Shopee

Beware of some Shopee Ph sellers, they are fly-by-night, they will receive your payment through Shopee pay, then they will just indicate in the Shopee System that the ordered items were delivered but actually were not. What makes it more disappointing is that Shopee Ph will not reimburse your money paid through their Shopee Pay just because it was already indicated in their system by the unscrupulous seller as delivered even without any proof of delivery. Very weak Shopee support to their Buyers. For your money security, better avail of the COD.

I have been buying things from shopee for couple of years now. What I like about them is that you can really save a lot of money, especially during special days.

I have been ordering through shopee and liked their template, hindi magulo and hindi nakakahilo.
However, lately, free shipping promos are limited. Limited in quantity, limited 0 shipping, limited to selected sellers lang ung discounted shipping.
Also, mode of payment affects it too, gcash cash in, may fee na. Debit card cash in, has been omitted din.

I dont think your endorsers affects the buying power of the market but being competitive sa price, convenience and promo does.

I find myself checking out from the other platform kasi may coupon discount na, free shipping pa.

I hope shopee considers this feedback.

If it only allowed to give 0 rating, I would definitely do.
So, these photos shows how many times Shopee kept asking me to wait and every time I ask for a follow up. All Shopee does is to ask me again to waiy for another 2 days. Has anyone been experiencing this? Shopee started asking me to wait for my refund since the 23rd. The next day I made a follow-up, Shopee then asked me to wait again. Until this day, December 29! How many days are 2 days to you Shopee? Don't you have any word?

Fyi, I still have another screenshot of Shopee asking me to wait again. I think I am sending an email to a robot. It kept sending on the same email draft or spiel over and over again.
Nobody's trying to solve my problem.

No email back, poor cux service, poor chatbot, same scripts. I'm tired waiting for my refund
If u cancel ur order, you have to do SS and chat the seller and call their customer service, as i do the follow up. They said that i have to call my BANK? I've been to doing this for almost 3months

I have had so many scam items delivered thru Shopee, but Shopee does not care. This is how they make their money. Recently i ordered a Seagate 2TB external hard drive and when i recieved it I tried to load files onto it... it was super slow and after 128GB of files it kept stopping... at that point I opened up the drive cover and found a piece of metal taped inside and a thumb drive... TALK ABOUT A REAL SCAM! Contacted Shopee customer rep to demand they return my money.and they gave me the usual runaround. Gave the Seller more rights than me... I ask to speak to supervisor and same run around. They are trained to run u in circles so u will give up and they can move on allowing Scammers to continue making them money... CHECK OUT MY PICS

I ordered a zip hoodie 50th Anniversary Disneyworld. The description and the photo said, hoodie. After I pay they confirm the order with a photo of hoodies. The description is convoluted lists hoodie, t-shirt. So after quite some time in shipping. I get the item. It is a short sleeved Disney. Contacted customer service and it was a waste of time. They are trying to tell me that the photo is not showing what they were selling. I asked for the correct item to be shipped first. There will be no replacement, or refund. The item was 22 before shipping. According to them, ilI can't expect a hoodie for that price. I guess I can't expect a long sleeved t shirt either. I will give one star because at least I got a Disney shirt.The material was nice, but not cotton. I am contacting Paypal.

I placed an order on the 11th of march and today is the 23rd. There is no trace of the order nor is shopee able to revert or track. Their service provider Delivery is even worse., they have no contact numbers, not person to talk to on orders and no reverts

I have ordered a airbuds from shopee worth 2000 but received a sunglass which worth not more than 100rs. This is just a scam. I haven't received my refund amount till date.Don't ever buy anything from Shopee...

I ordered in shopee last December and paid it already because in my address COD is not available. I waited for my orders and I never receive any notice from the courier. It has been 3 weeks before my shopee guarantee expired. So I decided to get a refund. The seller disputed it. And shopee canceled my refund. Wtf shopee, it's not my fault. It's your website's fault and courier. I will never purchased anymore from you! Your $#*! company.

They don't honor their promises. They don't instruct you how to get cashback. When I complained 2x, Their "Help" told me they consider my feedback, but their rules can't give me the money I'm owed. Management is unavailable, and I know they could fix it if they want to. In effect, though not purposeful, They robbed me of P3240 that I was supposed to get as 10% cashback! My purchase was p32,400! Three cellphones! I asked about how to get cashback many times. I never got a good answer. They could give me credit easily, but their rules don't allow it. And HELP doesn't contact management.

I received a wrong item which seller admittedly send the wrong item, but when I report to shopee, they ask me to send or attached additional evidence. Then I received and email from them that they did not receive the additional evidence that I uploaded in their system and immediately resolve the issue in favor of their seller? Tssk tssk tssk, I think that shopee really dont care about their client, what they care are only to seller whose misleading shopee clients.

I requested to expedite the review of the product that went for review just for editing the description to add a feeding guide. Their SLA of 48 hours is too long especially that a buyer badly needed the product.

It has been more than 12 hours and i have made 3 followups on their chat support and 2 follow ups on their phone support but despite having 2 reference numbers opened for this issue, and the phone support team notes to listing team to expedite the review, the Listing team doesnt really care at all. They are lazy and indifferent. All they care is their paycheck.

Good company gets parcels done and delivered within 3 days regardless of anything. But they're delivering more than 5 days when that should be the maximum waiting time. No tolerance

Worst shopping site. The customer care does not respond to multiple emails and even their phone number is not working.
Please dont fall in their traps of heavy discount. You will loose your money.

Worse than tits on a bull. This is a great site for those who have no brains and an open wallet. Great prices but you can't get the stuff. Nothing works.

Just like any online shops. Shopee also expects all their buyers to be ready to receive deliveries AT ANY TIME, ANY DAY. So, basically, you have to be waiting for them all day, all the time, every day because you will never know when they will come! They will send you a message for the day. If you miss the delivery man, that's it. You can't be talking to someone on the phone while waiting for them. You can't be working from home if they tell you they will deliver your ordered item. You have to be waiting at the door like a dog. You can not plan to go anywhere if you order from Shopee, you have to be ready to wait all day. You cannot even go to the comfort room unless they have arrived because if you miss the delivery, they will return the products to the seller or you will be stressed waiting for a refund. THAT'S E-COMMERCE AT ITS BEST!

Am very disappointed. Shopee stands by fraudulent sellers instead of protecting buyers,
I ordered at the store " aizysuf4f8 " a ceiling fan (₱1,668). They send an example paper for staff time. They book it as "delivered: but they send a message that they had comp problem but I will get my order – I should be patient ….
I wait and wait and asked for the delivery. Suddenly they banned me in the chat. MOREOVER, SHOPEE TOLD ME THAT IT IS TOO LATE FOR ANY INSURANCE AND REFUND. So they protect their CHEATING stores and are not helping the customers. BETTER (in case you order there at Shopee) ONLY CASH at delivery. Do not pay in advanced!

If purchase to many SAME items using shopee vouchers, you will be banned. Then u got to request for reactivation by receiving a warning email from shopee. Wth. I buy yet i was warned.

I just noticed that some unknown sellers, THAT I NEVER KNOW OR DID ANY TRANSACTIONS WITH, followed me and there's no option to remove them from my profile.
I chatted with support, waited, and wasted my time for more than an hour only to be told that they don't have option to remove followers.
They explained that sellers automatically follow users to promote their trash, gain traction, and push their products. AND US BUYERS DON"T HAVE ANY SETTING TO OPT OUT.
Purely sh! T service. 0/5

INSTEAD OF FOCUSING ON IMPROVING THEIR HORRIBLE SERVICES, GUESS WHAT THEY DID? THIS SITE FOCUSED ON THIER $#*!TY PROMOTIONS LIKE HIRING A FAKE NEWS ENABLER AMBASSADRESS TO SPEND THEIR MONEY ON. SHAMEFUL!

Seller did not shipped the item. Fully paid after 2 weeks order still not cancelled. They will tel you it will be auto cancel after 24-48 hrs but never did. After 2 weeks they promise the same thing over and over again. Worst customer service. Their support are useless. Ive contacted different support but no one seems to solve the case or they have no ways to do so. NO BUYER PROTECTION PRO SELLER. WORST JUST WORST. AS OF WRITING MY CASE STILL NOT RESOLVED OMG. NEVER WILL I TRANSACT WITH THEM ANYMORE.

I bought an item in shopee. Received the item in a week, After I open the parcel, I found out that the seller sent me the wrong item (i believe its intentional) (seller is POWERCENTRAL). Getting back a refund is a pain in the $#*!. Its already 2 weeks since I file refund in which the seller already confirmed that its wrong item, But its still needs validation from the seller before they will give refund, will never buy from Shopee again, especially pricey products. Shopee does not protect its buyers