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New Jersey
1 review
0 helpful votes
Follow dimitrios s.
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Shiply is a terrible company if you want to call them that! Shiply is more of SCAM and you are wasting your money. They will ask for a deposit so you can get quotes on their site but they do not verify the transporters that submit the quotes and use fake reviews on their site making you think its secure to assign the job.
Most of the time the transporters will not follow through on the job or will ask for more money than the original quote they submitted. On the other hand SHIPLY will scam you out of your deposit and will take no responsibility. I think a more appropriate name of this Company should be $#*!LY. DO not fall for their tricks as I promise you you will regret it stay away from them!

Date of experience: April 1, 2025
North Dakota
1 review
0 helpful votes
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What a MISTAKE
February 20, 2025

I purchased an online vehicle 1400 miles away. Used shiply. Turns out they are a broker. Suddenly I got inodiated by other brokers and transportation companies that became very confusing. You'll query one response and then all of the sudden they are quoting you using a completely different name. The first company I dealt with (G&G Transport) told me they'd pick up my vehicle on a specific date. Then they failed to show. Then they completely ghosted me. Then the second company (happy-customer who is a broker for HD Transportation) quoted me. I accepted and suddenly I had to send $365 to shiply, then another $150 to the transportation company. Then I was expected to pay the balance in cash upon delivery. Well, they said 1-5 business days to pick up the vehicle. 6 business days later they still had not picked up my vehicle. Then they started to ghost me. Finally I tried to cancel the order and they said "Please just give us a couple more days". I still cancelled. Then they refunded me the $150, but Shiply won't refund the $365. They said it is a credit for future use. FUTURE USE? WTF. How often does a regular person use a transportation broker to find another transportation broker, for a transportation company? Ridiculous. Now I am FORCED to use Shiply to try a 3rd time to get my vehicle delivered to me, so I can use the stupid credit. Such a rip off. ADVICE: If you have a vehicle that needs to be transported, just google "vehicle transportation that is not a broker".

Date of experience: February 20, 2025
California
1 review
1 helpful vote
Follow V A.
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University Shipley 🍩 Lubbock Texas. Daughter was given a coupon for two free 🍩 from Friend Ship elementary. First time ever trying this business so we redeem her coupon n Hispanic short heavy set lady giving her two 🍩 picked her dozen for her and me that I'm paying for. I payed and explaining to my 8 year old on way out maybe she was in a bitter mood. My daughters reaction is (dad) we could have just said ook n went to jack and jill there you can pick out what you want she said. I on other hand want to teach my kids God's good n sometimes people have bad days. She excepted that n i tell my wife after my daughter tells her (lady picked out them donuts didn't give me a chance to pick) i ask but who's watching? God's good n he will always make sure she has a better day. Donuts were good 👍 place was nice looking but the Hispanic lady was rude. I promise my daughter next time we go to jack and jill donuts cause they are friendly. Shook on it and prayed that lady has a blessed day n better days.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Shiply will NOT help you!
December 27, 2024

Shiply is only the platform and will NOT help you if something goes wrong. The names on Shiply are NOT the names of the company, so you cannot even research the providers. You are given a broker who arranges for the transport. You are at the mercy of these companies to do good work. Our truck was transported from California to Washington. In the process the transport company lost the fiberglass truck lid that was locked in place. The transport company refused to take responsibility for losing a 100 pound truck lid. The broker apologized, but also took no responsibility in the loss. They say they are only responsible for hiring the transport company. Please know what you are getting into! You are better to go directly to a transport company than to use Shiply!

Date of experience: October 23, 2024
GB
1 review
0 helpful votes
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I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Date of experience: September 24, 2024
Maine
1 review
0 helpful votes
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Zero assistance getting my RV shipped
November 30, 2024

SHiply took my $650 as a deposit mid September. By the end of November, they had provided my with ZERO transport drivers. I cancelled their services and requested a refund. I was told that the refund would take 5 days. It's been three weks. I believe that Shiply is a SCAM. Do not give them any money as you will probably lose it. Do your own research outside of Shiply. They are very dissappointing and I will never use them in the future. Shiply provides hope without substance. VERY DISSAPPOINTED WITH THIS SCAM.

Date of experience: September 16, 2024
California
1 review
1 helpful vote
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Stolen! The transport 'provider' did steel our material. We did contact Shiply but they take no responsibility and not even any liability. On the website of Shiply I can NOT write my experience... No wonder why all the reviews on Shiply are good...
Here you read the reaction of Shiply and that is saying it all...:

Hi Luc,

I am sorry to hear of the poor service you have received from your chosen transport provider.

We act purely as a neutral venue through which users and transport providers can meet and enter into their own agreements. We are not involved in any of the actual transactions which take place and so are unable to get involved in any disputes or issues which may arise as a result of the contracts you choose to enter into with.

We are however, very happy to assist you with communicating with your chosen transport provider. Contact details are below and I have also sent them a message requesting they get in touch with you ASAP with a view to resolving the issues.

Date of experience: July 31, 2024
GB
1 review
1 helpful vote
Follow C J.
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I wanted to send a parcel and have it collected as I am disabled and unable to leave the house. 5 emails later after I told them it seems they only deliver letters, they asked me for the dimensions of the parcel again. I also asked them to confirm I won't be charged an ongoing subscription which they completely refused to answer. I ended up blocking them and hoping for the best in terms of not being scammed. The rope cost £50 and an honest seller on Ebay agreed to refund me upon return.

Date of experience: July 6, 2024
Texas
1 review
3 helpful votes
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This site is full of middle man cockroaches. If the name sounds white but you talk to them and the sound Middle Eastern or with an accent. You about to be taken for. They will quote you a cheap price. Get a driver and then call you back to tell you driver witll not do it for price your agree on but more. They harass you and I had one threatened me. If I wanted to too I would I can trace the number back. Go there and handle business but no I finally settled on one and the price was exactly what they quoted but the driver was so quick to get the $. I didn't get a chance to see the car but my daughter didn't know there was scratches on the bumper. I called and they were like insurance will take care of it. Nope I called u til they blocked me. $#*! these $#*! roaches next time I will just drive the damn car myself. It's not worth using them unless you know them. Don't use this site.

Date of experience: February 21, 2024
Canada
1 review
1 helpful vote
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Shiply is not safe
September 6, 2023

Stay alert that Shiply is the playground of scammers. Scammers are easily get verified by Shiply and after the fact that scam happens, Shiply provides no refund for your loss. I personally lost almost 1800$ on Shiply over a booking to ship my car. The scammer easily got away and Shiply did nothing about it.

Date of experience: September 6, 2023

Overview

Shiply has a rating of 3.1 stars from 1,019 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shiply most frequently mention great service, short notice and transport company. Shiply ranks 6th among Shipping sites.

service
102
value
95
shipping
92
returns
71
quality
90
+124