I have had a pair of shoes on order for 4 months... through work. Apparently I have to wear these shoes on my department!
So, they finally arrived and I put them on for a couple of hours to get used to them. They are soooo wide my feet are sliding around inside them and 3 days later my knees and hips are still crippling me with pain. My first pair were just as bad, so I tried a different style this time. Not sure who exactly they are designed to fit, I haven't met a colleague yet that finds them comfortable!
Bought a pair of shoes and in a few hours got scratches all over the heels. Customer support doesn't want to help cause i took them for a spin. Gave me a 20% discount! For a bad design line of shoes (reviews confirm that all over the internet).
1st pair of shoes were ok given that I was able to purchase them directly through their vehicle selling shoes. However, the purchase I made via internet has been a complete cluster! Starting from them sending me a completely different shoe then what I had ordered! RIDICULOUS to say the least. Ever since the. I have had to return shoe at least three times. Finally, once I received the shoe I had originally ordered, water went through them. I specifically bought the model and made a price for waterproof and yet they are not! Customer service said I needed to "proof" they are not water proof and it will take 3-4 weeks. Again, RIDICULOUS!
After attempting to get a refund due to not needing the shoes (job fell thru due to world pandemic crisis), they were unwilling to budge. I received my shoes on 2/20, called on 3/26 and to my shock - they will not process a refund. In light of EVERYTHING that is going on in the world and with MILLIONS people out of work. I am appalled. This company should be ashamed of themselves. Buyer beware! Spend your money with a more reputable company who is willing to practice humanity.
Shoes barely made it 6 months and started to fall apart and are now unable to be worn. Contacted customer service and they stated all your shoes are made to go 6 months to at most a year. I would have never even purchased these had I known they were only designed to go 6months and I think that fact should be displayed on the product page for all of your shoes... just be honest with customers. I didn't even wear these everyday and should have gotten much more life out of them.
Returned shoes Jan 24 and they took a restocking fee and only got $50 out of $80! They told me over and over again they sent out a cheque and it's april 17 with no cheque worse company ever had I known about this company I wouldn't ever purchase their customer service don't know anything either their all dumb and scum!
I've been trying to cancel my order because the color on the site not what they are selling.
Shoes for crews has not shipped the product out so I have been calling for the past two days to stop the delivery and get my money back.
They insist on sending the shoes and are telling me to send them back for a refund.
A waste of time and money.
The product has yet to leave the facility and they say that there is no way for them to stop the process.
Shoes are great but not worth the hassle of having to deal with the completely incompetent staff who work the costumer service lines. Never experiences anything like it in my life. Was wowed by the level of stupidity and poor service.
I bought a pair of shoes from Shoes for Crews through the company. Within 6 months the shoes had fallen apart. Shoes for crews don't guarantee any of theirs shoes. My Sketchers lasted 2 year, and my Walmart shoes lasted 1 year and were half the price. My recommendation, Don't buy them.
Order shoes that were to tight and returned them for another pair that were wrong ones. Exchanged them for another pair and was told it was to late and they would not take them back or exchange them for the right ones. So i stuck with shoes that won't fit.
Answer: I wanted to give them a second chance to do right. But they did not!
Shoes For Crews has a rating of 1.1 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoes For Crews most frequently mention customer service, business days and processing fee. Shoes For Crews ranks 112th among Safety sites.