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SHEIN UK has a rating of 1.6 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SHEIN UK most frequently mention customer service, and poor quality problems. SHEIN UK ranks 1859th among Women's Clothing sites.
I have ordered a nice red wig and it is absolutely cool, just like described. It is a very good looking one and quality compared with the expensive human hair wigs... super happy about it. It came in time,
I bought 2 costumes,only one was delivered. It was very poor quality so had to send it back. I've received no refund and still not had the other costume, Do not deal with this company as their policies on return and contact are terrible.Impossible to speak to a human and impossible to get any direct answer as all automated
I ordered several dresses for the heatwave and I purposely order ones that were listed as stretchy fabric. 2 dresses have arrived, neither of which is stretchy. I have no idea about the remaining part of the order... still waiting for it. Disappointed.
Tip for consumers:
Don't expect the description to be accurate or the sizing consistent...
Products used:
Ordered clothing which was listed as stretchy fabric, only part of my order has arrived and neither of the dresses are stretchy fabric. Not impressed...
SHEIN is just the best online shopping experience I have ordered and enjoyed so many products. I have never seen so many beautiful and original items anywhere else and I am always very excited to receive them! Your service is great and if on the very rare occasion I need to return anything it is quick easy and trouble free. I am totally in love with SHEIN
Tip for consumers:
SHEIN is just the easiest and most fun way to order and there is such a wonderful selection of products at great prices that you are spoilt for choice!
Products used:
Coats & jackets
Order number GSONU952A0001SQ - order 7 item only 1 item arrived, the tracking number as disappear, I have try putting the order number in and no order found. I have email them and there is no response, this as now been a couple of weeks.
Please could someone get in touch.
I give Shein a two star rating because there clothes are amazing but some times they don't come what they look like and also it takes so long to come I ordered a package over three weeks ago and it has still not came I would really appreciate if it could come before Christmas as it is a Christmas present and at this rate is not going to be coming before Christmas I under stand that there is a lot of people who work for the post office on Strike and it is so close to Christmas but if no one works no one is going to be getting there orders
Tip for consumers:
A tip order it 4 month before so you get it at the right time!
Products used:
Jumpers,Tops,Accessories
I have no complain about Shein. The delievery time is a bit long, but otherwise i have ordered twice from them. Clothes are look like same as I ordered. The Quality is also good. I am very happy.
Had a few items from Shein with no problems but the latest said it's been delivered but it hasn't very disappointed, I'm not saying it's the fault of Shein but don't trust some delivery persons.
Products used:
Dresses.
I love shein I've been buying from them for over 2yrs and love everything I've ordered. Fast shipping which I can track great quality low prices
Cat tunnel bed & feeding bowl with water bottle: Items as described, delivered on time. Great service!
Products used:
Cat Tunnel Bed and Feeding Bowl with Bottle.
I brought two lights for Christmas, not possible change battery, only one time you can use, never again
So disappointed
They send me package but missing one shoes
I send e mail but nobody answers.
Really poor quality
SHEIN Didn't REFUND my money after I received a confirmation that they have received the items I RETURNED since on the 8th of July 2023:
Order # GSON7L*******VVD
Total of £24:85
Tip for consumers:
SHEIN must Return my MONEY
Products used:
I RETURNED THE ITEMS But didnt get A REFUND
I have tried and tried to get the returns address to send items back
Please please help, l can't afford to loose my money
Products used:
Dresses
Great, affordable casual, beach and footwear. True to size. Purchased 12/14 for a UK 14 and sandals size 38 UK5.
Tip for consumers:
Expect the sandals to take a bit longer to arrive. The rest were prompt.
Products used:
Espadrilles, woven grass beach bag, bikinis and sarong.
I recently bought a blouse. Delivered on time, photo looked more sofisticated, but still good. Would buy again
I ordered some items from this company and never received. They said the items were delivered but I never received any items
SCAMMED SCAMMED SCAMMED
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