- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
ShipMonk has a rating of 4.3 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShipMonk most frequently mention customer service. ShipMonk ranks 72nd among Software sites.
It has been a real pleasure doing business with BedaBox. Very fast services. Easy to understand site. Competitive shipping rates. And the staff is simply outstanding. Will definitely use their services again.
While working with ShipMonk, we received numerous reports of wrong orders which inevitably drove our customer return into the ground. Customer support was impossible to get through to and sometimes took months to solve issues. I've included (censored) images of one major complication we had (Note the month difference from problem to solution). The customer ordered 2 items and received over $500 worth of products instead.
Víc než perfektní. Jinak se to nedá říct. Perfektní komunikace. Toho si nejvíc cením. Osobní přístup a pomoc nákupem nad rámec "povinností" si mě získal. Pan Bednář vede svoji přepravní službu tak, že by se leckterý čech od něj mohl přiučit. Zboží bylo odesláno a dodáno přesně jak jsem chtěl a na den přesně před Vánoci, takže se vše stihlo pod Vánoční stromeček. Za sebe můžu bedabox.com jen doporučit. Prostě Perfektní
Jiří
Gain trust and grow your business with customer reviews.
ShipMonk enables startups and small businesses to focus on building their brand and achieving next-level growth by providing revolutionary multichannel order fulfillment services and inventory management software.
Services:
- Multi-channel eCommerce Fulfillment
- Subscription Box Fulfillment
- Crowdfunding & Flash Sales
- Retail Fulfillment
- Amazon Preparation
It all started when our founder, Jan, moved from the Czech Republic to the U.S. to finish school and chase the American dream that he always pictured as a kid. Shortly after moving to the States, Jan became everybody’s new best friend back home. Why? Because all of the sudden, Jan had access to American brands and products that they couldn’t buy because U.S. merchants either refused to ship to the Czech Republic or the Czech payment method wasn’t accepted.
It didn’t take long for Jan’s entrepreneurial instinct to kick in and turn his “Hey, can you send me this?” Facebook messages into a sustainable business. In fact, the business took off like a rocket, not only lining Jan’s college student pockets with a little extra beer money, but laying the foundation for an incredible network of contacts, expertise, and knowledge in the international shipping and logistics industry.
After winning 1st place in both the FAU Business Plan Competition (2014) and the Florida Venture Forum Collegiate Competition (2014), Jan propelled his business even further by being one of the first five companies to go through the “Tech Runway” accelerator program. Today, BedaBox continues to thrive and befriend customers across 200+ countries worldwide.
You’re probably wondering, "So during all of that, when exactly did order fulfillment and logistics come into play?" We're glad you asked becuase that’s another good story.
The short of, it is that, along his entrepreneurial journey, Jan, identified an opportunity within the industry to work with CPG companies nationwide and optimize their multi-channel online presence. By managing their eCommerce fulfillment and shipping processes, Jan was able to save them over 80% on their overhead and eliminate their operational challenges altogether.
And that is how ShipMonk was born!
