Shootandscoot.co.uk

Shoot and Scoot is a movie and airsoft prop site. In august 2015 I ordered a hard rubber bayonet at the Price of 30£- which promptly came in the post the week after. The bayonet was not what was advertised though. It was very soft and couldent even stay straight on its own.
I wrote Warren at the Shoot and Scoot site, Who was very reasonable. We agreed that I send Pictures of the soft bayonet destroyed, he would then send me a replacement. I sent the Pictures and he promised to send me aother bayonet right away.
Now it has been more than a year in which I have had regular very polite correspondance with Warren about him finally sending me my item, which I paid for already. He always promised to send it soon.
Now in september 2016 he stopped responding all together and now I stop being polite.

It was one excuse after another and finally he just stopped responding, leaving me 30£ in the hole.

I have no idea if they treat every customer like this, but for me I will never shop there Again and will deter anybody from doing so either.