Thumbnail of user emiliam88
Washington
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I ended returning them and the refund process was outrageous and I had to pay my own shipping back. Never plan to order again

Already did long process to return and get refund

Reason I chose this business:

Saw on Facebook and thought would try

Reason I chose this product:

Thought they would fit and work

Service
Quality
Thumbnail of user angelaj1368
Mississippi
1 review
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

My experience with the products that I have purchased from Shapellx has been very good. Everything fit to size that I purchased and is of really good quality.

Reason I chose this business:

Lots of good products to fit many different types of needs for women.

Reason I chose this product:

I really like the compression of the garments that I chose.

Quality
Enjoy the online shopping experience at shapellx
August 25th, 2023
Verified site experience
• Previous review
Thumbnail of user pati183
Georgia
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

I was very excited when I received my orders. I had ordered one large waist trainer, one large shapellx pantie and one medium sized shapellx pantie but instead got an XS shapellx pantie. How in the world can I fit into the XS size? Otherwise the rest was the bomb. I love, love them. This is a must have for every woman.

Reason I chose this business:

Shapellx gives the ideal securement. I had just wanted to give it a try but now I know it is a must have.

Reason I chose this product:

The product is durable and easy to wear. Gives the desired snatched shape in a dress.

Quality

Sitejabber for Business

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.

Business History

A Revealing Story pinpoints how the power of expression leads to living your most authentic life.
In this iteration, Shapellx depicts the colorful original within every woman. It’s for the woman who
Uses her unique style and lively appearance to reveal her true self to the world; it’s for the carefree
Creative who expresses themselves through every wardrobe detail. Users choose Shapellx
Because their products promise sustainable fabrics and an unmatched variety of offerings. They
Are repeat customers because they know for every outfit in their wardrobe, Shapellx has a
Shapewear solution that allows them to express who they truly are.

Company Representative

Thumbnail of user shapellxs
Shapellx U.
The Shapellx Gal
Typically responds within 5 days
She’s glowing from within and feels comfortable and confident in her own skin.
She’s doing power walks outside or kicks it hard in the gym.
She runs errands. She’s in the boardroom, smashing the glass ceiling. She’s just given birth to a little, sweet angel. And while she’s in her postpartum phase, she’s still doing one thousand things during her day. She wants to feel supported in every step of her journey.

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