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Shipito Reviews Summary
Shipito has a rating of 3.3 stars from 872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.
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Best of the best... totally recommended. Very very reliable. They keep my goods very safe and handle them very carefully...
They are very reliable, and the process is fast. Say for instance you forgot what you ordered or want to see how it looks you can consolidate your package and they will send you a picture of your items. A
Used Shipito for the first time to ship 6 packages from the US to UK. All went very smoothly, without a hitch. Shipito kept me well informed throughout the whole process.
I would recommend Shipito wholeheartedly.
Always perfect, quick, nice web interface, perfect in every way! They never failed, and I'm over 30 packages Shipito has taken care of: all of them were dispatched in no time.
First class service, plenty of communication from all providers. Which included any problems which arose during shipping, customs and taxes (if applicable)
A package made with great care, the shipping has been very fast and has arrived in perfect condition. I will use your services again.
A longtime customer. Convenient, profitable, reliable. Quickly solve all problems.
An interesting system of bonuses. Comparatively inexpensive. There is a warehouse in Europe.
Kindly update local post office tracking in site automatically once courier was submitted to local post office by Air Mail Economy shipping, which will help us not to get this information from customer support. Also provide AirMail Economy destination country local office contact to get any information from them.
The physical shipping went well, the people I dealt with in customer service were dishonest and did a terrible job.
Ship a lot through Shipito and they always ahip mystuff well packed and at good rates So always happy with their service
Easy to do, good service, and quick delivery.
Would use it anytime again for us to europe goods.
Lots of extra options, like photo's from your purchase and severall send options.
Makes shopping overseas allot easier
I use Shipito service occasionally since 2012. In the meantime I have bought in the USA and Canada and forwarded to Russia 28 parcels. I have never had any issues with Shipito. Even if a seller on ebay or similar site allows international delivery, it is cheaper to send an item to Shipito and then forward it to myself. I read quite a few negative reviews on Shipito here, but in my case they always worked flawlessly.
I have really bad experience with them. I will never use it again, i bought a mobile 600 dollar and it should arrive one week ago but the tracking number is wrong and they keep saying wait a few days more. And i am still waiting until now. I paid around 37 dollars for the shipping. I never use it again. Be careful guys.
I have used Shipito since 2011. Their service has always been excellent, and has continually improved. Most recently, I shipped an item from their Californian warehouse to Sydney, Australia using their new "preferred carrier" service. The cost of shipping was good value, and the delivery time frame was very fast - the item arrived within 5 business days!
Their web portal is easy to use, payment process is efficient and tracking tool is transparent. The photographs they take of all parcels arriving in my virtual mailbox makes package-identification easy.
I am delighted with the Shipito service and highly recommend them to anyone that need to forward parcels from USA to Australia.
I have been a Shipito customer since 2012. While there have been hiccups along the way (including for example a package that was shipped to Russia instead of Australia and got lost over there), I never complained before.
However, most recently they charged me twice to send the same package to Australia and I ended up paying $241.42 handling and shipping costs to Shipito (plus shipping costs within the US to get items to Shipito) for a package worth $650. Customer service has been completely unresponsive for weeks and there has been no reimbursement for the double shipping fees.
They used to be quite OK, but costs are going up and customer service is going down. I will not ship packages through them again.
Update:
After more than three weeks of no information and no responses to my various emails, customer service suddenly reimbursed the double shipping charges. Bottomline: What could have been easily resolved within a day or two dragged out for several weeks and caused significant frustration and delay in shipment. I upgraded my Overall rating from one to three stars, but maintain that this was one of the worst customer experiences I have had in a long time.
They lost 7 packages to me. And just close all my claim. They are thieves. Dont pay them. You all the times pay more than the shipping cost and they will lost your package. The first time will be grate the others not at all. Don use shipito.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members